Re: [MCN-L] loan of ipods to visitors without smartphones

[Henriquez, Akane]

We have about 300 that we give out to visitors and student groups. 
We hold onto a picture id during use. Its been a smooth process with little 
bumps.
The only work is equipment maintenance and overnight storage and charging.

Chicago History Museum


-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Keir 
Winesmith
Sent: Friday, October 28, 2016 12:52 PM
To: 'Museum Computer Network Listserv'
Subject: Re: [MCN-L] loan of ipods to visitors without smartphones


Hi there

We've got about 300 rental iPods that we distribute to visitors who don't want 
to download the SFMOMA app, or who have an Android.

Basically following the same model as Douglas, which works pretty well.

I think is pretty similar to the Met, Whitney and others.

Keir

Keir Winesmith
Head of Web and Digital Platforms

San Francisco Museum of Modern Art
Now Open!
Tickets Available at SFMOMA.org
415.357.2871
kwinesm...@sfmoma.org

151 Third Street | San Francisco, CA 94103

This message, together with any and all attachments, is intended only for the 
use of the recipient(s) named above. It may contain information that is 
privileged and confidential. If you are not the intended recipient, you may not 
review, copy or distribute this communication. If you have received this 
communication in error, please notify the original sender by email and delete 
the message, along with any attachments.


-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Douglas 
Hegley
Sent: Friday, October 28, 2016 9:52 AM
To: Museum Computer Network Listserv 
Subject: Re: [MCN-L] loan of ipods to visitors without smartphones

We are about to roll out over 400 such devices ... tomorrow!
Stay tuned.
FYI: smaller sample tests have gone very well. We ask to hold a photo ID until 
the device is returned. Lots of details and logistics, and we can share that 
story as this grand experiment continues.
- Douglas

On Fri, Oct 28, 2016 at 11:42 AM, Sweeting III, Floyd 
wrote:

> Do any of you loan out  ipods or other devices to visitors who wish to 
> use your app but do not have smartphones?
>
> If so, how does it all work from a practical standpoint?  Problems?
> Concerns?
>
> Thanks,
>
> Floyd Thomas Sweeting III
> Head, Technology & Digital Media
>
> THE FRICK COLLECTION
> 1 East 70th Street
> New York, NY   10021
>
> (212) 547-6889 tel
> (212) 547-0708 fax
>
> www.frick.org
>
> The information transmitted is intended only for the person or entity 
> to which it is addressed and may contain confidential and/or 
> privileged material. Any review, retransmission, dissemination or 
> other use of, or taking of any action in reliance upon, this 
> information by persons or entities other than the intended recipient 
> is prohibited. If you received this in error, please contact the 
> sender and delete the material from any computer.
>
> ___
> You are currently subscribed to mcn-l, the listserv of the Museum 
> Computer Network (http://www.mcn.edu)
>
> To post to this list, send messages to: mcn-l@mcn.edu
>
> To unsubscribe or change mcn-l delivery options visit:
> http://mcn.edu/mailman/listinfo/mcn-l
>
> The MCN-L archives can be found at:
> http://www.mail-archive.com/mcn-l@mcn.edu/
>
>


--
Douglas Hegley
Director of Media and Technology
Minneapolis Institute of Art
2400 Third Avenue South
Minneapolis, MN 55404
(612) 870-3072 | dheg...@artsmia.org | www.artsmia.org 
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/

Re: [MCN-L] Website - Content Management Systems

[Henriquez, Akane]

WordPress 4.6.1
A combination of Marketing and Publications. Other departments may be given 
access at a later time.
We have only just recently moved to Wordpress and the site hasn't yet launched 
officially. The current site is Plone.

Chicago History Museum



-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Russ 
Brooks
Sent: Wednesday, October 19, 2016 2:01 PM
To: Museum Computer Network Listserv
Subject: [MCN-L] Website - Content Management Systems

MCNers,

Just doing some research about websites and the systems used to maintain your 
online content. Any and all responses would be greatly appreciated.

1. If any, what CMS (content management system) do you use (Drupal, Wordpress, 
other)?
2. What version are you running?
3. Who does the posting?

Thanks very much!

Russ Brooks
Digital Production
Canadian Museum of Nature
rbro...@mus-nature.ca
[http://nature.ca/email/signatures/reptiles/reptiles_email_signature.jpg]

More information  Info
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/

Re: [MCN-L] Ticketing software

[Henriquez, Akane]

Diana

Does this plug in with your salesforce CRM? Can you sell tickets and 
memberships in the same basket?

Akane Henriquez
Chicago History Museum


-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Pan, 
Diana
Sent: Wednesday, October 12, 2016 12:04 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Ticketing software

Floyd,
We at MoMA are using ACME ticketing - a relatively young company to the 
ticketing space. We have been live since August 2015. We did a comprehensive 
study of ticketing solutions about 1.5 years ago but found only ACME to meet 
our requirements in terms of a cloud based solution, ability to be mobile, and 
ability to integrate with other systems through json restful services. Please 
reach out if you have questions.

Diana Pan
diana_...@moma.org

On Wed, Oct 12, 2016 at 12:39 PM, Heather Hart  wrote:

> Hi Floyd,
>
> We did a big survey of ticketing systems about 3 years ago. I am sure 
> the market has evolved a lot since then, but at the time we were 
> looking for a product with strong capabilities in timed ticketing and 
> repeating events (both free and paid) with an easy to use mobile form 
> factor, a nice looking and user experience-focused online purchase 
> experience, and a modern level of integrate-ability (for example, to 
> integrate with our website, CRM, app, and other systems) that was not 
> going to break the bank. At the time there was nothing that really hit 
> all of our marks. We decided to embark on building a new solution 
> together with a technology partner and that product is just starting 
> to get to a level of maturity that will allow them to bring other 
> clients on board. The product is now called Ticketure, it is entirely 
> api driven and as of now it works really great for our, admittedly 
> unique, use case. The downside is that it is still very much under 
> active development, so everything you need might not be there quite 
> yet, but the pro is that the development is actually active - so 
> features are rolled out very quickly, weekly or monthly rather than 
> annually. There is also a lot of potential in leveraging the api to 
> take over some of the tasks that traditionally have had to be built natively 
> into a ticketing system. If you are interested, I would be happy to talk more 
> off-list.
>
> Best,
>
> Heather Hart
> Director of Information Technology
>
> The Broad
>
> 221 S. Grand Avenue
> Los Angeles, CA 90012
>
> 213.232.6239 office
> 310.606.1215 cell
> hh...@thebroad.org
> www.thebroad.org
>
>
> -Original Message-
> From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf 
> Of Sweeting III, Floyd
> Sent: Wednesday, October 12, 2016 8:58 AM
> To: Museum Computer Network Listserv (mcn-l@mcn.edu) 
> Subject: [MCN-L] Ticketing software
>
> Colleagues,
>
> Can any of you share which ticketing software you are using and what 
> options, limitations they offer? Ballpark pricing would help too.
> We are also interested in timed ticketing and online ticket sales. Any 
> experiences you can share will be appreciated.
>
> Thanks,
>
> Floyd Thomas Sweeting III
> Head, Technology & Digital Media
>
> THE FRICK COLLECTION
> 1 East 70th Street
> New York, NY   10021
>
> (212) 547-6889 tel
> (212) 547-0708 fax
>
> www.frick.org
>
> The information transmitted is intended only for the person or entity 
> to which it is addressed and may contain confidential and/or 
> privileged material. Any review, retransmission, dissemination or 
> other use of, or taking of any action in reliance upon, this 
> information by persons or entities other than the intended recipient 
> is prohibited. If you received this in error, please contact the 
> sender and delete the material from any computer.
> ___
> You are currently subscribed to mcn-l, the listserv of the Museum 
> Computer Network (http://www.mcn.edu)
>
> To post to this list, send messages to: mcn-l@mcn.edu
>
> To unsubscribe or change mcn-l delivery options visit:
> http://mcn.edu/mailman/listinfo/mcn-l
>
> The MCN-L archives can be found at:
> http://www.mail-archive.com/mcn-l@mcn.edu/
>
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/

Re: [MCN-L] Ticketing software

[Henriquez, Akane]

Chicago History Museum here. 

We used VISTA (now owned by Ticketmaster) from 1980s through about 2006. Then 
we switched to Patrons Edge (Blackbaud product) and are still currently on this 
system. We plan to switch/upgrade to SRO4 (TopTix's next version of PE) in 
early 2017.  Relationships with Blackbaud and TopTix have their ups and downs, 
but we are still satisfied enough to stick with them, as opposed to switching 
to Tessitura, Altru, Gateway or Centamen. SRO4 offered the online ticketing 
functionality we needed, but also supported integration with RE and was 
reasonably priced.


Akane Henriquez 
Chicago History Museum
Manager, Marketing Systems & Analysis
(312) 799-2271 direct, (312) 799-2571 fax


-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Sweeting III, Floyd
Sent: Wednesday, October 12, 2016 10:58 AM
To: Museum Computer Network Listserv (mcn-l@mcn.edu)
Subject: [MCN-L] Ticketing software

Colleagues,

Can any of you share which ticketing software you are using and what options, 
limitations they offer? Ballpark pricing would help too.
We are also interested in timed ticketing and online ticket sales. Any 
experiences you can share will be appreciated.

Thanks,

Floyd Thomas Sweeting III
Head, Technology & Digital Media

THE FRICK COLLECTION
1 East 70th Street
New York, NY   10021

(212) 547-6889 tel
(212) 547-0708 fax

www.frick.org

The information transmitted is intended only for the person or entity to which 
it is addressed and may contain confidential and/or privileged material. Any 
review, retransmission, dissemination or other use of, or taking of any action 
in reliance upon, this information by persons or entities other than the 
intended recipient is prohibited. If you received this in error, please contact 
the sender and delete the material from any computer.
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/