Disney+ started error 73'ing me and my customers again. Same as back in
November 2020. Hooray for breaking things that used to work.
I tried the chat method again, but unlike last time where they asked me
for IP ranges in chat, now I've been given a case number and someone is
supposed to
On April 29, 2022 at 09:55 n...@blastcomm.com (Nate Burke) wrote:
> As much as I hate legislation, more and more municipalities are levying a tax
> on streaming services. I wonder how the taxing bodies would feel if they
> knew
> that the company doesn't even know where their customers
On 29/04/2022 18:21, Norman Jester wrote:
We're having a heck of a time with this, customers are posting all
over social media about it etc.
The company who does their ip classification is Neustar and we have
been talking to them.
In our case, it is a /17 that moved from Germany to us in the
.
From: NANOG on behalf of
Norman Jester
Sent: Friday, April 29, 2022 12:21 PM
To: nanog@nanog.org
Subject: Re: Disney+ Issues
On Fri, Apr 29, 2022 at 6:07 AM Brian Turnbow wrote:
>
> Hi Norman
> >Anyone from Disney+ here? If you can reply off-list I'd appreciate it
On Fri, Apr 29, 2022 at 6:07 AM Brian Turnbow wrote:
>
> Hi Norman
> >Anyone from Disney+ here? If you can reply off-list I'd appreciate it. I
> >have emailed every place I can think of to solve a geoip problem affecting
> >hundreds of customers, no reply in weeks.
>
>
> Yeah we just went
> On Apr 29, 2022, at 11:09 AM, Nick Suan via NANOG wrote:
>
> The fact that it even has to come to this idea is ridiculous but I wonder
> about the success of holding a normal customer account with repeat offending
> streaming services so you could report this, by proxy, /as/ a customer.
>
> On Apr 29, 2022, at 10:55, Nate Burke wrote:
>
> As much as I hate legislation, more and more municipalities are levying a tax
> on streaming services. I wonder how the taxing bodies would feel if they
> knew that the company doesn't even know where their customers are.
Minus that whole
The fact that it even has to come to this idea is ridiculous but I wonder about
the success of holding a normal customer account with repeat offending
streaming services so you could report this, by proxy, /as/ a customer.
On Fri, Apr 29, 2022, at 8:38 AM, Josh Luthman wrote:
> >Disney+ appear
As much as I hate legislation, more and more municipalities are levying
a tax on streaming services. I wonder how the taxing bodies would feel
if they knew that the company doesn't even know where their customers are.
On 4/29/2022 8:38 AM, Josh Luthman wrote:
>Disney+ appear to be the worst
>Disney+ appear to be the worst outfit at handling this kind of thing: They
have no concept of a service provider
Aren't all of them that way? That's been my experience. Their front line
support often tells me to call my ISP.
On Fri, Apr 29, 2022 at 9:35 AM Paul Thornton wrote:
> On
On 29/04/2022 14:22, Josh Luthman wrote:
Did you try:
Disney+: E-mail them the trouble subnet at
techops-distribut...@disneystreaming.com. Also,
techops-servi...@disneystreaming.com will probably be where that sends
you. Another possible email is disneyplusispsupp...@disneyplus.com.
Did you try:
Disney+: E-mail them the trouble subnet at
techops-distribut...@disneystreaming.com. Also,
techops-servi...@disneystreaming.com will probably be where that sends you.
Another possible email is disneyplusispsupp...@disneyplus.com.
https://thebrotherswisp.com/index.php/geo-and-vpn/
I am having this same trouble, again.
Last year, it took over 4 months to get it solved, and required
outside-normal-channel assistance from more than one person who reached out
to me directly off the NANOG list. If not for that, I don’t think it would
have ever been resolved.
It just started
Hi Norman
>Anyone from Disney+ here? If you can reply off-list I'd appreciate it. I have
>emailed every place I can think of to solve a geoip problem affecting hundreds
>of customers, no reply in weeks.
Yeah we just went through the same thing.
Many other providers in Italy have been impacted
Anyone from Disney+ here? If you can reply off-list I'd appreciate it. I
have emailed every place I can think of to solve a geoip problem affecting
hundreds of customers, no reply in weeks.
Would appreciate some help thanks in advance.
--
Norman
JellyDigital
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