Hulu - WI/MN/IL

2023-11-06 Thread Doug Barrett
Does anyone have inside info or fixes to the Hulu problems plaguing WI/IL/MN operators over the last 3 days? Customers on Down Detector as well as our own CS dept are reporting inability to access, high latency, etc. 

Re: Hulu thinks we're a VPN provider.

2023-10-26 Thread TJ Trout
offer VPN services however we have recently been blocked > by Hulu because they have assumed we’re a VPN provider. Trying to get > to someone at Hulu has been challenging because the limited contact we have > had with support has been a very futile effort. > > > > Does anyone have

Hulu thinks we're a VPN provider.

2023-10-26 Thread richey goldberg
Our ASN is under one our company names, VPNtranet which was formed long before streaming services and consumer VPNs were a thing. At no time have we or will we ever offer VPN services however we have recently been blocked by Hulu because they have assumed we’re a VPN provider. Trying

Re: Contact for Hulu

2023-09-28 Thread Jason Canady
Digital Element helped promptly last time, it was mainly with Hulu Live. ipad...@hulu.com has helped before, but they didn't last time when Digital Element did. https://www.digitalelement.com/contact-us/ Hope this helps! On 9/27/23 11:46 AM, Brad Bendy wrote: Can anyone at Hulu contact me

Re: Contact for Hulu

2023-09-28 Thread Kenneth Vedder
I would also be thankful for a contact at Hulu, we've been having similar issues to what Brad described. Ken V Amplex Internet On Thu, Sep 28, 2023 at 8:00 AM wrote: > Send NANOG mailing list submissions to > nanog@nanog.org > > To subscribe or unsubscribe via the World Wid

Contact for Hulu

2023-09-27 Thread Brad Bendy
Can anyone at Hulu contact me off list? Have issues with some new subnets we have and our end users cannot access the Hulu service with various error messages. Thanks

Re: Looking for Hulu geolocation and IP space block contact

2023-08-18 Thread Josh Luthman
https://thebrotherswisp.com/index.php/geo-and-vpn/ On Thu, Aug 17, 2023 at 4:09 PM Eric Kuhnke wrote: > I have a large set of residential last mile gigabit customers in the > NYC/NJ area where the /24 sized blocks for our CPE DHCP pools has just been > blocked by Hulu. Please conta

Looking for Hulu geolocation and IP space block contact

2023-08-17 Thread Eric Kuhnke
I have a large set of residential last mile gigabit customers in the NYC/NJ area where the /24 sized blocks for our CPE DHCP pools has just been blocked by Hulu. Please contact me off list. I am also trying to help Hulu here, because they're about to have several thousand customers complaining

Re: Hulu US Cogent IPs problem

2023-03-24 Thread Josh Luthman
Maybe try: vx-whitelistrequ...@hulu.com Report back so it can be added to TBW page if it is useful. On Fri, Mar 24, 2023 at 9:31 AM Jose Montero Martín (TRABAJO) < josemonteromar...@gmail.com> wrote: > Good morning, > > Our customers are facing issues accessing Hulu from

Hulu US Cogent IPs problem

2023-03-24 Thread TRABAJO
Good morning, Our customers are facing issues accessing Hulu from our Cogent IPs geolocated in the US. Every time they try to log in they receive the following prompted message: "Something went wrong. Please try again later" With a big black button "Log out and try ag

Re: Hulu Contact?

2022-04-13 Thread Josh Luthman
Start here... https://thebrotherswisp.com/index.php/geo-and-vpn/ On Wed, Apr 13, 2022 at 3:02 PM Jason Lamb wrote: > Hi all, > > > > We are having some issues with customers logging into Hulu on some recent > IPv4 ranges we have added to our network. I think it is likely an

Hulu Contact?

2022-04-13 Thread Jason Lamb
Hi all, We are having some issues with customers logging into Hulu on some recent IPv4 ranges we have added to our network. I think it is likely an IPv4 geolocation issue since the issue only appears on our newer IPv4 ranges. If anyone from Hulu NetOps is monitoring this, or if anyone has

HULU

2022-02-09 Thread Shon Elliott
Anyone from HULU on the list that can contact me regarding a network issue? Kind Regards, Shon Elliott Level 3 IP/Routing/Security Network Engineer unWired Broadband, LLC. selli...@getunwired.com<mailto:selli...@getunwired.com> [uw-logo] www.getunwired.com<http://www.getun

hulu IP issue

2021-06-09 Thread Daniel Sterling
I changed my hulu passwd and got this email from hulu (see below). It notes what IP I used to change the passwd, but it's an internal IP! Probably not as intended :) email: You've Changed Your Password Hi Daniel, As requested, your password has been changed. From now on, you'll use this new

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Josh Luthman
a geolocation issue. It gives a proxy error on IP's that >>> worked fine for years. >>> >>> I'll try that too though. >>> >>> On Thu, Dec 3, 2020, 9:46 AM Josh Luthman >>> wrote: >>> >>>> >Hulu: ipad...@hulu.com, also see Digital

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Darin Steffl
eolocation issue. It gives a proxy error on IP's that >> worked fine for years. >> >> I'll try that too though. >> >> On Thu, Dec 3, 2020, 9:46 AM Josh Luthman >> wrote: >> >>> >Hulu: ipad...@hulu.com, also see Digital Envoy above >>> >&g

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Josh Luthman
sue. It gives a proxy error on IP's that > worked fine for years. > > I'll try that too though. > > On Thu, Dec 3, 2020, 9:46 AM Josh Luthman > wrote: > >> >Hulu: ipad...@hulu.com, also see Digital Envoy above >> >> Digital Envoy - https://www.digitaleleme

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Darin Steffl
It shouldn't be a geolocation issue. It gives a proxy error on IP's that worked fine for years. I'll try that too though. On Thu, Dec 3, 2020, 9:46 AM Josh Luthman wrote: > >Hulu: ipad...@hulu.com, also see Digital Envoy above > > Digital Envoy - https://www.digitalelement.co

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Josh Luthman
>Hulu: ipad...@hulu.com, also see Digital Envoy above Digital Envoy - https://www.digitalelement.com/contact-us/ Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Dec 3, 2020 at 10:42 AM Darin Steffl wrote: > Josh, > &g

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Darin Steffl
Josh, I emailed the correct email address already and got it off that site yesterday morning as stated. No response yet. ipad...@hulu.com On Thu, Dec 3, 2020 at 9:27 AM Josh Luthman wrote: > Hulu is already on this list: > http://thebrotherswisp.com/index.php/geo-and-vpn/ > >

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Josh Luthman
Hulu is already on this list: http://thebrotherswisp.com/index.php/geo-and-vpn/ Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Dec 3, 2020 at 10:11 AM Pennington, Scott < scott.penning...@cinbell.com> wrote: > Darin

Re: Hulu Proxy Blocking our IP's

2020-12-03 Thread Pennington, Scott
Darin - If you are able to make progress on this, please share back to the list. We've recently been getting sporadic complaints of same. I did speak to a support agent at hulu who advised they utilize google's geo database, but haven't been able to get beyond that. -Scott

Hulu Proxy Blocking our IP's

2020-12-03 Thread Darin Steffl
Hey all, We are a residential and business ISP. We don't host any servers or lease our IP space to anyone but ourselves. Yesterday we had customers report Hulu was blocking their streaming with a proxy error. Customer contacted Hulu who blamed us. I emailed the hulu email yesterday morning

Re: Hulu Contact

2020-09-30 Thread Mike Hammett
: Hulu Contact Can someone from Hulu reach out to me? We are getting several customers complaining about receiving proxy/vpn errors from one of our subnets. Thanks! Robert Haas BPS Networks 573-293-2638

Hulu Contact

2020-09-29 Thread rob-lists
Can someone from Hulu reach out to me? We are getting several customers complaining about receiving proxy/vpn errors from one of our subnets. Thanks! Robert Haas BPS Networks 573-293-2638

Hulu contact (ipadmin unresponsive)

2020-04-13 Thread Josh Luthman
I have customers on different parts of the network saying that Hulu doesn't work. They've all said other video services work (Amazon, Youtube, Netflix, etc). Same complaint from all of them - Hulu just doesn't start. Can someone from Hulu provide some support for our mutual customer? Josh

RE: Hulu-Disney IP Problems [EXTERNAL]

2020-03-04 Thread Romeo Czumbil
hard to find all of them to blacklist the entire company ranges. I have tried about two dozen different subnets all over the US Thank you From: Daniel Rohan Sent: Wednesday, March 4, 2020 8:02 PM To: Romeo Czumbil Cc: nanog@nanog.org Subject: Re: Hulu-Disney IP Problems [EXTERNAL] If I were

Re: Hulu-Disney IP Problems

2020-03-04 Thread Daniel Rohan
If I were to take a guess, maybe some of your customers were running proxies/vpns and the content provider decided (correctly or incorrectly) that any IP owned by Tierpoint wasn’t likely to be a content consumer and then blacklisted your subnet/s. Also, I think Hulu/Disney+ don’t run their own

Hulu-Disney IP Problems

2020-03-04 Thread Romeo Czumbil
Came to my attention that most of my Data Centers in the US are having problems using Hulu, Disney+ and not as much but also Netflix. What criteria do these providers use to make sure that the IPs are legit and not proxys/VPNs All the IPs I checked on number of GEO sites are registered

Re: Hulu contact for a blacklisted IP

2019-12-30 Thread Mike Hammett
M Subject: Hulu contact for a blacklisted IP It looks like our NAT public IP has been blacklisted by Hulu. Does anyone have a contact to aid in fixing this? Chris Hudson Hudson Technology Solutions, Inc. 10319 N 2410 Rd Weatherford, OK 73096 Office: 580-772-2224 Cell: 580-774-9579

Hulu contact for a blacklisted IP

2019-12-30 Thread Chris Hudson
It looks like our NAT public IP has been blacklisted by Hulu. Does anyone have a contact to aid in fixing this? Chris Hudson Hudson Technology Solutions, Inc. 10319 N 2410 Rd Weatherford, OK 73096 Office: 580-772-2224 Cell: 580-774-9579

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-14 Thread William Guo
Would love to have the hulu contact as well. Thanks, Drew and Josh. On Fri, Dec 13, 2019 at 4:05 AM Josh Luthman wrote: > Can you share the contact information for the next person that runs into > this problem? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-23

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-12 Thread Josh Luthman
Can you share the contact information for the next person that runs into this problem? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Dec 12, 2019 at 2:01 PM Drew Weaver wrote: > We’ve had success contacting Hulu and having them m

RE: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-12 Thread Drew Weaver
We’ve had success contacting Hulu and having them mark the tiny range of applicable IPs as not being “cloud”. From: NANOG On Behalf Of Eric Fulton Sent: Thursday, December 5, 2019 2:37 PM To: Mark Tinka Cc: nanog@nanog.org Subject: Re: Hulu thinks all my IP addresses are "business class&

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-06 Thread Eric Fulton
This happened to us as well. We've had probably over 100 requests over the last few years, but thankfully most of our customers are fine with just not purchasing Hulu. We've only lost below 5 customers from this issue. EF Treasure State Internet & Telegraph 406.204.4777 http://ts

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-27 Thread Mark Tinka
On 21/Nov/19 12:32, t...@pelican.org wrote: > If I, as a UK citizen, buy region 2 DVDs at home, take them on my trip to the > US and watch them on my laptop, no-one is screaming that I'm violating > someone's geographic distribution rights by doing so. They would if it was possible to track

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-27 Thread Mark Tinka
On 19/Nov/19 20:17, Doug McIntyre wrote: > > If I knew why they considered my IP addresses "business" IP addresses, > I could possibly change something? Perhaps because it's static :-)? Also, why are business people on Hulu during business hours :-). Mark <= who as

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-27 Thread Mark Tinka
te their own email servers. This was done through a > combination of reverse DNS including the word "static" (or similar) > and the SpamHaus PBL listings (or similar). At the same time, we would > not want Hulu to stop providing services to these customers due to > this cla

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-23 Thread Aaron C. de Bruyn via NANOG
Bad wording on my part. I wasn't trying to imply their statement was true--just a bit of humor. -A On Fri, Nov 22, 2019 at 6:09 PM Owen DeLong wrote: > > > On Nov 22, 2019, at 17:47 , Aaron C. de Bruyn via NANOG > wrote: > > On Fri, Nov 22, 2019 at 8:52 AM Blake Hudson wrote: > >> This is

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Doug McIntyre
So, somebody at Hulu took a look at our AS, and blocked all we announce.

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Owen DeLong
> On Nov 22, 2019, at 17:47 , Aaron C. de Bruyn via NANOG > wrote: > > On Fri, Nov 22, 2019 at 8:52 AM Blake Hudson > wrote: > This is absolutely an issue with Xbox Live/Sony PSN or RBLs used by mail > servers for reputation purposes. For better or worse these systems

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Aaron C. de Bruyn via NANOG
On Fri, Nov 22, 2019 at 8:52 AM Blake Hudson wrote: > This is absolutely an issue with Xbox Live/Sony PSN or RBLs used by mail > servers for reputation purposes. For better or worse these systems equate > one IPv4 address == one user (and possibly one IPv6 /64 == one user). My > opinion is that

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Mike Lewinski
Question: is anyone who is currently suffering this issue also doing 1:many NAT? Or running a proxy server that might cause multiple clients to all appear from the same IP address? I believe NAT might be the cause of one of our customer's complaints wrt content provider blocking.

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Crist Clark
Probably because a market would quickly pop up to sell or rent accounts created in one region to others. On Thu, Nov 21, 2019, 2:32 AM t...@pelican.org wrote: > On Wednesday, 20 November, 2019 21:25, "William Herrin" > said: > > > This is why you don't go after Hulu.

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread William Herrin
On Thu, Nov 21, 2019 at 10:22 AM Blake Hudson wrote: > t...@pelican.org wrote on 11/21/2019 4:32 AM: > > Or am I woefully naive, and it's actually trivial for a non-US resident to come up with a US credit card and billing address to pay for the service? 1. Buy a prepaid debit card. 2. Rent a

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Blake Hudson
t...@pelican.org wrote on 11/21/2019 4:32 AM: On Wednesday, 20 November, 2019 21:25, "William Herrin" said: This is why you don't go after Hulu. You go after the content owners who conspired to compel Hulu to limit distribution in a way that tortiously interferes with you

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Tom Beecher
> > If I, as a UK citizen, buy region 2 DVDs at home, take them on my trip to > the US and watch them on my laptop, no-one is screaming that I'm violating > someone's geographic distribution rights by doing so. If a US citizen is > paying for Hulu, from a US billing address, on a

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread t...@pelican.org
On Thursday, 21 November, 2019 12:00, "Rob Seastrom" said: >> On Nov 21, 2019, at 05:33, "t...@pelican.org" wrote: >> >> Or am I woefully naive, and it's actually trivial for a non-US resident to >> come >> up with a US credit card and billing address to pay for the service? > > It’s a thing.

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread t...@pelican.org
On Wednesday, 20 November, 2019 21:25, "William Herrin" said: > This is why you don't go after Hulu. You go after the content owners who > conspired to compel Hulu to limit distribution in a way that tortiously > interferes with your contract with your eyeball customers. Am I

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Owen DeLong
> On Nov 20, 2019, at 12:44 , Brandon Martin wrote: > > On 11/20/19 3:31 PM, Owen DeLong wrote: >> As an ISP, there might be something there, but, you’d have to prove that you >> had a significant number of customers that left for that specific reason and >> you’d have to show the actual

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Ethan O'Toole
This is why you don't go after Hulu. You go after the content owners who conspired to compel Hulu to limit distribution in a way that tortiously interferes with your contract with your eyeball customers. Then, before Which in many cases is groups like the Screen Actors Guild and the music

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread William Herrin
On Wed, Nov 20, 2019 at 12:32 PM Owen DeLong wrote: > The problem here is that identifying class members is very hard (most class members wouldn’t realize why they were not getting Hulu, and Hulu probably either quickly corrects the problem on their end or blames the ISP), meaning they would

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Brandon Martin
On 11/20/19 3:31 PM, Owen DeLong wrote: As an ISP, there might be something there, but, you’d have to prove that you had a significant number of customers that left for that specific reason and you’d have to show the actual damages that resulted. Easy to estimate, very hard to prove. Not

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Owen DeLong
>> > I suppose a Hulu subscriber could dispute the charge or file a suit (class > action?) for damages: "Hulu took my money, but didn't provide the services > they advertised." As an ISP, some of us might even be in a position where we > encounter losses due t

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Blake Hudson
penalties for screwing over legitimate consumers. Owen I suppose a Hulu subscriber could dispute the charge or file a suit (class action?) for damages: "Hulu took my money, but didn't provide the services they advertised." As an ISP, some of us might even be in a position where we e

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Owen DeLong
> On Nov 20, 2019, at 07:38 , Tom Beecher wrote: > > Never did figure out if it was stupidity > or malice driving that. > > Personally I think it's neither; it's just $. > > They could invest in a robust system to accurately identify what they chose > not to allow to access the

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Tom Beecher
gt; > Many moons ago, I had a Tor *relay* running on one machine in my home > network, > and Hulu decided that my connections from a *different* home machine were > "VPN". Now, if I were running a Tor *exit* node, I'd be totally OK with > them > rejecting my non-Tor

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Valdis Klētnieks
On Tue, 19 Nov 2019 13:39:56 -0500, Tom Beecher said: > They are essentially equating 'business' with 'VPN provider'. Not at all surprised. Many moons ago, I had a Tor *relay* running on one machine in my home network, and Hulu decided that my connections from a *different* home machine w

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Tom Beecher
They are essentially equating 'business' with 'VPN provider'. On Tue, Nov 19, 2019 at 1:25 PM Matt Hoppes < mattli...@rivervalleyinternet.net> wrote: > Why are "businesses" not allowed to watch HULU? > > On 11/19/19 1:17 PM, Doug McIntyre wrote: > > On Mon, N

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Mike Hammett
Hulu is the worst-run streaming service, mostly because they don't cooperate with ISPs in the least. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Doug McIntyre" To: nanog@nanog.org Se

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Matt Hoppes
Why are "businesses" not allowed to watch HULU? On 11/19/19 1:17 PM, Doug McIntyre wrote: On Mon, Nov 18, 2019 at 10:55:01AM -0600, Blake Hudson wrote: Doug, out of curiosity, what does Hulu do once they have classified your IP ranges as "business class"? Charge custom

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Doug McIntyre
On Mon, Nov 18, 2019 at 10:55:01AM -0600, Blake Hudson wrote: > Doug, out of curiosity, what does Hulu do once they have classified your > IP ranges as "business class"? Charge customers a different rate? Offer > different content? Refuse service? They won't let any of m

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Blake Hudson
Doug, out of curiosity, what does Hulu do once they have classified your IP ranges as "business class"? Charge customers a different rate? Offer different content? Refuse service? Doug McIntyre wrote on 11/18/2019 10:41 AM: I've been offering residential and business ISP services

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Brian Ellwood
Have you tried reaching out to ipad...@hulu.com? — Brian Ellwood Senior Systems Engineer INOC Data Centers O: 518-689-4350 > On Nov 18, 2019, at 11:41, Doug McIntyre wrote: > > I've been offering residential and business ISP services for a long time. > > Hulu recently block

Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Doug McIntyre
I've been offering residential and business ISP services for a long time. Hulu recently blocked my customers from accessing their service, because my ARIN IP address blocks are "business class" instead of residential. I've tried to find a contact for them as I am not a customer, the s

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-13 Thread Rafał Fitt
You might check this alertmap: http://hisz.rsoe.hu/alertmap/index2.php They got some API: https://hisz.rsoe.hu/ https://hisz.rsoe.hu/ws/ Common Alerting Protocol Version 1.2 http://docs.oasis-open.org/emergency/cap/v1.2/CAP-v1.2-os.html -- Rafał Fitt

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
On Tue, 12 Mar 2019, Michael Thomas wrote: This seriously seems like something that needs formal standardization. No one is paying me to work on this, so I don't plan to spend time doing free tutorials for Amazon, Apple and Google program managers; or money flying to standards meetings

RE: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Keith Medcalf
On Tuesday, 12 March, 2019 15:51, valdis.kletni...@vt.edu wrote: >Would you be super pissed if you died for real because Overwatch >suppressed a tornado or other severe weather alert relevant to >your location? Serious question here. Seeing as you are dead, I doubt that you could be super

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Michael Thomas
On 3/12/19 5:34 PM, William Herrin wrote: On Tue, Mar 12, 2019 at 4:04 PM Michael Thomas > wrote: > On 3/12/19 3:39 PM, William Herrin wrote: >> I'd prefer if my computer's BIOS didn't talk to the network at all, that being >> far more likely to open a path for malware

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread William Herrin
On Tue, Mar 12, 2019 at 4:04 PM Michael Thomas wrote: > On 3/12/19 3:39 PM, William Herrin wrote: >> I'd prefer if my computer's BIOS didn't talk to the network at all, that being >> far more likely to open a path for malware than to save me from a tornado. >> Some things just have "bad idea"

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Michael Thomas
On 3/12/19 4:52 PM, Sean Donelan wrote: On Tue, 12 Mar 2019, Michael Thomas wrote: What's with perpetuating the thought that it needs to be in the bios? It's just a normal app on a normal computer like Biff. I know, after working with network engineers in too many meetings. As I keep

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
On Tue, 12 Mar 2019, Michael Thomas wrote: What's with perpetuating the thought that it needs to be in the bios? It's just a normal app on a normal computer like Biff. I know, after working with network engineers in too many meetings. As I keep repeating, for smart devices (Smart TVs, Smart

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
On Tue, 12 Mar 2019, Clayton Zekelman wrote: It's very fortunate that nobody was seriously injured after that total failure of the process. The people who run this stuff need to understand that a false alert can be very dangerous. I agree lack of training and funding for local emergency

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Michael Thomas
On 3/12/19 3:39 PM, William Herrin wrote: On Tue, Mar 12, 2019 at 2:50 PM > wrote: > On Tue, 12 Mar 2019 13:45:23 -0700, William Herrin said: > > In many cases, only the foreground app has a clear understanding of the > > state of the screen. Not the OS and

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread William Herrin
On Tue, Mar 12, 2019 at 2:50 PM wrote: > On Tue, 12 Mar 2019 13:45:23 -0700, William Herrin said: > > In many cases, only the foreground app has a clear understanding of the > > state of the screen. Not the OS and definitely not the hardware platform. > > I'd be super pissed if I died in

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Tom Beecher
To be fair, I've used the rogue BIOS excuse in quite a few Overwatch matches, and nobody buys it. So even if it did happen at this point, nobody would believe you. On Tue, Mar 12, 2019 at 4:47 PM William Herrin wrote: > On Tue, Mar 12, 2019 at 11:57 AM Michael Thomas wrote: > > Yes, that's

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Clayton Zekelman
It's very fortunate that nobody was seriously injured after that total failure of the process. The people who run this stuff need to understand that a false alert can be very dangerous. At 06:19 PM 12/03/2019, Scott Weeks wrote: --- m...@mtcc.com wrote: From: Michael Thomas But if

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Scott Weeks
--- m...@mtcc.com wrote: From: Michael Thomas But if you're about to be incinerated in real life -- Paradise -- you want the alert. -- So you can toss your children in the storm drain?

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
[JL] Going onto to hardware like a smart TV will still result in lower penetration that if you went to the app layer that is where attention time is spent (which may be on a laptop or non-cellular-connected tablet or a game console). I should also mention the desktop Windows and Linux

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread valdis . kletnieks
On Tue, 12 Mar 2019 13:45:23 -0700, William Herrin said: > In many cases, only the foreground app has a clear understanding of the > state of the screen. Not the OS and definitely not the hardware platform. > I'd be super pissed if I died in Overwatch because the BIOS tried to take > over the

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
On Tue, 12 Mar 2019, Livingood, Jason wrote: [JL] Going onto to hardware like a smart TV will still result in lower penetration that if you went to the app layer that is where attention time is spent (which may be on a laptop or non-cellular-connected tablet or a game console). That's the

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Michael Thomas
On 3/12/19 1:45 PM, William Herrin wrote: On Tue, Mar 12, 2019 at 11:57 AM Michael Thomas > wrote: > Yes, that's exactly my point: it should just be a requirement of the > hardware platform to implement this. Just like e911. Enumerating the > types of devices that are

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread William Herrin
On Tue, Mar 12, 2019 at 11:57 AM Michael Thomas wrote: > Yes, that's exactly my point: it should just be a requirement of the > hardware platform to implement this. Just like e911. Enumerating the > types of devices that are required to implement this is way easier than > enumerating the types of

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
(Amazon, Apple, Google), even third-part apps can't proactively alert people. Reporters (and legislators) shouldn't be asking Netflix and Hulu about emergency alerts. They should be asking the smart device ecosystem controllers: Amazon, Apple and Google.

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Michael Thomas
without going through ecosystem owner controlled APIs. Amazon controls what echo speakers and fire tv do with alexa. Apple controls what apple tv and apple homepod speakers do with siri. Google controls what google home speakers do with google assistant. I think you are correct, Netflix and Hulu

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Livingood, Jason
On 3/11/19, 11:26 PM, "NANOG on behalf of Sean Donelan" wrote: I think you are correct, Netflix and Hulu are at the wrong layer. Netflix and Hulu don't control the smart TVs and smart speakers ecosystems used to present their content. Amazon Alexa, Apple Siri and Google

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-12 Thread Sean Donelan
On Mon, 11 Mar 2019, Scott Fisher wrote: It would be nice if someone from the E911 space could add their 2cents on this. Anyone from Intrado/West-Corp on the list? See the FCC Electronic Comment Filing System for 911 Governance and Accountability (PS Docket No. 14-193) and Improving 911

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Sean Donelan
On Mon, 11 Mar 2019, Sean Donelan wrote: Apple has announced its going to announce something on March 26. I wonder if any reporters will ask if the new Apple TV supports emergency alerts? Ugh, typo. March 25 at 10 a.m. PDT Hopefully, Tim Apple will forgive me :-) I still want a reporter

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Sean Donelan
controlled APIs. Amazon controls what echo speakers and fire tv do with alexa. Apple controls what apple tv and apple homepod speakers do with siri. Google controls what google home speakers do with google assistant. I think you are correct, Netflix and Hulu are at the wrong layer. Netflix and Hulu

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Michael Thomas
On 3/11/19 6:57 PM, William Herrin wrote: On Mon, Mar 11, 2019 at 6:25 PM Michael Thomas > wrote: > This entire thing strikes me as a horrible layering violation. Why on > earth should alerts be required to dogleg through content providers? > > It seems to me that it would

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread William Herrin
On Mon, Mar 11, 2019 at 6:25 PM Michael Thomas wrote: > This entire thing strikes me as a horrible layering violation. Why on > earth should alerts be required to dogleg through content providers? > > It seems to me that it would be much better to use the standards we > already have to deliver

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Michael Thomas
On 3/11/19 7:02 AM, Livingood, Jason wrote: +1 to Rich's note: I agree we need to be careful not to extrapolate our experiences/devices/preferences to the average person. Emergency alerts serve a valuable purpose, especially when something like a wild fire or tornado or whatever is

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread William Herrin
On Mon, Mar 11, 2019 at 10:53 AM Sean Donelan wrote: > On Mon, 11 Mar 2019, William Herrin wrote: > > My cell phone woke me up in the middle of the night during a recent landline > > outage because the county felt the need to let me know that I wouldn't be > > able to call 911 if, you know, I

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Scott Fisher
It would be nice if someone from the E911 space could add their 2cents on this. Anyone from Intrado/West-Corp on the list? Thanks, Scott On 3/11/19 1:53 PM, Sean Donelan wrote: > On Mon, 11 Mar 2019, William Herrin wrote: >> My cell phone woke me up in the middle of the night during a recent >>

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Sean Donelan
On Mon, 11 Mar 2019, William Herrin wrote: My cell phone woke me up in the middle of the night during a recent landline outage because the county felt the need to let me know that I wouldn't be able to call 911 if, you know, I happened to need to call 911. Thanks guys. Thanks a lot. And I can't

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Sean Donelan
On Mon, 11 Mar 2019, Rich Kulawiec wrote: This is why the service(s) should use confirmed opt-in on a per-device basis and offer sufficient granularity that alerts are only sent to the people who need/want them on the devices they need/want them on. Other than nerds, which means people on the

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread William Herrin
On Fri, Mar 8, 2019 at 2:22 PM Sean Donelan wrote: > "More and more people are opting out of the traditional television > services," said Gregory Touhill, a cybersecurity expert who served at the > Department of Homeland security and was the first-ever Federal Chief > Information Security

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Joseph J. Jsnyder III
There is the other legal issues. Adv geolocation isnt always correct and in some cases way off. If it is wrong no big deal. If emerg alert geolocation is wrong you can open yourself up to huge legal action. On March 9, 2019 3:27:18 PM EST, Seth Mattinen wrote: >On 3/9/19 12:03 PM, Sean

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Livingood, Jason
+1 to Rich's note: I agree we need to be careful not to extrapolate our experiences/devices/preferences to the average person. Emergency alerts serve a valuable purpose, especially when something like a wild fire or tornado or whatever is approaching and an extra few seconds or a minute of

Re: Should Netflix and Hulu give you emergency alerts?

2019-03-11 Thread Rich Kulawiec
> Just wait until your connected home speakers, smart smoke detector, smart > refrigerator, smart tv, cell phone, IP streaming box, satellite receiver, > cable box, home security panel and your Fitbit all go off warning you > of the cancellation of an Amber alert at 1:30am, because the good folks

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