[No Thirst Software] Re: Download error
Well, we got this straightened out (thanks, Kevin!) Now I go back to my Citibank credit card again. That was the first one I set up, and it dutifully went out and pulled in all my transactions since December of last year. Wonderful. However, since then when I click on the Download button, I get the litte message that says Downloading OFX to Citicard, but nothing is actually downloaded. The account detail still says Updated 6/3/09. Is there another step that I've overlooked? I looked in the archives and saw some reference to having to pay for this service with Citibank. If that's the issue, why did I get transactions the first time I tried? Thanks. On Jun 3, 10:27 pm, Kevin Hoctor ke...@nothirst.com wrote: On Jun 3, 2009, at 7:19 PM, Betsy wrote: I am getting this error when trying to download accounts: [400] ERROR There was a problem accessing the URL for this financial institution. I searched the archives and found that this is a known issue with investment accounts. That's good to know as I thought perhaps my 401K and IRA had disappeared. :) However, I'm also getting the error with my American Express account, a credit card. It happens to be a Costco American Express card - would that make a difference? Or is there another issue? --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
[No Thirst Software] Re: Download error
On Jun 7, 2009, at 9:55 AM, Betsy wrote: Well, we got this straightened out (thanks, Kevin!) Now I go back to my Citibank credit card again. That was the first one I set up, and it dutifully went out and pulled in all my transactions since December of last year. Wonderful. However, since then when I click on the Download button, I get the litte message that says Downloading OFX to Citicard, but nothing is actually downloaded. The account detail still says Updated 6/3/09. Is there another step that I've overlooked? I looked in the archives and saw some reference to having to pay for this service with Citibank. If that's the issue, why did I get transactions the first time I tried? Hi Betsy, If it worked the first time, it should continue to work. Please send your ofxlog.txt file to ke...@nothirst.com for review (not this forum). You can find it in your ~/Library/Application Support/ MoneyWell folder. Thanks. Peace, Kevin Hoctor ke...@nothirst.com No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
[No Thirst Software] Re: Download error
On Jun 7, 2009, at 9:55 AM, Betsy wrote: Now I go back to my Citibank credit card again. That was the first one I set up, and it dutifully went out and pulled in all my transactions since December of last year. Wonderful. However, since then when I click on the Download button, I get the litte message that says Downloading OFX to Citicard, but nothing is actually downloaded. The account detail still says Updated 6/3/09. Is there another step that I've overlooked? Hi Betsy, After reviewing your log, I'm guessing that this is a problem with Citibank directly. Banks do have server issues occasionally. If this continues, I suggestion you contact them and tell them that you are having problems connecting to this account with Quicken for Mac (don't say MoneyWell because it will confuse them). Peace, Kevin Hoctor ke...@nothirst.com No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
[No Thirst Software] Re: Download error
Okay, thanks. On Jun 7, 2009, at 1:49 PM, Kevin Hoctor wrote: On Jun 7, 2009, at 9:55 AM, Betsy wrote: Now I go back to my Citibank credit card again. That was the first one I set up, and it dutifully went out and pulled in all my transactions since December of last year. Wonderful. However, since then when I click on the Download button, I get the litte message that says Downloading OFX to Citicard, but nothing is actually downloaded. The account detail still says Updated 6/3/09. Is there another step that I've overlooked? Hi Betsy, After reviewing your log, I'm guessing that this is a problem with Citibank directly. Banks do have server issues occasionally. If this continues, I suggestion you contact them and tell them that you are having problems connecting to this account with Quicken for Mac (don't say MoneyWell because it will confuse them). Peace, Kevin Hoctor ke...@nothirst.com No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
[No Thirst Software] Re: Download error
I, too, am having problems with Citibank today. It has worked for many months, but today I just get the downloading message and then nothing appears. -Ueyn --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
[No Thirst Software] Re: Download error
Definitely a problem at Citibank's end. The citicards website spits out an error if you try to download a statement in Quicken format. It seems to work if you choose .QIF format, but that does not seem to be a choice for unbilled activity, only for previous whole statements. -Ueyn --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
[No Thirst Software] Re: Download error
On Jun 3, 2009, at 7:19 PM, Betsy wrote: I am getting this error when trying to download accounts: [400] ERROR There was a problem accessing the URL for this financial institution. I searched the archives and found that this is a known issue with investment accounts. That's good to know as I thought perhaps my 401K and IRA had disappeared. :) However, I'm also getting the error with my American Express account, a credit card. It happens to be a Costco American Express card - would that make a difference? Or is there another issue? Sorry about the investment accounts. That is being fixed in the next release. The American Express card should work though. Please send your ofxlog.txt file to ke...@nothirst.com (make sure it's not going to the forum) for review. You can find it in your ~/Library/ Application Support/MoneyWell folder. Thanks. Peace, Kevin Hoctor ke...@nothirst.com No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups No Thirst Software User Forum group. To post to this group, send email to no-thirst-software@googlegroups.com To unsubscribe from this group, send email to no-thirst-software+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~--~~~~--~~--~--~---
