Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Rogan Hamby
I'm on the fence about this one. On the one hand - we run into the same scenario, absolutely. I find it hard to imagine any public library doesn't. On the other hand our policies regarding privacy and patron accounts might keep us from taking advantage of such a feature despite it's utility.

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Kallinen Pasi
I believe the improved workflow is (more of less) how our current closed-source ILS does things - so it would certainly be of use for us, and a feature our staff would want to have. -- Ystävällisin terveisin Pasi Kallinen ICT-asiantuntija p. 0400-139747

[OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron

2013-11-07 Thread Jayaraj JR
Hello, We are using Evergreen 2.3.7 on Ubuntu 10.04. Currently, Only the Administrator only can Register Patron, Edit Patron Account Details. We would like to know, how we can assign this permission to other staff in the Circulation Section We have assigned Create User and Edit User permissions

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Joan Kranich
Hi, When I first tested 2.4 and found the alert message was gone I saw that as an improvement with one less click to do. This barcode link is part of a circulation program staff use regularly so I do not think there is a mystery for most staff about the result of clicking on the link.

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Geoff Brown
It is always nice to have less clicks! Thanks, Geoff Library Technician - eResources, NC Libraries and Learning Commons Niagara College, Welland Campus 300 Woodlawn Road Welland, ON L3C 7L3 Tel. (905) 735-2211 Welland x 7731 Fax (905) 736-6021 gebr...@niagaracollege.ca

Re: [OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron

2013-11-07 Thread Tony Bandy
Morning Jayaraj, I'm no expert, but have you gone into the Admin--User Permission Editor for the accounts in question? Sometimes, depending upon whether you have a single library or consortium, you might have to adjust the depth of the permissions. Sometimes, in cases like this, I've actually

Re: [OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron

2013-11-07 Thread Kathy Lussier
Hi Jayaraj, You should also make sure you have assigned a working location for the user. You can do this through the User Permission Editor that Tony described below. Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Rogan Hamby
I'm probably of the minority in that while I would like some kind of user feedback I dealt with this by saying to staff it's there, don't worry about it. In the grand scheme of training issues during an upgrade it was too small in my mind to worry about. If it was addressed that would be nice

Re: [OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron

2013-11-07 Thread Fiona Borthwick
In addition to what has already been said, you should also check the relevant permission group policies associated with the logins. There needs to be a relevant value in the Editing Permission to allow staff logins to create or edit user records. Fiona On 7 November 2013 13:44, Kathy Lussier

Re: [OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron

2013-11-07 Thread Ben Shum
Fiona is correct. You generally need to also include the relevant group permission associated with any given profile group. For example, group_application.user.patron being the given application_perm for the default Patrons group. I'll refer to this thread of discussion from a few months ago

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Kate Butler
We heard about this possible development at the Evergreen roundtable at NELA and were very excited -- this is, hands down, our number one staff complaint of 'something that makes us think longingly of our old system'. Right now, our library handles the permission issues totally offline: Patron

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Ruth Frasur
I'd also like to add a +1 to this conversation. On Thu, Nov 7, 2013 at 9:42 AM, Kate Butler katebut...@rodgerslibrary.orgwrote: We heard about this possible development at the Evergreen roundtable at NELA and were very excited -- this is, hands down, our number one staff complaint of

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Kate Butler
Second, when most people see an underlined link, they are not at all likely to expect that clicking on the link will copy the value because that is a very unusual thing for clicking on a link to do. This, thousand times. There should be more consistency with the UI in staff client -

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Aaron Z
- Original Message - From: Kate Butler katebut...@rodgerslibrary.org To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Thursday, November 7, 2013 9:49:00 AM Subject: Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Jason Stephenson
How about just an option to turn alerting on or off? I know that I generally don't want to be told when something succeeds. I generally only care about failures. -- Jason Stephenson Assistant Director for Technology Services Merrimack Valley Library Consortium

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread John Mundy
I agree with Aaron, it ought to be highlight and right click like everything else from Office suites to the World Wide Web. Thanks, John -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of

Re: [OPEN-ILS-GENERAL] Permission to Register Patron and Edit Patron

2013-11-07 Thread Lynn Floyd
Do they have the Permissions group_application.user and group_application.user.patron . If not then they will not be able to add new patrons or edit patrons. This allows the staff to add and remove users from the user and patron Groups. Patron profiles are tied directly into these groups.

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread jbryant
Something along this line would be a welcome addition in Clarendon. On 2013-11-06 22:41, Kathy Lussier wrote: Hi all, One big issue for our libraries has been the workflow in checking out items when the patron sends a family member or another person to pick up a hold on their behalf. We've

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Grace Dunbar
I'm not sure that approach (highlight and right click) cuts down on the mouse work that burdens staff. But this conversation is coming up with great ideas! Grace On Nov 7, 2013 10:12 AM, John Mundy jmu...@tcpclibrary.org wrote: I agree with Aaron, it ought to be highlight and right click like

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Chauncey Montgomery
+1. Our legacy ILS had this feature and it made managing the described situations very easy. CM Chauncey G. Montgomery, MLIS Director/Fiscal Officer | Community Library 44 Burrer Drive | Sunbury, OH 43074 740-965-3901 | http://community.lib.oh.us On 11/07/2013 12:41 AM, Kathy Lussier wrote:

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Kathy Lussier
Hi all, Looking through the e-mail thread and the original LP bug, I counted that: 8 people indicated that they would like an acknowledgement that the text was copied. 7 indicated that they did not want the additional click. 7 indicated they wanted something else (3 of those 7 were also

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Joe
+1 from Germantown. My staff would see Kathy's suggestion as a substantial improvement. Thanks. Joe Joseph Knueven Director Germantown Public Library 51 N. Plum St. Germantown, OH 45327 937-855-4001 knuev...@oplin.org On 11/7/2013 10:38 AM, jbry...@clarendoncountylibrary.com wrote:

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Laurie Love
Our staff would love to have this workflow feature: - This prompt should provide three options: an option to cancel the checkout; to proceed with the checkout and remove the original patron from the holds queue; or to proceed with the checkout but leave the original patron in the holds queue.

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Tina Ji (Project Sitka)
Thanks, Kathy. Our libraries will love it. Added my thought below. Hoping it may further facilitate the front line staff. - If an item from the hold shelf is checked out to another patron, staff receive a prompt saying that the item is on hold for somebody else. This alert should display the

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread Sarah Childs
For the simple yes/no vote I'll add my voice as a heavy daily user of the staff client that I prefer not to have an extra click. Long term, however, I agree that the click link to copy is probably very weird to new Evergreeners, and that a click to copy button or the more standard

Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard

2013-11-07 Thread John Mundy
I remember thinking that it was very odd when I first started with Evergreen, but I rapidly adjusted. I think all of my staff are comfortable with it, but it is something we have to explain to any new staff. -Original Message- From: open-ils-general-boun...@list.georgialibraries.org