Hi Trisha,
To help troubleshoot this issue, try the following:
- When you're on the empty search results screen in the staff client,
click Debug, which appears to the left of the Print Button.
- A popup menu will appear. Click the Modify URL option. This can be a
little tricky. You need to
I checked the search on Thorndike's OPAC -- which retrieves the same record
regardless of case. I did look at the MARC record associated with the
record, even though I didn't expect there to be anything that would affect
a case search since we don't code for that. There was nothing unexpected in
Hi Trisha,
Are there certain conditions you're seeing this under? Doing a quick
search on a 2.8 system I'm not seeing a difference between Tolkien vs
tolkien or Unfinished Tales vs unfinished tales though there would be
reason in the bib records of the second to do so if the search was
resolving
Trisha,
Searches should not be case sensitive in Evergreen. Both searches in the
PINES database retrieve the same number of records. We are on 2.9.1 but
have not had searches be case sensitive with previous versions. Could this
be some other issue, such as a setting?
Elaine
J. Elaine Hardy
We are running version 2.8 and have found searching in the staff client by
title is case sensitive, i.e. staff typing in The Polar Express will not
retrieve The polar express. We operate with a number of students and we're
hoping this changes in later versions. The Opac for patrons operates fine.
