Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Joan Kranich]

Hi,

C/W MARS has a consortium wide limit of 20 Holds.  The 20 Holds includes frozen 
Holds.  We set this in the Hold Policies as described in Jordan’s email.

Joan

Joan Kranich
Member Services Supervisor
C/W MARS, Inc.
508-755-3323, ext. 321 or ext. 1

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Aubrey 
Area Library
Sent: Wednesday, June 22, 2016 12:23 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

Hello Amy,

I have never set one consortium wide but I imagine it is no different that 
setting one for an individual library.

What you are looking for is located in Admin-->Local Admin-->Hold Policies. You 
can limit the total number of requests placed. I looked over the settings and I 
believe it treats all requests (title/copy/volume) the same. As for you patrons 
who already have items requested that exceed your proposed limit I believe that 
it will still requesting those 30 items but they will not be able to request 
additional items until their number of requests get below 5 or whatever your 
new limit is.

I hope this helps and anyone correct me if I am wrong.

Thanks,
Jordan
Aubrey Area Library

On Wed, Jun 22, 2016 at 10:47 AM, Amy Terlaga 
<terl...@biblio.org<mailto:terl...@biblio.org>> wrote:
Hi all--
We here at Bibliomation *think* there is a way in Evergreen to set consortially 
a limit on the total number of hold requests that can be placed for patrons.  
For instance, we're thinking of restricting it to 5 total at one time for all 
patrons.
Has anyone on the list limited the number of total requests?  Can it be done 
for just title requests?  What happens to those patrons that already have, say, 
30 requests, and we put this into place?  Do they have to wait until their 
requests get down to 4 before another one will go through?
Any information provided on this feature would be greatly appreciated.  Since 
we're not even sure if this feature exists, we have no idea how to set it.
Thanks!
Amy

--
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
Amy Terlaga
Director of Member Services
Bibliomation, Inc.
24 Wooster Avenue
Waterbury, CT  06708
(203)577-4070 x101<tel:%28203%29577-4070%20x101>
terl...@biblio.org<mailto:terl...@biblio.org>



--

If you need further assistance, please contact the library at 940-365-9162 or 
send a reply email.
Thank You, The Library Staff

226 Countryside Dr., Aubrey, TX 76227

Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Amy Terlaga]

Thanks to all for your responses!  Much appreciated.

Amy

On Wed, Jun 22, 2016 at 11:47 AM, Amy Terlaga  wrote:

> Hi all--
>
> We here at Bibliomation *think* there is a way in Evergreen to set
> consortially a limit on the total number of hold requests that can be
> placed for patrons.  For instance, we're thinking of restricting it to 5
> total at one time for all patrons.
>
> Has anyone on the list limited the number of total requests?  Can it be
> done for just title requests?  What happens to those patrons that already
> have, say, 30 requests, and we put this into place?  Do they have to wait
> until their requests get down to 4 before another one will go through?
>
> Any information provided on this feature would be greatly appreciated.
> Since we're not even sure if this feature exists, we have no idea how to
> set it.
>
> Thanks!
> Amy
>
> --
> +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
> Amy Terlaga
> Director of Member Services
> Bibliomation, Inc.
> 24 Wooster Avenue
> Waterbury, CT  06708
> (203)577-4070 x101
> terl...@biblio.org
>



-- 
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
Amy Terlaga
Director of Member Services
Bibliomation, Inc.
24 Wooster Avenue
Waterbury, CT  06708
(203)577-4070 x101
terl...@biblio.org

Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Deanna Frazee]

I limited holds for our patrons to 15 a couple of years ago.  I do not recall 
seeing a way to limit by the type of hold, but I wasn’t really looking for 
that.  I just wanted to stop people from putting an insane number of items on 
hold and then having to tell them that they could only check out 10 of the 25 
items that had triggered.

For the patrons that already had more than the limit, their existing holds 
stayed put.  But they were not able to place more items on hold until those 
cleared down below the limit.  Our only issue was that we initially set the 
limit to 10, which was too low since people can place holds on pre-pub items.

Of course, we are just a two-branch library so this information may not work 
the same in a consortial setting.

Good luck!
Deanna

Deanna Frazee
Director of Library Services
Killeen City Library System
City of Killeen, Texas
254-501-8995 (office)
254-501-7704 (fax)
dfra...@killeentexas.gov
www.killeentexas.gov

Dedicated Service – Every Day, for Everyone!



From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Amy 
Terlaga
Sent: Wednesday, June 22, 2016 10:48 AM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

Hi all--
We here at Bibliomation *think* there is a way in Evergreen to set consortially 
a limit on the total number of hold requests that can be placed for patrons.  
For instance, we're thinking of restricting it to 5 total at one time for all 
patrons.
Has anyone on the list limited the number of total requests?  Can it be done 
for just title requests?  What happens to those patrons that already have, say, 
30 requests, and we put this into place?  Do they have to wait until their 
requests get down to 4 before another one will go through?
Any information provided on this feature would be greatly appreciated.  Since 
we're not even sure if this feature exists, we have no idea how to set it.
Thanks!
Amy

--
+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
Amy Terlaga
Director of Member Services
Bibliomation, Inc.
24 Wooster Avenue
Waterbury, CT  06708
(203)577-4070 x101
terl...@biblio.org

Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Elaine Hardy]

Evegreen does inform the patron when the hold limit is reached and no
further holds are allowed until you drop below the limit. I have been
placing a lot of holds lately to fix records or assign parts so I've hit
the 50 limit often. As soon as even one hold is checked out to me I can
place anothe. It even stops recall -- if I recall multiple items at once,
it only places holds for those slots left. So if I have 5 holds left, and
try to recall seven, 5 are held and I'm informed 2 could not. Works well

Elaine
On Jun 22, 2016 12:23 PM, "Aubrey Area Library" 
wrote:

> Hello Amy,
>
>
>
> I have never set one consortium wide but I imagine it is no different that
> setting one for an individual library.
>
>
>
> What you are looking for is located in Admin-->Local Admin-->Hold
> Policies. You can limit the total number of requests placed. I looked over
> the settings and I believe it treats all requests (title/copy/volume) the
> same. As for you patrons who already have items requested that exceed your
> proposed limit I believe that it will still requesting those 30 items but
> they will not be able to request additional items until their number of
> requests get below 5 or whatever your new limit is.
>
>
>
> I hope this helps and anyone correct me if I am wrong.
>
>
>
> Thanks,
>
> Jordan
>
> Aubrey Area Library
>
> On Wed, Jun 22, 2016 at 10:47 AM, Amy Terlaga  wrote:
>
>> Hi all--
>>
>> We here at Bibliomation *think* there is a way in Evergreen to set
>> consortially a limit on the total number of hold requests that can be
>> placed for patrons.  For instance, we're thinking of restricting it to 5
>> total at one time for all patrons.
>>
>> Has anyone on the list limited the number of total requests?  Can it be
>> done for just title requests?  What happens to those patrons that already
>> have, say, 30 requests, and we put this into place?  Do they have to wait
>> until their requests get down to 4 before another one will go through?
>>
>> Any information provided on this feature would be greatly appreciated.
>> Since we're not even sure if this feature exists, we have no idea how to
>> set it.
>>
>> Thanks!
>> Amy
>>
>> --
>> +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
>> Amy Terlaga
>> Director of Member Services
>> Bibliomation, Inc.
>> 24 Wooster Avenue
>> Waterbury, CT  06708
>> (203)577-4070 x101
>> terl...@biblio.org
>>
>
>
>
> --
>
> If you need further assistance, please contact the library at 940-365-9162
> or send a reply email.
> Thank You, The Library Staff
>
> 226 Countryside Dr., Aubrey, TX 76227
>
>
>

Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Terran McCanna]

PINES has a consortium-wide limit of 50, and I believe it works the way
Jordan described.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Jun 22, 2016 at 11:47 AM, Amy Terlaga  wrote:

> Hi all--
>
> We here at Bibliomation *think* there is a way in Evergreen to set
> consortially a limit on the total number of hold requests that can be
> placed for patrons.  For instance, we're thinking of restricting it to 5
> total at one time for all patrons.
>
> Has anyone on the list limited the number of total requests?  Can it be
> done for just title requests?  What happens to those patrons that already
> have, say, 30 requests, and we put this into place?  Do they have to wait
> until their requests get down to 4 before another one will go through?
>
> Any information provided on this feature would be greatly appreciated.
> Since we're not even sure if this feature exists, we have no idea how to
> set it.
>
> Thanks!
> Amy
>
> --
> +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
> Amy Terlaga
> Director of Member Services
> Bibliomation, Inc.
> 24 Wooster Avenue
> Waterbury, CT  06708
> (203)577-4070 x101
> terl...@biblio.org
>

Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Aubrey Area Library]

Hello Amy,



I have never set one consortium wide but I imagine it is no different that
setting one for an individual library.



What you are looking for is located in Admin-->Local Admin-->Hold Policies.
You can limit the total number of requests placed. I looked over the
settings and I believe it treats all requests (title/copy/volume) the same.
As for you patrons who already have items requested that exceed your
proposed limit I believe that it will still requesting those 30 items but
they will not be able to request additional items until their number of
requests get below 5 or whatever your new limit is.



I hope this helps and anyone correct me if I am wrong.



Thanks,

Jordan

Aubrey Area Library

On Wed, Jun 22, 2016 at 10:47 AM, Amy Terlaga  wrote:

> Hi all--
>
> We here at Bibliomation *think* there is a way in Evergreen to set
> consortially a limit on the total number of hold requests that can be
> placed for patrons.  For instance, we're thinking of restricting it to 5
> total at one time for all patrons.
>
> Has anyone on the list limited the number of total requests?  Can it be
> done for just title requests?  What happens to those patrons that already
> have, say, 30 requests, and we put this into place?  Do they have to wait
> until their requests get down to 4 before another one will go through?
>
> Any information provided on this feature would be greatly appreciated.
> Since we're not even sure if this feature exists, we have no idea how to
> set it.
>
> Thanks!
> Amy
>
> --
> +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
> Amy Terlaga
> Director of Member Services
> Bibliomation, Inc.
> 24 Wooster Avenue
> Waterbury, CT  06708
> (203)577-4070 x101
> terl...@biblio.org
>



-- 

If you need further assistance, please contact the library at 940-365-9162
or send a reply email.
Thank You, The Library Staff

226 Countryside Dr., Aubrey, TX 76227