Re: [otrs] OTRS config

Hi, 19.10.2016 15:51 - claude schrieb: > I can't change > Ticket::Frontend::AgentTicketCompose###StateDefault is it read only? Or always resetted to a state you don't want to have? Any errors in the logs? Is the state you enter valid? -- Florian

Re: [otrs] Installation issue, can not login

Hi David, I didn’t face this issue yet, IMO you can do 2 actions: 1.- Use the 'Admin::User::SetPassword’ console command to set a new password. 2.- If possible to reproduce this issue, please file a report in http://bugs.otrs.org/ including a detailed explanation

Re: [otrs] OTRS config

Hello, I've tried with one of states listed in Ticket::Frontend::AgentTicketCompose###StateType (copy and paste) I've tried with one state added manually . But Ticket::Frontend::AgentTicketCompose###StateDefault it's always "open" I am in french and states in