Re: [outages] Verizon Wireless Cell NYC Region

[William Peebles via Outages]

Optimum/Altice in our Trenton office is still online

From: Outages  on behalf of Evan Geffner via 
Outages 
Sent: Friday, March 6, 2020 4:37 PM
To: Eric Herron ; outages@outages.org 
Subject: Re: [outages] Verizon Wireless Cell NYC Region

Down hard here on Optimum/Alitce coax in Northern NJ.


New York Technology Company

265 w. 37th St.

Floor 12A

New York, NY 10018

Direct:  201-784-1681

E-Mail: egeff...@nytechco.com<mailto:egeff...@nytechco.com>

HD Video: 218515@50.97.60.166

Web: http://www.nytechco.com<http://www.nytechco.com/>

Offers: http://www.nytechco.com/offers


From: Eric Herron via Outages 
Sent: Friday, March 6, 2020 4:35 PM
To: outages@outages.org
Subject: [outages] Verizon Wireless Cell NYC Region


I am getting intermittent inbound calls from Verizon cell phone to certain PRI 
numbers on Lightpath/Altice in the lower Westchester county/ Upper NYC region.



Anyone else having cell issues in the region or with Altice?



Thanks,

--Eric


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Re: [outages] Verizon Wireless Cell NYC Region

[Evan Geffner via Outages]

Down hard here on Optimum/Alitce coax in Northern NJ.


New York Technology Company

265 w. 37th St.

Floor 12A

New York, NY 10018

Direct:  201-784-1681

E-Mail: egeff...@nytechco.com

HD Video: 218515@50.97.60.166

Web: http://www.nytechco.com

Offers: http://www.nytechco.com/offers


From: Eric Herron via Outages 
Sent: Friday, March 6, 2020 4:35 PM
To: outages@outages.org
Subject: [outages] Verizon Wireless Cell NYC Region

I am getting intermittent inbound calls from Verizon cell phone to certain PRI 
numbers on Lightpath/Altice in the lower Westchester county/ Upper NYC region.

Anyone else having cell issues in the region or with Altice?

Thanks,
--Eric

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Re: [outages] Verizon Wireless SMS

[Josh Luthman via Outages]

Per the link previously posted:

"In an email sent just before 9:30 a.m. Tuesday, Kate Jay with Verizon
Wireless said the issue had been resolved. "

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Mar 12, 2019 at 10:23 AM Rob Hall  wrote:

> It seems to be resolved in East TN as of 0940.
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> --
> *From:* Outages  on behalf of TJ Martineau
> via Outages 
> *Sent:* Tuesday, March 12, 2019 9:34:25 AM
> *To:* Josh Luthman; Jeremy Gault, KD4NED (Senior Engineer)
> *Cc:* outages@outages.org
> *Subject:* Re: [outages] Verizon Wireless SMS
>
>
> Looks to be just East Coast.
>
> https://www.wspa.com/news/verizon-wireless-confirms-text-outage/1842284394
>
>
>
> TJ
>
>
>
> *From:* Outages  *On Behalf Of *Josh Luthman
> via Outages
> *Sent:* Tuesday, March 12, 2019 8:24 AM
> *To:* Jeremy Gault, KD4NED (Senior Engineer) 
> *Cc:* OUTAGES Mailing List < >
> *Subject:* Re: [outages] Verizon Wireless SMS
>
>
>
> Several friends all around Florida were saying it hasn't been working this
> morning.
>
>
>
> Do you think it's nationwide?  What area isn't working for you?
>
>
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
>
>
>
> On Tue, Mar 12, 2019 at 9:21 AM Jeremy Gault, KD4NED (Senior Engineer) via
> Outages  wrote:
>
> Apparently was a rather widespread outage with VZW this morning. I first
> noticed it aorund 6AM. Seems to have just started working around 9AM (all
> times Eastern.)
>
>
>
> Text messaging was definitely not working. Voice and data seemed fine.
>
>
>
> Just thought I'd put it out here for documentation and reference sake, in
> case any of you run into questions about it this morning.
>
> --
> Jeremy Gault, KD4NED
> Senior Engineer, Voiceopia
> office: (423) 954-7102
> toll-free: (855) 203-6363 x 102
> fax: (423) 244-0565
>
> ___
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>
> [WARNING: THIS E-MAIL IS FROM OUTSIDE OF THE LUTTRELL STAFFING GROUP
> AND/OR QUALITY PERSONNEL ORGANIZATION]
>
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Re: [outages] Verizon Wireless SMS

[Rob Hall via Outages]

It seems to be resolved in East TN as of 0940.

Get Outlook for Android<https://aka.ms/ghei36>


From: Outages  on behalf of TJ Martineau via 
Outages 
Sent: Tuesday, March 12, 2019 9:34:25 AM
To: Josh Luthman; Jeremy Gault, KD4NED (Senior Engineer)
Cc: outages@outages.org
Subject: Re: [outages] Verizon Wireless SMS

Looks to be just East Coast.
https://www.wspa.com/news/verizon-wireless-confirms-text-outage/1842284394

TJ

From: Outages  On Behalf Of Josh Luthman via 
Outages
Sent: Tuesday, March 12, 2019 8:24 AM
To: Jeremy Gault, KD4NED (Senior Engineer) 
Cc: OUTAGES Mailing List < >
Subject: Re: [outages] Verizon Wireless SMS

Several friends all around Florida were saying it hasn't been working this 
morning.

Do you think it's nationwide?  What area isn't working for you?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Mar 12, 2019 at 9:21 AM Jeremy Gault, KD4NED (Senior Engineer) via 
Outages mailto:outages@outages.org>> wrote:
Apparently was a rather widespread outage with VZW this morning. I first 
noticed it aorund 6AM. Seems to have just started working around 9AM (all times 
Eastern.)

Text messaging was definitely not working. Voice and data seemed fine.

Just thought I'd put it out here for documentation and reference sake, in case 
any of you run into questions about it this morning.
--
Jeremy Gault, KD4NED
Senior Engineer, Voiceopia
office: (423) 954-7102
toll-free: (855) 203-6363 x 102
fax: (423) 244-0565
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Re: [outages] Verizon Wireless SMS

[TJ Martineau via Outages]

Looks to be just East Coast.
https://www.wspa.com/news/verizon-wireless-confirms-text-outage/1842284394

TJ

From: Outages  On Behalf Of Josh Luthman via 
Outages
Sent: Tuesday, March 12, 2019 8:24 AM
To: Jeremy Gault, KD4NED (Senior Engineer) 
Cc: OUTAGES Mailing List < >
Subject: Re: [outages] Verizon Wireless SMS

Several friends all around Florida were saying it hasn't been working this 
morning.

Do you think it's nationwide?  What area isn't working for you?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Mar 12, 2019 at 9:21 AM Jeremy Gault, KD4NED (Senior Engineer) via 
Outages mailto:outages@outages.org>> wrote:
Apparently was a rather widespread outage with VZW this morning. I first 
noticed it aorund 6AM. Seems to have just started working around 9AM (all times 
Eastern.)

Text messaging was definitely not working. Voice and data seemed fine.

Just thought I'd put it out here for documentation and reference sake, in case 
any of you run into questions about it this morning.
--
Jeremy Gault, KD4NED
Senior Engineer, Voiceopia
office: (423) 954-7102
toll-free: (855) 203-6363 x 102
fax: (423) 244-0565
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Re: [outages] Verizon Wireless SMS

[Josh Luthman via Outages]

Several friends all around Florida were saying it hasn't been working this
morning.

Do you think it's nationwide?  What area isn't working for you?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Mar 12, 2019 at 9:21 AM Jeremy Gault, KD4NED (Senior Engineer) via
Outages  wrote:

> Apparently was a rather widespread outage with VZW this morning. I first
> noticed it aorund 6AM. Seems to have just started working around 9AM (all
> times Eastern.)
>
> Text messaging was definitely not working. Voice and data seemed fine.
>
> Just thought I'd put it out here for documentation and reference sake, in
> case any of you run into questions about it this morning.
>
> --
> Jeremy Gault, KD4NED
> Senior Engineer, Voiceopia
> office: (423) 954-7102
> toll-free: (855) 203-6363 x 102
> fax: (423) 244-0565
> ___
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>
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Re: [outages] Verizon Wireless HD calling outage

[Jeremy Gault, KD4NED (Senior Engineer) via Outages]

I'm able to hit #832 (a message stating my test call has been successful)
in Cleveland, TN. At one time we were part of the Knoxville system, but
that may have changed in recent years.

Calls to toll-free numbers also seem to complete with HD voice enabled
(although the calls obviously don't connect as HD voice.)

Placed a call earlier to another Verizon customer in HD with no issues.
Received a HD call from an AT&T customer around 6:30 this morning with no
issues.

Guess we are just lucky in our area.

On Mon, Jan 14, 2019 at 12:15 PM Nick via Outages 
wrote:

> I forget the exact wording but it's a verizon wireless intercept message
> saying that the call could not be completed.
>
> I was given the test phone number of #832 to call on the verizon wireless
> phone and could not complete a call to that number with HD voice on.
>
> Thank you,
>
> Nick Paul
> ChoiceTEL
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>


-- 
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Senior Engineer, Voiceopia
office: (423) 954-7102
toll-free: (855) 203-6363 x 102
fax: (423) 244-0565
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Re: [outages] Verizon Wireless HD calling outage

[Nick via Outages]

I forget the exact wording but it's a verizon wireless intercept message
saying that the call could not be completed.

I was given the test phone number of #832 to call on the verizon wireless
phone and could not complete a call to that number with HD voice on.

Thank you,

Nick Paul
ChoiceTEL
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Re: [outages] Verizon Wireless HD calling outage

[Brian Ladd via Outages]

We're not seeing any issues with calls getting through (mid-South/East TN),
but are seeing some weirdness with caller ID from Verizon numbers in some
cases (+xx instead of "Wireless Caller" xx).

Brian Ladd
Customer Care Manager
Voiceopia Communications

On Mon, Jan 14, 2019 at 12:08 PM Frank Bulk via Outages 
wrote:

> What does that VZW customer with HD enabled get when calling -- no audio,
> busy, fast busy, or something else?
>
> Frank
>
> -Original Message-
> From: Outages  On Behalf Of Spencer Miller
> via Outages
> Sent: Monday, January 14, 2019 10:58 AM
> To: outages@outages.org
> Subject: Re: [outages] Verizon Wireless HD calling outage
>
> We are seeing the same issue in Central Nebraska when dialing 800 numbers
> as a VZW customer. It seems to be fairly widespread.
>
> Thank you,
>
> SPENCER MILLER
> Bosselman Enterprises
>
> -Original Message-
> From: Outages  On Behalf Of Nick via Outages
> Sent: Monday, January 14, 2019 9:11 AM
> To: outages@outages.org
> Subject: [outages] Verizon Wireless HD calling outage
>
> This email is coming from outside of Bosselman. Be aware of fraud or
> malicious software and malicious websites.
>
> (Original message is below this line)
> -
>
> I work for a CLEC in Eagle River, WI. Starting around 4am this morning we
> started receiving complaints about VZW customers not being able to call our
> landline phone customers.
>
> In talking with VZW tech support they say that the issue is related to the
> HD calling feature, turning it off enables VZW customers to call us.
>
> The VZW tech I spoke with indicated that the problem is wide spread and he
> previously thought just related to calling 800 numbers from VZW cell
> phones. The tech said it may be up to 5 business days for the problem to
> get fixed (but hopefully that’s just the standard fix time they give when
> they don’t know what the problem is). In the meantime turning off HD
> calling fixes the issue.
>
> I’m not sure if widespread means just the County area, State or Nationwide
> but just FYI in case anyone else is running into this.
>
> Thank you,
>
> Nick Paul
> ChoiceTEL
>
> ___
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>
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Re: [outages] Verizon Wireless HD calling outage

[Frank Bulk via Outages]

What does that VZW customer with HD enabled get when calling -- no audio, busy, 
fast busy, or something else?  

Frank 

-Original Message-
From: Outages  On Behalf Of Spencer Miller via 
Outages
Sent: Monday, January 14, 2019 10:58 AM
To: outages@outages.org
Subject: Re: [outages] Verizon Wireless HD calling outage

We are seeing the same issue in Central Nebraska when dialing 800 numbers as a 
VZW customer. It seems to be fairly widespread.

Thank you,

SPENCER MILLER 
Bosselman Enterprises

-Original Message-
From: Outages  On Behalf Of Nick via Outages
Sent: Monday, January 14, 2019 9:11 AM
To: outages@outages.org
Subject: [outages] Verizon Wireless HD calling outage

This email is coming from outside of Bosselman. Be aware of fraud or malicious 
software and malicious websites.

(Original message is below this line)
-

I work for a CLEC in Eagle River, WI. Starting around 4am this morning we 
started receiving complaints about VZW customers not being able to call our 
landline phone customers.

In talking with VZW tech support they say that the issue is related to the HD 
calling feature, turning it off enables VZW customers to call us.

The VZW tech I spoke with indicated that the problem is wide spread and he 
previously thought just related to calling 800 numbers from VZW cell phones. 
The tech said it may be up to 5 business days for the problem to get fixed (but 
hopefully that’s just the standard fix time they give when they don’t know what 
the problem is). In the meantime turning off HD calling fixes the issue.

I’m not sure if widespread means just the County area, State or Nationwide but 
just FYI in case anyone else is running into this.

Thank you,

Nick Paul
ChoiceTEL

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Re: [outages] Verizon Wireless HD calling outage

[Spencer Miller via Outages]

We are seeing the same issue in Central Nebraska when dialing 800 numbers as a 
VZW customer. It seems to be fairly widespread.

Thank you,

SPENCER MILLER 
Bosselman Enterprises

-Original Message-
From: Outages  On Behalf Of Nick via Outages
Sent: Monday, January 14, 2019 9:11 AM
To: outages@outages.org
Subject: [outages] Verizon Wireless HD calling outage

This email is coming from outside of Bosselman. Be aware of fraud or malicious 
software and malicious websites.

(Original message is below this line)
-

I work for a CLEC in Eagle River, WI. Starting around 4am this morning we 
started receiving complaints about VZW customers not being able to call our 
landline phone customers.

In talking with VZW tech support they say that the issue is related to the HD 
calling feature, turning it off enables VZW customers to call us.

The VZW tech I spoke with indicated that the problem is wide spread and he 
previously thought just related to calling 800 numbers from VZW cell phones. 
The tech said it may be up to 5 business days for the problem to get fixed (but 
hopefully that’s just the standard fix time they give when they don’t know what 
the problem is). In the meantime turning off HD calling fixes the issue.

I’m not sure if widespread means just the County area, State or Nationwide but 
just FYI in case anyone else is running into this.

Thank you,

Nick Paul
ChoiceTEL

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Re: [outages] Verizon Wireless

[Rob Hall via Outages]

The issue seems to have resolved in East TN as of yesterday afternoon.


Thanks!
--
Rob Hall, CCNP R&S, CCP-V, CCA-N
I.T. Manager
@Work Personnel
1040 Tidewater Court
Kingsport, TN 37660
Office: (423)272-7897, x10113
Mobile: (423)312-6003
[cisco-certified-ccnp][CCP-V]



From: Outages  On Behalf Of Chris Cherry via 
Outages
Sent: Wednesday, September 26, 2018 11:08 AM
To: Outages@outages.org
Subject: Re: [outages] Verizon Wireless

Any updates on this?  In Georgia, data appears to be working but zero phone 
calls.

From: Outages 
[mailto:outages-boun...@outages.org<mailto:outages-boun...@outages.org>] On 
Behalf Of Michael Wheeler via Outages
Sent: Tuesday, September 25, 2018 3:23 PM
To: dhassin...@esi-estech.com<mailto:dhassin...@esi-estech.com>
Cc: outages@outages.org<mailto:outages@outages.org>
Subject: Re: [outages] Verizon Wireless

Have there been any updates or further information on this? I'm in Houston and 
my phone works fine, but my wife's is a paperweight. No data, voice, or SMS. 
Swapping her SIM card to my phone yields the same results, so it seems to be 
random as to who is affected.

On Tue, Sep 25, 2018 at 11:58 AM Dean Hassinger via Outages 
mailto:outages@outages.org>> wrote:
Been having problems in Dallas as well from VZW this morning.


<http://www.esi-estech.com/>

Dean Hassinger



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--
Michael J. Wheeler
email: mwhee...@mwheeler.net<mailto:mwhee...@mwheeler.net>


WARNING – FRAUDULENT FUNDING INSTRUCTIONS
Email hacking and fraud are on the rise to fraudulently misdirect funds. Please 
call your escrow officer immediately using contact information found from an 
independent source, such as the sales contract or internet, to verify any 
funding instructions received. We are not responsible for any wires sent by you 
to an incorrect bank account.

CONFIDENTIALITY NOTICE: This e-mail transmission and any materials attached 
hereto are private and confidential and are the property of the sender. The 
information contained herein is privileged and is intended only for the use of 
the individual(s) or entity(ies) named above. If you are not the intended 
recipient, be advised that any unauthorized disclosure, copying, distribution, 
use or the taking of any action in reliance on this transmission is strictly 
prohibited. If you have received this transmission in error, please notify the 
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Re: [outages] Verizon Wireless

[Chris Cherry via Outages]

Any updates on this?  In Georgia, data appears to be working but zero phone
calls.



*From:* Outages [mailto:outages-boun...@outages.org] *On Behalf Of *Michael
Wheeler via Outages
*Sent:* Tuesday, September 25, 2018 3:23 PM
*To:* dhassin...@esi-estech.com
*Cc:* outages@outages.org
*Subject:* Re: [outages] Verizon Wireless



Have there been any updates or further information on this? I'm in Houston
and my phone works fine, but my wife's is a paperweight. No data, voice, or
SMS. Swapping her SIM card to my phone yields the same results, so it seems
to be random as to who is affected.



On Tue, Sep 25, 2018 at 11:58 AM Dean Hassinger via Outages <
outages@outages.org> wrote:

Been having problems in Dallas as well from VZW this morning.




<http://www.esi-estech.com/>

*Dean Hassinger*

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-- 

Michael J. Wheeler
email: mwhee...@mwheeler.net

-- 


**WARNING – FRAUDULENT
FUNDING INSTRUCTIONS**

Email hacking and fraud 
are
on the rise to fraudulently misdirect funds. Please call your escrow 
officer
immediately using contact information found from an independent 
source, such as
the sales contract or internet, to verify any funding 
instructions received. We
are not responsible for any wires sent by you to 
an incorrect bank account.
*CONFIDENTIALITY NOTICE:* This e-mail 
transmission and any materials
attached hereto are private and confidential 
and are the property of the
sender. The information contained herein is 
privileged and is intended only for
the use of the individual(s) or 
entity(ies) named above. If you are not the
intended recipient, be advised 
that any unauthorized disclosure, copying,
distribution, use or the taking 
of any action in reliance on this transmission
is strictly prohibited. If 
you have received this transmission in error, please
notify the sender 
immediately to arrange for its return.

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Re: [outages] Verizon Wireless

[Michael Wheeler via Outages]

Have there been any updates or further information on this? I'm in Houston
and my phone works fine, but my wife's is a paperweight. No data, voice, or
SMS. Swapping her SIM card to my phone yields the same results, so it seems
to be random as to who is affected.

On Tue, Sep 25, 2018 at 11:58 AM Dean Hassinger via Outages <
outages@outages.org> wrote:

> Been having problems in Dallas as well from VZW this morning.
>
>
> 
> Dean Hassinger
>
> 
> ___
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> https://puck.nether.net/mailman/listinfo/outages
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email: mwhee...@mwheeler.net
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Re: [outages] Verizon Wireless

[Dean Hassinger via Outages]

Been having problems in Dallas as well from VZW this morning.



Dean Hassinger


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Re: [outages] Verizon Wireless

[Andrew Herrington via Outages]

Weirdness here in south texas as well (outside of Houston). Calls not going
through and dropping
Andrew Herrington
Senior Infrastructure Engineer I
aherring...@digitalocean.com
--
We're Hiring!  |
@digitalocean  | @andrewthetechie



On Tue, Sep 25, 2018 at 11:37 AM Brian Ladd via Outages 
wrote:

> I've seen some weirdness making calls the last 10-15 minutes in East TN on
> Verizon phones
>
> Brian Ladd
>
>
>
>
>
> On Tue, Sep 25, 2018 at 12:28 PM John Barbieri via Outages <
> outages@outages.org> wrote:
>
>> I saw a report that shows Verizon Wireless users may be having issues in
>> Houston, but I think it is more large scale. The report also says New
>> York, Tampa, and OKC.
>>
>>
>> https://abc13.com/technology/some-verizon-users-across-houston-area-reporting-outage/4335647/
>>
>>
>>
>> I am currently in rural Western Ohio, and cannot make or receive calls.
>> My wife is in Central Alabama, and is getting the same recording. Can't
>> even call *611
>>
>>
>> Surprised I haven't seen chatter about this yet.
>>
>>
>>
>> ___
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Re: [outages] Verizon Wireless

[Brian Ladd via Outages]

I've seen some weirdness making calls the last 10-15 minutes in East TN on
Verizon phones

Brian Ladd





On Tue, Sep 25, 2018 at 12:28 PM John Barbieri via Outages <
outages@outages.org> wrote:

> I saw a report that shows Verizon Wireless users may be having issues in
> Houston, but I think it is more large scale. The report also says New
> York, Tampa, and OKC.
>
>
> https://abc13.com/technology/some-verizon-users-across-houston-area-reporting-outage/4335647/
>
>
>
> I am currently in rural Western Ohio, and cannot make or receive calls.
> My wife is in Central Alabama, and is getting the same recording. Can't
> even call *611
>
>
> Surprised I haven't seen chatter about this yet.
>
>
>
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Re: [outages] Verizon Wireless

[Biddle, Josh via Outages]

I have at least 10 locations down in Virginia across Comcast, Cox, and Verizon 
due to the storms.  Lots of east coast outages happening.  It is supposed to 
last into the weekend.

http://www.downdetector.com/status/comcast-xfinity/map/
http://www.downdetector.com/status/cox-communications/map
http://www.downdetector.com/status/verizon/map


-Original Message-
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Braden McGrath 
via Outages
Sent: Friday, March 2, 2018 6:14 PM
To: outages@outages.org
Subject: Re: [outages] Verizon Wireless

I have a few buildings in PA that are on Comcast services (combo of private and 
public) that were entirely down, and have just partially recovered in the past 
10-15 min. This big ice/snow weather mess has been taking out stuff all over 
the place, both power and lines.

I'd be kind of surprised if VZW is 100% Comcast for backhaul there though, 
given that at least parts of PA have Verizon (wired) as the LEC (I would think 
that VZW would try to ride VZ's own fiber whenever possible).

If only the US had a more diverse selection of connectivity providers across 
all areas of the country... :(

Thank you,
Braden McGrath
Sr. IT Systems Engineer
Saber Healthcare Group


-Original Message-
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Matt Hoppes via 
Outages
Sent: Friday, March 2, 2018 5:51 PM
To: outages@outages.org
Subject: [outages] Verizon Wireless

Verizon Wireless appears to be completely down in Pennsylvania.




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Re: [outages] Verizon Wireless

[Braden McGrath via Outages]

I have a few buildings in PA that are on Comcast services (combo of private and 
public) that were entirely down, and have just partially recovered in the past 
10-15 min. This big ice/snow weather mess has been taking out stuff all over 
the place, both power and lines.

I'd be kind of surprised if VZW is 100% Comcast for backhaul there though, 
given that at least parts of PA have Verizon (wired) as the LEC (I would think 
that VZW would try to ride VZ's own fiber whenever possible).

If only the US had a more diverse selection of connectivity providers across 
all areas of the country... :(

Thank you,
Braden McGrath
Sr. IT Systems Engineer
Saber Healthcare Group


-Original Message-
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Matt Hoppes via 
Outages
Sent: Friday, March 2, 2018 5:51 PM
To: outages@outages.org
Subject: [outages] Verizon Wireless

Verizon Wireless appears to be completely down in Pennsylvania.




NOTICE: This email may contain PRIVILEGED and CONFIDENTIAL information and is 
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Re: [outages] Verizon Wireless

[Tim Glen via Outages]

I’m in Bucks Co and my VZW is still working.

Tim

Sent from my iPhone

> On Mar 2, 2018, at 5:52 PM, Matt Hoppes via Outages  
> wrote:
> 
> Verizon Wireless appears to be completely down in Pennsylvania. 
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Re: [outages] Verizon Wireless Calls to NY/CT/NJ fail [RETRACTION]

[Peter Beckman via Outages]

RETRACTION: this is not actually an outage.

TL;DR: A Verizon Rep lied to me that my issue was due to a non-existent
outage, and my issue was I was dialing an International number rather than
a US number due to an iOS 10 bug.

DETAILS:

The issue was caused by a bug with the new iOS 10. I have a colleague who is
living in Austria, and I have three phone numbers associated with their contact
entry.  Two are US-based, one is Austria-based.

Before I updated iOS, my Favorites entry was set to call this colleague at
their US number, which forwards behind the scenes to Austria, so I don't
need to have International calling on my mobile.

However, it looks like iOS reverted the favorite entry to the Austria
number, which is why I got that error message. And now trying to get it to set
the correct phone number again in iOS, I am unable to -- it defaults to the
Austria number, thus my belief that this is a bug in iOS.

When I dialed the NJ number manually, the number I BELIEVED I was dialing,
the call went through without issue.

SO the issue was a bug in iOS which mistakenly led me to believe I was
calling a US number, but was calling Austria number instead.

MY MISTAKE!!

Though I blame Apple partially. And another red herring: I lost the ability
to connect to Verizon towers yesterday until I updated to iOS 10.0.2. I
thought that this issue might be related to that. Nope.

MY LARGER ISSUE -- Why was I lied to by a Verizon Wireless Representative???

I spoke to Customer Service Agent Megan, said she had worked there for 7 
years.

I dialed *611 at 10:41am EDT, call lasted 11 minutes. Asked for "Customer
Service" and then "Network issues" and was routed to Megan.

She stated that customers in NY, NJ and CT (and possibly others) were being
affected by a network upgrade (LTE Enhanced-related) that started at 
9pm on
Monday and they were not able to call out, and customers in those areas
were being advised to reboot their phones to see if they would connect 
to a
different tower.

She then stated that calls TO those areas might result in the specific
message that I was hearing, that stated:

Welcome to Verizon Wireless. Long Distance or International Dialing is
not included with your service. To inquire about Long Distance or
International Dialing, hang up and dial *611 from your wireless phone.
Announcement 7 Location 117137

I'm still getting that message. And now I know why, and it sure isn't
the reason she stated.

I hope Verizon can figure out why I was lied to by their representative.

Beckman

On Tue, 27 Sep 2016, Peter Beckman wrote:


Verizon Wireless: I called a phone in NJ this morning, got a strange message:

   "Welcome to Verizon Wireless. Long Distance or International Dialing is
not included with your service. To inquire about Long Distance or
International Dialing, hang up and dial *611 from your wireless phone.
Announcement 7 Location 117137"

I called Verizon Wireless support and they are saying that due to some
upgrades relating to LTE Advanced/Enhanced, since 9pm last night customers
in those areas may not be able to make calls, and calls on Verizon Wireless
TO these areas will get this misleading message.

I was able to make calls to other non-local numbers without issue.

Has anyone heard more about this? Can't find much on the web about it.

The outage map shows a lot of complaints in and through the east coast
corridor between DC and NYC, even toward Boston.

   http://downdetector.com/status/verizon/map/

Beckman
---
Peter Beckman  Internet Guy
beck...@angryox.com http://www.angryox.com/
---



---
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beck...@angryox.com http://www.angryox.com/
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Re: [outages] Verizon Wireless

[Izzy Goldstein - TeleGo via Outages]

​supposedly all Verizon had to do was restart their switch and that solved
the problem

​

On Tue, Aug 18, 2015 at 1:54 PM, Elijah Savage 
wrote:

> I have seen this a couple of times in the Ohio area over the past couple
> of days as well. I thought it was related to an increase of traffic on
> their network for some reason.
>
> - Original Message -
> From: "Izzy Goldstein - TeleGo via Outages" 
> To: outages@outages.org
> Sent: Tuesday, August 18, 2015 12:38:54 PM
> Subject: [outages] Verizon Wireless
>
> Seems that verizon wireless is having a issue with Terminating phone calls
> their SS7 link is having an issue and its playing an audio recording "all
> circuits are busy..."
>
> NYC Metro Area
>
> --
> ​
>
>
> Izzy Goldstein
>
> Main:   (212) 477.1000
> Fax: (212) 477.8900
>
> igoldst...@telego.com
>
> Website  |  LinkedIn  |  Blog  |
>
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-- 
​


Izzy Goldstein

Main:   (212) 477.1000
Fax: (212) 477.8900

igoldst...@telego.com

Website  | LinkedIn
 | Blog
 |


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Re: [outages] Verizon Wireless

[Elijah Savage via Outages]

I have seen this a couple of times in the Ohio area over the past couple of 
days as well. I thought it was related to an increase of traffic on their 
network for some reason.

- Original Message -
From: "Izzy Goldstein - TeleGo via Outages" 
To: outages@outages.org
Sent: Tuesday, August 18, 2015 12:38:54 PM
Subject: [outages] Verizon Wireless

Seems that verizon wireless is having a issue with Terminating phone calls 
their SS7 link is having an issue and its playing an audio recording "all 
circuits are busy..." 

NYC Metro Area 

-- 
​ 


Izzy Goldstein 

Main:   (212) 477.1000 
Fax:     (212) 477.8900 

igoldst...@telego.com 

Website  |  LinkedIn  |  Blog  | 

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Re: [outages] Verizon Wireless issues in Colorado?

[Lucky 225 via Outages]

Just test called a Denver Verizon number over L3 and it went through fine..

On Thu, Aug 6, 2015 at 3:29 PM, Jayson Baker via Outages <
outages@outages.org> wrote:

> Anyone else seeing a high number of call failures (cause 34) to the
> Verizon Wireless Network?  This is via both Centurylink and Level(3)
> interconnects.
>
>
>
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