Re: [qubes-users] Big problem?

[cooloutac]

On Wednesday, April 19, 2017 at 12:11:16 AM UTC-4, Nick Geary wrote:
> Have any of you ever had to call Microsoft Support? Good luck with that. In 
> any case they're not in the business of assisting people in Windows 
> Installation (without a paid support package.)
> 
> 
> 
> On Tue, Apr 18, 2017 at 7:10 PM, cooloutac  wrote:
> On Tuesday, April 18, 2017 at 3:34:21 PM UTC-4, rubb...@gmail.com wrote:
> 
> > So I need to plug in the USB and press f9 when my pc starts up. Then I can 
> > choose to boot the USB? Send me a private messagge to talk further.
> 
> 
> 
> yes,  but call Microsoft if you want windows back.  I might be going back to 
> windows soon too lmao...
> 
> 
> 
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and no you don't have to pay them anything.  its free. I never needed a paid 
support.

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Re: [qubes-users] Big problem?

[cooloutac]

On Wednesday, April 19, 2017 at 12:26:01 AM UTC-4, cooloutac wrote:
> On Wednesday, April 19, 2017 at 12:11:16 AM UTC-4, Nick Geary wrote:
> > Have any of you ever had to call Microsoft Support? Good luck with that. In 
> > any case they're not in the business of assisting people in Windows 
> > Installation (without a paid support package.)
> > 
> > 
> > 
> > On Tue, Apr 18, 2017 at 7:10 PM, cooloutac  wrote:
> > On Tuesday, April 18, 2017 at 3:34:21 PM UTC-4, rubb...@gmail.com wrote:
> > 
> > > So I need to plug in the USB and press f9 when my pc starts up. Then I 
> > > can choose to boot the USB? Send me a private messagge to talk further.
> > 
> > 
> > 
> > yes,  but call Microsoft if you want windows back.  I might be going back 
> > to windows soon too lmao...
> > 
> > 
> > 
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> 
> I use to have to call them every time I installed windows xp, would give them 
> my name and address,  and they gave me a key. and it was that fast.  every 
> single time.  did that for years till I didn't need to call them anymore.  
> Most people never try.
> 
> Nowadays I still contact them. why not?  These are the days of live chat its 
> so easy and they free.  I'm banned from both of their forums, banned from 
> their irc chatroom. But when they Want to take over my pc? sure go ahead... 
> lol. THey use go to assist I believe.  Its easy and helpful man.  try it one 
> day.  They are not FOSS,  they get paid money and are monitored and 
> constantly evaluated. They even have to take abuse if you're into that.
> 
> I always do surveys too i'm like the prime candidate for a phishing attack 
> hahaha.

I use to call them quarterly dude.  It was always no questions asked. tks for 
the key.

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Re: [qubes-users] Big problem?

[cooloutac]

On Wednesday, April 19, 2017 at 12:11:16 AM UTC-4, Nick Geary wrote:
> Have any of you ever had to call Microsoft Support? Good luck with that. In 
> any case they're not in the business of assisting people in Windows 
> Installation (without a paid support package.)
> 
> 
> 
> On Tue, Apr 18, 2017 at 7:10 PM, cooloutac  wrote:
> On Tuesday, April 18, 2017 at 3:34:21 PM UTC-4, rubb...@gmail.com wrote:
> 
> > So I need to plug in the USB and press f9 when my pc starts up. Then I can 
> > choose to boot the USB? Send me a private messagge to talk further.
> 
> 
> 
> yes,  but call Microsoft if you want windows back.  I might be going back to 
> windows soon too lmao...
> 
> 
> 
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I use to have to call them every time I installed windows xp, would give them 
my name and address,  and they gave me a key. and it was that fast.  every 
single time.  did that for years till I didn't need to call them anymore.  Most 
people never try.

Nowadays I still contact them. why not?  These are the days of live chat its so 
easy and they free.  I'm banned from both of their forums, banned from their 
irc chatroom. But when they Want to take over my pc? sure go ahead... lol. THey 
use go to assist I believe.  Its easy and helpful man.  try it one day.  They 
are not FOSS,  they get paid money and are monitored and constantly evaluated. 
They even have to take abuse if you're into that.

I always do surveys too i'm like the prime candidate for a phishing attack 
hahaha.

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Re: [qubes-users] Big problem?

[Nick Geary]

Have any of you ever had to call Microsoft Support? Good luck with that. In
any case they're not in the business of assisting people in Windows
Installation (without a paid support package.)

On Tue, Apr 18, 2017 at 7:10 PM, cooloutac  wrote:

> On Tuesday, April 18, 2017 at 3:34:21 PM UTC-4, rubb...@gmail.com wrote:
> > So I need to plug in the USB and press f9 when my pc starts up. Then I
> can choose to boot the USB? Send me a private messagge to talk further.
>
> yes,  but call Microsoft if you want windows back.  I might be going back
> to windows soon too lmao...
>
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Re: [qubes-users] Big problem?

[cooloutac]

On Tuesday, April 18, 2017 at 3:34:21 PM UTC-4, rubb...@gmail.com wrote:
> So I need to plug in the USB and press f9 when my pc starts up. Then I can 
> choose to boot the USB? Send me a private messagge to talk further.

yes,  but call Microsoft if you want windows back.  I might be going back to 
windows soon too lmao...

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Re: [qubes-users] Big problem?

[rubboe928]

So I need to plug in the USB and press f9 when my pc starts up. Then I can 
choose to boot the USB? Send me a private messagge to talk further.

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Re: [qubes-users] Big problem?

[Nick Geary]

Qubes requires quite a bit of work and managing of Linux packages to get 
running as you would like it. I suggest using a second computer initially that 
you can use to get familiar with it.

I have the same issue with booting into BIOS with an SSD. It boots too fast and 
I miss the prompt half the time.

When you get to the Boot prompt (likely f9) select boot from USB. You'll have 
option as to where to boot from.

You need to have a bootable USB drive on the USB. You can find the directions 
online.

If you have any other issues just shoot me an email directly. I'll walk you 
through any issues. My email is in the list.

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Re: [qubes-users] Big problem?

[rubboe928]

My pc is a HP 15-BA072NB AMD A10-9600
I hope someone else can tell me (if it's possible) how i can get windows back 
via the BIOS I can access.

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Re: [qubes-users] Big problem?

[cooloutac]

On Tuesday, April 18, 2017 at 12:32:56 PM UTC-4, rubb...@gmail.com wrote:
> My laptop is a HP Notebook. But what else do I have to do boot again from 
> that USB and reinstall qubes? I guess i don't get the option by just plugging 
> in the USB?

hp notebook isn't enough info.  what is the exact model number?

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Re: [qubes-users] Big problem?

[rubboe928]

And when I set my BIOS back to defaults would that do something usefull?

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Re: [qubes-users] Big problem?

[rubboe928]

My laptop is a HP Notebook. But what else do I have to do boot again from that 
USB and reinstall qubes? I guess i don't get the option by just plugging in the 
USB?

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Re: [qubes-users] Big problem?

[cooloutac]

On Tuesday, April 18, 2017 at 10:33:15 AM UTC-4, rubb...@gmail.com wrote:
> Yes it has SSD. I was able to get into the bios by smashinf very fast my f10 
> key. What do I have to do once i'm in there? I am not able anymore to get 
> windows back right? I had to delete it by the installation of Qubes.

you can call microsoft to get windows back.

Why is it not possible to boot the usb stick again.  What did you do the first 
time that you can't do now?  USB sticks just don't boot themselves by default 
usually,  but if it did the first time it should still now.

In your bios options look for the boot order section, you also might have to 
enable booting from external disk option.


What is the model of your pc?

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Re: [qubes-users] Big problem?

[rubboe928]

Yes it has SSD. I was able to get into the bios by smashinf very fast my f10 
key. What do I have to do once i'm in there? I am not able anymore to get 
windows back right? I had to delete it by the installation of Qubes.

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Re: [qubes-users] Big problem?

[rubboe928]

Doing something wrong?

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Re: [qubes-users] Big problem?

[rubboe928]

Yes I burned it onto a USB stick. But it is not possible by plugging the USB 
stick again in, or am I do

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Re: [qubes-users] Big problem?

[cooloutac]

On Monday, April 17, 2017 at 3:39:15 AM UTC-4, rubb...@gmail.com wrote:
> I guess my pc is gone...

rubb you still haven't fully explained how you got Qubes on your machine in the 
first place.

I mean did you burn a Qubes iso to a usb stick and then boot it on your 
computer to install qubes?  IF so why can't you just boot the same usb stick 
and install Qubes again?

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Re: [qubes-users] Big problem?

[rubboe928]

I guess my pc is gone...

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Re: [qubes-users] Big problem?

[rubboe928]

It just do not accept the password... but there is probably no way to get to 
windows back? I'm do stupid

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Re: [qubes-users] Big problem?

[cooloutac]

On Saturday, April 15, 2017 at 12:10:12 PM UTC-4, rubb...@gmail.com wrote:
> Okey, I will try to do it how you explain to me. So I need to get first a USB 
> with windows on it, that i can download online? But when I insert the USB 
> there wont popup a window or something how can I go back to windows from that 
> USB? If you can give me a detailed guide on how to do it I might be able to 
> do it.
> 
> Sorry for my lack of knowledge, I really appreciate your help!

how did you boot the Qubes USB?   Just do the same thing and this time make a 
diff password.  But maybe yes if you have no computer experience windows might 
be easier for you.  Maybe call up Microsoft help line.

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Re: [qubes-users] Big problem?

[rubboe928]

Okey, I will try to do it how you explain to me. So I need to get first a USB 
with windows on it, that i can download online? But when I insert the USB there 
wont popup a window or something how can I go back to windows from that USB? If 
you can give me a detailed guide on how to do it I might be able to do it.

Sorry for my lack of knowledge, I really appreciate your help!

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Re: [qubes-users] Big problem?

[Unman]

On Sat, Apr 15, 2017 at 12:06:34AM -0700, rubboe...@gmail.com wrote:
> I think I can't get the passwors right... But what do you mean with that 
> there would be no other alternative to reinstall? Can I do it from the disk 
> password screen, could you explain me how to do that. Or is it just better to 
> go a computer specialist and that he could solve the problem for me?
> 

>From what you've said you deletd Windows and installed Qubes encrypted.
You now cant decrypt the disk.
So you have no alternative but to reinstall something - whether Qubes or
Windows, or something else, becuase that disk may as well be blank.
If you cant get the password right there is no way round this.

A computer specialist wont do anything different. He wont be able to
"recover" Windows, and he wont be able to break the encryption.
I'd save your money.

Since you were able to install from a USB this sugegsts you will be able
to reinstall "something" from a USB drive.

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Re: [qubes-users] Big problem?

[rubboe928]

I think I can't get the passwors right... But what do you mean with that there 
would be no other alternative to reinstall? Can I do it from the disk password 
screen, could you explain me how to do that. Or is it just better to go a 
computer specialist and that he could solve the problem for me?

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Re: [qubes-users] Big problem?

[Unman]

On Fri, Apr 14, 2017 at 09:28:03AM -0700, rubboe...@gmail.com wrote:
> First of all I really want to say I appreciate you help. Here are some more 
> details you asked for. I was not able to log in with the qwerty settings( the 
> only letter that could be different was the 'z' that would be a 'w' on my 
> keyboard). My linux knowledge is not so big, sorry for that. When I first 
> installed Qubes i choose the basic 'Install Qubes' option and not 'Test & 
> Media' stuff if i remeber that correctly. I filled in all the requider 
> information and went further. Then it asked me to delete Windows,... to make 
> more place free for Qubes. Then it started the installation. After a while 
> the 'Disk password' came up and that's where i'm stuck right now. If I want 
> windows back Ill guess i have to do it via a USB stick because i deleted 
> Windows to create more space for Qubes?
> 
> 
> I've first tried to get into my BIOS when my pc starts up. Pressed del, f10 
> and f11 at the beginning but I did not managed to get into my BIOS...
> 
> When my pc started up the first thing on my screen I see is the Grub boot 
> menu with:
> -Qubes, with Xen hypervisor
> -Advanced options for Qubes(with Xen hypervisor)
> I can also enter 'e' to edit and press 'c' for a command line.
> 
> I hope you can help me further.
> 

On one of my desktops, the boot screen is so fast that I don't see it.
I have to just keep hammering away at the Del key to beat grub. You may
be in that position.

>From what you've said, if you genuinely cant get the password right then
you have no alternative but to reinstall. You should think of what you
have as a blank disk.
Probably not what you want to hear.
I would definitely exhaust all the possibilities on the encryption
password before giving up though. (One possibility I have sometime seen
is that extra characters get inserted during the boot - if you press
LeftArrow you can get to text prompt, and you may see that some
characters have been filled at the prompt - backspace to delete these
and then try your qwerty version of your password.)

I assume that when you installed Qubes you were able to boot from USB,
which suggests that your GRUB is set up to boot from USB in priority to
HD. So I would try that. If that doesn't work then try booting with the
HD removed, and then hot plugging it back again.

Good luck

unman

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Re: [qubes-users] Big problem?

[rubboe928]

First of all I really want to say I appreciate you help. Here are some more 
details you asked for. I was not able to log in with the qwerty settings( the 
only letter that could be different was the 'z' that would be a 'w' on my 
keyboard). My linux knowledge is not so big, sorry for that. When I first 
installed Qubes i choose the basic 'Install Qubes' option and not 'Test & 
Media' stuff if i remeber that correctly. I filled in all the requider 
information and went further. Then it asked me to delete Windows,... to make 
more place free for Qubes. Then it started the installation. After a while the 
'Disk password' came up and that's where i'm stuck right now. If I want windows 
back Ill guess i have to do it via a USB stick because i deleted Windows to 
create more space for Qubes?


I've first tried to get into my BIOS when my pc starts up. Pressed del, f10 and 
f11 at the beginning but I did not managed to get into my BIOS...

When my pc started up the first thing on my screen I see is the Grub boot menu 
with:
-Qubes, with Xen hypervisor
-Advanced options for Qubes(with Xen hypervisor)
I can also enter 'e' to edit and press 'c' for a command line.

I hope you can help me further.

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Re: [qubes-users] Big problem?

[Unman]

On Thu, Apr 13, 2017 at 11:55:26PM -0700, rubboe...@gmail.com wrote:
> But how can I reinstall it if the onlt thing I can do/see is to eneter my 
> disk password? Could you explain to me how you did that?
> 

You haven't given any detail on how you installed Qubes, what options
you selected, or whether you had read the documentation.
Nor have you said if you've been able to translate your password into
input on qwerty key settings.

If you installed Qubes alongside the Windows, then you should be able to
boot to Qubes, edit the grub config and end up with a dual boot set-up.

If you simply replaced the Windows installation, then you will have to
reinstall it, if you insist on Windows.
If you took a backup, then you have no problem. 
If your PC came with Windows preinstalled, then it is likely that there
is a rescue partition you can use to reinstall Windows - you can often
activate this by hitting a key combination during boot - check your
documentation.
If you deleted this or can no longer activate it, then you will have
to reinstall from some other media - you may be able to boot from DVD
or USB, but you will need a Windows install image: you may , or may not,
have one of these. If your PC was oem licensed, then almost certainly
not, so you will have to acquire one.

In general, you should be able to pre-empt the boot and get to your BIOS
by mashing keys as the computer boots. It varies, but often smashing DEL
repeatedly, or F11, as the PC starts up, may get you to some interrupt,
and with luck you should be able to select a boot medium.

I don't know what level of Linux knowledge you have, but you could try
booting from a liveUSB distro and inspecting the disk to see what
partitions you have there.

Give us more information on what you did, and what you know, and we may
be able to help.

As to the suggestion that Windows would be "safer" than Qubes, that's a
completely different discussion, best left to another time. Lets focus
on getting you working again.

unman

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Re: [qubes-users] Big problem?

[rubboe928]

But how can I reinstall it if the onlt thing I can do/see is to eneter my disk 
password? Could you explain to me how you did that?

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Re: [qubes-users] Big problem?

[cooloutac]

I've done that before man, it can happen to anybody.  Just reinstall qubes from 
the usb stick again and do the password over, 
 this time one that will work for both keyboard if possible.  Or one you can 
remember how to type on both.

I also have a similar issue on raspberry pi where no matter what I do when I 
reboot ro plug in my kb it goes to uk layout and some keys are diff so in the 
passwords so I have to use one that works for both.  

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Re: [qubes-users] Big problem?

[rubboe928]

I know I could solve it that way but the only thing on my pc I can do right now 
is to try the 'disk password'. I think there is no way that I can get into my 
bios from that only screen I can see.

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Re: [qubes-users] Big problem?

[rubboe928]

I will try with qwerty keyboard. But there is no possibilitie to undo the qubes 
installation and get everything back to my windows? Because I think it's safer 
for me to use windows instead of Qubes

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Re: [qubes-users] Big problem?

[Sae]

Yes,

When you have to input the decryption key, a lot, if not all of your
Operating system isn't loaded yet, so it didn't apply your custom
keyboard layout settings yet.


On 13/04/2017 09:56, rubboe...@gmail.com wrote:
> During the installation I choose azerty, is it possible that it is now qwerty?
>

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Re: [qubes-users] Big problem?

[rubboe928]

During the installation I choose azerty, is it possible that it is now qwerty?

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Re: [qubes-users] Big problem?

[Zrubi]

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA256

On 04/13/2017 09:15 AM, rubboe...@gmail.com wrote:
> Hi,
> 
> I'm new to Qubes and yesterday i've installed qubes, everything
> went fine. When qubes was almost done it asked me for my disk
> password. So I thought that that would be the passphrase, i entered
> the passphrase but it was wrong. I litteraly tried evey possible
> answer. Is there a possibbilitie to delete qubes or something
> because i'm completely stuck. I can't do something else with my
> pc I hope someone could help, because this is just a new pc and
> this is already a big problem...
> 

It can be a keyboard layout problem, if you not using the default US

- -- 
Zrubi
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