[RBW] Re: Custom frames sold out

2018-03-07 Thread Michael, SF/CA
Correction - there is a link to the deposit page in the new 2018 copy for 
every made to order frame page. Customs still prompt you to contact the 
crew.

On Wednesday, March 7, 2018 at 4:40:33 PM UTC-8, Michael, SF/CA wrote:
>
> I noticed the lead time-related copy for each frame has been updated for 
> 2018. Lead time estimates on the stouter made-to-order frames (Hunq, 
> Atlantis) have improved to 4-6 months, while it appears they've 
> deliberately withheld estimates for the lighter frames (AHH, Roadeo). Could 
> be the true temper thing. Frame deposit page still live and updated to 
> reflect 2018 pricing, but accessible only via search (
> https://www.rivbike.com/search?q=deposit). I get the impression one 
> should be able to kick off a custom frame no problem, you just have to pick 
> up the phone.
>
> On Monday, February 26, 2018 at 5:32:01 PM UTC-8, Chris Birkenmaier wrote:
>>
>> Been visiting the Riv website often with the recent shopping initiative 
>> and noticed that custom frames are listed as sold out. Saw this a few days 
>> back so it’s not new. Any reason why a custom could not be ordered via the 
>> site or am I missing something?  As an aside I wasn’t looking to order a 
>> custom - simply noticed it
>
>

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[RBW] Re: Custom frames sold out

2018-03-07 Thread Belopsky
When was this? I placed my Gunnar Crosshairs order in September and it took 
at least 10 weeks.

On Tuesday, February 27, 2018 at 5:55:10 PM UTC-5, Eric wrote:
>
> A 9-month wait time for a stock frame might dissuade potential customers. 
>
> Last time I talked with my Waterford dealer (I was looking at the T-14) 
> and I was told it was like 2 month turn around.
>

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[RBW] Re: Custom frames sold out

2018-03-07 Thread Michael, SF/CA
I noticed the lead time-related copy for each frame has been updated for 
2018. Lead time estimates on the stouter made-to-order frames (Hunq, 
Atlantis) have improved to 4-6 months, while it appears they've 
deliberately withheld estimates for the lighter frames (AHH, Roadeo). Could 
be the true temper thing. Frame deposit page still live and updated to 
reflect 2018 pricing, but accessible only via search 
(https://www.rivbike.com/search?q=deposit). I get the impression one should 
be able to kick off a custom frame no problem, you just have to pick up the 
phone.

On Monday, February 26, 2018 at 5:32:01 PM UTC-8, Chris Birkenmaier wrote:
>
> Been visiting the Riv website often with the recent shopping initiative 
> and noticed that custom frames are listed as sold out. Saw this a few days 
> back so it’s not new. Any reason why a custom could not be ordered via the 
> site or am I missing something?  As an aside I wasn’t looking to order a 
> custom - simply noticed it

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Eric
A 9-month wait time for a stock frame might dissuade potential customers. 

Last time I talked with my Waterford dealer (I was looking at the T-14) and 
I was told it was like 2 month turn around.

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Joe Bernard
"Out of stock" takes away the ability to click and enter payment on a 
made-to-order frame. The message I get from this is that Riv is not taking 
deposits on customs, nor full payment on Hunqapillars. 

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Michael, SF/CA
I actually found it odd that the frames appeared to be "In Stock" since I 
knew the made-to-order frames weren't actually sitting in Walnut Creek. 
With the change in optics, I would now hope that the 63 Roadeo is on a hook 
in their warehouse, and if I were to put the comically-large-for-me frame 
in my cart and pay up, I could then hop on BART and pick it up much sooner 
than many months later. I do agree that some copy change would make things 
crystal clear, but at least this way nobody has the affordance to pull the 
trigger on a frame they (somehow) don't realize is 9 months out.

FWIW, Rivendell took my deposit on a Waterford canti-Hilsen on Jan 31. 
Expected turnaround on the Hilsen holds at 6-9 months, OK by me as I have a 
continuous stream of life stuff to distract me in the next few months. 

On Monday, February 26, 2018 at 5:32:01 PM UTC-8, Chris Birkenmaier wrote:
>
> Been visiting the Riv website often with the recent shopping initiative 
> and noticed that custom frames are listed as sold out. Saw this a few days 
> back so it’s not new. Any reason why a custom could not be ordered via the 
> site or am I missing something?  As an aside I wasn’t looking to order a 
> custom - simply noticed it

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Jonathan D.
I suspect as I think Bill alludes to, that Rivendell is in a unique position 
because of the number of employees and diverse
product selection compared to a complaint like BMC.  Maintaining payroll for 13 
employees must strain cash flow whereas some of the competitors don’t have that 
pressure. 

I assume the custom frames would be low risk in terms of cash flow however 
since customers provide the upfront deposit. 

I am hoping to hear an update soon on the Hail Mary. 

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Bill Lindsay
There is no question that building bikes in batches brings the price down 
and ties up cash in inventory.  The easy thing to do in theory that is hard 
in practice, is to have a good solid number that represents your absolute 
max possible inventory in dollars.  For the sake of argument, let's say 
that number is 1 million dollars.  Any small business that thinks their MAX 
inventory might be $1M, needs to keep enough cash on-hand such that their 
Current Inventory + Current Cash >= $1M.  That way, no matter what you need 
to buy, no matter what bills need to be paid, you'll have the cash on hand 
to do it.  This means you have to have a good ceiling number, you have to 
have the disciplne to gather and maintain that right amount of cash on 
hand, and you have to have the discipline to never violate your ceiling 
number.  The bigger the business, the harder that is.  A tiny operation 
like Black Mountain Cycles does a good job of that.  Mike brings in a batch 
of frames when he needs them, and always has the cash on hand to pay for 
them.  He's got a good number, and good discipline, and never scrambles, 
but he also only has two models of frame.  OK 2.5 models, but soon to be 
4.5 models.  More importantly, he has one employee, himself. 

Bill Lindsay
El Cerrito, CA



On Tuesday, February 27, 2018 at 10:33:05 AM UTC-8, Eric wrote:
>
> I was surprised to hear about the long wait time w/ Waterford. 
>
> I do recall Box Dog Bikes had a successful partnership with Winter 
> Bicycles to do batches of the Pelican.
>
> Would some sort of arrangement with other builders be beneficial for Riv? 
>

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Joe Bernard
My sense - just a sense, I have no inside info - is Riv kinda over the whole 
custom-and-Waterford thing, and would rather design, order and sell the 
lower-cost Taiwan bikes. 

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Eric
I was surprised to hear about the long wait time w/ Waterford. 

I do recall Box Dog Bikes had a successful partnership with Winter Bicycles 
to do batches of the Pelican.

Would some sort of arrangement with other builders be beneficial for Riv? 

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[RBW] Re: Custom frames sold out

2018-02-27 Thread Leslie
The Roadeo only has a 63 in stock, it looks like;  otherwise, the rest of 
the Roadeo sizes, the Atlantis, A Homer Hilsen, and the Hunqapillar are all 
shown w/ 5 or 6 to a 9-month wait time.  I'd not thought about the True 
Temper side of things, since the Silver tubing should be coming into play, 
but, that may be part of the holdup...   they may be considering seeing if 
Toyo might come back into sourcing, or maybe getting Mark Nobilette to 
build them as needed, though that'd be competing against their customs, 
too.   I don't know any of that, no insider info, just hypothesizing out 
loud...  


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[RBW] Re: Custom frames sold out

2018-02-27 Thread Belopsky
This is possible. TrueTemper is long gone IMO. I don't think my Gunnar 
crosshairs has a single tube of TrueTemper

On Tuesday, February 27, 2018 at 1:09:49 AM UTC-5, Drw wrote:
>
> I feel like they said they weren’t doing Waterford made to order bikes for 
> a while due to true temper discontinuing their bike tubing and long wait 
> times at Waterford. I could be wrong. 

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[RBW] Re: Custom frames sold out

2018-02-26 Thread Drw
I feel like they said they weren’t doing Waterford made to order bikes for a 
while due to true temper discontinuing their bike tubing and long wait times at 
Waterford. I could be wrong. 

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[RBW] Re: Custom frames sold out

2018-02-26 Thread dougP
Maybe better than "Sold Out" would be "Contact Us".

dougP

On Monday, February 26, 2018 at 5:32:01 PM UTC-8, Chris Birkenmaier wrote:
>
> Been visiting the Riv website often with the recent shopping initiative 
> and noticed that custom frames are listed as sold out. Saw this a few days 
> back so it’s not new. Any reason why a custom could not be ordered via the 
> site or am I missing something?  As an aside I wasn’t looking to order a 
> custom - simply noticed it

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[RBW] Re: Custom frames sold out

2018-02-26 Thread Joe Bernard
The Hunqapillar is listed as sold out, too. Yes, this is odd. 

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[RBW] Re: Custom frames sold out

2018-02-26 Thread Chris Birkenmaier
I would think a comment to call Riv directly might work better than a "sold 
out" notation.  Custom builders that I have seen often have a place to put 
in a deposit online and then a follow up with the builder for specific 
specs.  Just struck me as odd but perhaps it is not.

On Monday, February 26, 2018 at 8:54:11 PM UTC-5, David B wrote:
>
> I'd imagine Riv would like to have a conversation with the intended buyer 
> to make sure his/her ideas are compatible with Riv before money is put down.
>
> On Monday, February 26, 2018 at 7:32:01 PM UTC-6, Chris Birkenmaier wrote:
>>
>> Been visiting the Riv website often with the recent shopping initiative 
>> and noticed that custom frames are listed as sold out. Saw this a few days 
>> back so it’s not new. Any reason why a custom could not be ordered via the 
>> site or am I missing something?  As an aside I wasn’t looking to order a 
>> custom - simply noticed it
>
>

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[RBW] Re: Custom frames sold out

2018-02-26 Thread David B
I'd imagine Riv would like to have a conversation with the intended buyer 
to make sure his/her ideas are compatible with Riv before money is put down.

On Monday, February 26, 2018 at 7:32:01 PM UTC-6, Chris Birkenmaier wrote:
>
> Been visiting the Riv website often with the recent shopping initiative 
> and noticed that custom frames are listed as sold out. Saw this a few days 
> back so it’s not new. Any reason why a custom could not be ordered via the 
> site or am I missing something?  As an aside I wasn’t looking to order a 
> custom - simply noticed it

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