Re: [RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Ray Walters via RE-wrenches
Those voltage and frequency variations are way out.  No need for THD readings.  You can't reliably run a household with that much variation, it will start letting the magic smoke out of many of the appliances.  I'm not sure about a bad relay, I don't see how that would cause that variation. 

Re: [RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Chris Sparadeo via RE-wrenches
Ray, I don’t have too much time into troubleshooting, but I have confirmed that inverter AC output readings on the RC are suggesting steady voltage and frequency but my meter readings are showing voltage from 108-135VAC per leg and 60-95 Hz with or without loads. It sounds like a bad AC relay,

Re: [RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Bradley Bassett via RE-wrenches
Just so you know, AEE Solar still has a bunch of Magnum panels and controls, no inverters, no support though. At least until they find someone to take it all. Keep an eye out for other close out stuff too. But, yes they are still going and working on getting better. Brad Bassett Retired--- 1985

Re: [RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Dana Orzel via RE-wrenches
MMPs – Many Missing Parts? Dana Orzel - E - d...@solarwork.com - C - 208.721.7003 From: RE-wrenches On Behalf Of Rich Nicol via RE-wrenches Sent: Wednesday, May 31, 2023 1:28 PM To: 'RE-wrenches' Cc: r...@solartechvt.com Subject: Re: [RE-wrenches] Tech Support Issues with Sensata

Re: [RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Rich Nicol via RE-wrenches
Magnum has been difficult that last 3 years – we currently multiple inverters that are down needing boards for repair that can’t be obtained. It appears stock of new inverters is just starting to trickle back into suppliers so we hope to see parts soon. It seemed Magnum quality took also took

Re: [RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Ray Walters via RE-wrenches
What were the issues?  I've not seen a Magnum have power quality troubles, but they are not the "grid" either.  My experience is that they are similar or a bit better than Outback, but certainly have measurable THD in the 4 to 5% range.  Its almost always finicky loads, and the inverter has

[RE-wrenches] Tech Support Issues with Sensata

2023-05-31 Thread Chris Sparadeo via RE-wrenches
Hi all, I have a client with a Magnum MS 4024- PAE inverter. There are some serious issues with power output quality and according to the client, another installer had started the RMA process while the inverter was still under warranty, however Sensata has not been responsive and has lost track