Error -517?
Anyone ever seen this one before? Can't access volume Backup Folder for Text Files on FMP_SERVER, error -517 (backup client is busy) 9/14/2000 1:03:55 AM: Execution incomplete We are backing up a Macintosh client to an NT machine in the middle of the night. None of the files we're backing up are open and no users are on the server. It's a FileMaker Pro server with FMP Server 3 up and running but we're not backing up the database files with Retrospect, just the text files we downloaded from our mainframe the previous morning. This error code is not listed on the Dantz web site. Anybody have more details on this error? Thanks in advance, Cory -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Error I've Never Seen Before
Can't access volume Backup Folder for Text Files on FMP_SERVER, error -517 (backup client is busy) 9/14/2000 1:03:55 AM: Execution incomplete Anyone ever seen this? We are backing up a Macintosh client to an NT machine in the middle of the night. None of the files we're backing up are open and no users are on the server. It's a FileMaker Pro server with FMP Server 3 up and running but we're not backing up the database files, just the text files we downloaded from our mainframe the previous morning. This error code is not listed on the Dantz web site. Anybody have more details on this error? Thanks in advance, Cory -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Tape Drive Compatibility
On 8/17/00 8:53 PM, Matt Barkdull at [EMAIL PROTECTED] stated: My only point here, and I know I'm taking a while to get there, is that Dantz might want to consider being more specific regarding *which version* of the Colorado drive it supports. I did a search on the document for 'parallel' just in case I missed a disclaimer in the document. It could be that Dantz does not have the resources to test each drive and unless the mfg of the drive wishes to bundle Retrospect, they really don't care enough to send each software mfg a tape drive to test. I could see this vicious circle going around and around with this. The bottom line is the bottom line though. It takes money to research it and since there are hundreds of backup devices, Dantz can only hope to program for certain standards. I think you missed my point here. I'm not arguing that Dantz *should support* parallel drives...I'm merely suggesting that if they're not going to support them, they should state it explicitly in all 'supported devices' documents so people like me don't purchase incompatible drives. Regards, Cory -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: NT Backup Failing
Will support for this drive be forthcoming or do I need to purchase a new drive? Thanks, Cory On 8/11/00 11:31 AM, Matthew Tevenan at [EMAIL PROTECTED] stated: Cory, Sorry, obviously I need to read a bit better, or at least slower. The Mac mention made me somehow think this was a SCSI drive. The bottom line here is that unfortunately, we don't support the tape drive you are using. Retrospect does not support parallel port tape or CD-R/RW drives. We currently support most ATAPI and SCSI tape and CD-RW drives and are working on support for specific USB and FireWire devices. While your parallel port tape drive appears as an ASPI device that Retrospect recognizes, we have not qualified parallel port tape or CD-R/RW drives for use with Retrospect for Windows. Your drive is probably very similar to an ATAPI drive that we have qualified and support with Retrospect, but the dynamics to parallel port speeds change things a great deal. Adding over the network backup to the equation as you have done recently makes it even harder to make sure it works with lower data rates over the network combined with the parallel port. If you have further questions, please call us directly. Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Matthew Tevenan [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Thu, 10 Aug 2000 15:03:55 -0700 To: retro-talk [EMAIL PROTECTED] Subject: Re: NT Backup Failing Cory, I realize that 'communication error' is supposed to indicate a disconnect between the backup machine and the backup device but backups from a Mac running Retrospect client to this same machine and drive succeeds just fine. That's basically what this error means, even if the drive works OK elsewhere. Sounds like this PC/drive combination is having problems, especially with the hanging problem. Off the top of my head: Update SCSI card drivers. Uninstall any extraneous drivers Windows or other software may have installed. Make sure ASPI is installed by running ASPICHK (installed into the Retrospect Program Files directory). Try a different tape in your drive. Try the drive connected to a different PC with a different card. If these don't help, please call us. Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
