Stefan -
Sounds like maybe a cookie issue? I had a similar problem at one
point, which turned out to be a combination of
* the presence of a couple of firefox settings and
* the absence of anything like a mind on my part.
(I'm hoping the latter condition was
I have had the same exact problem for about a month or so w/no resolution. RT
3.4.5, mysql (4.1.19 5.0.22), fastcgi, apache 2.0.54. As a workaround I
switched to Apache auth rather than rt's cookie-based auth.
---
Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY
Hello all. I'm building a couple of applications around Request Tracker and in
both it would be very useful to have custom field values synced to the user
database such that I could select an RT user from a particular group of users
and store that user association with the ticket. Has anybody
Getting the following, intermittently, on the advanced query page. Not
consistently reproduceable. Any hints/pointers would be greatly appreciated.
error: RT::Attribute::Name Unimplemented in RT::Attributes.
(/usr/lib/perl5/vendor_perl/5.8.6/RT/Attributes_Overlay.pm line 81)
context:
Originally, there was a page at
http://wiki.bestpractical.com/index.cgi?IsReplyEmailOrWeb that described
this, but it appears to be gone now. You can do this in your scrips,
and here is the code:
---
# Get the message attachment
my $msgattr =
Could this also be the trailing slash problem that has been talked about
a lot on the boards lately? That is, your webserver is configured to
have a slash at the end, but not RT_SiteConfig.pm, or vice versa?
Eric Schultz
United Online
-Original Message-
From: [EMAIL PROTECTED]
On Tue, Jun 13, 2006 at 09:55:33AM -0400, Timothy Smith wrote:
Todd Chapman [EMAIL PROTECTED] 06/13/06 9:40 AM
That is a feature of RT 3.8. If I get time I will be
back porting it to 3.6.
Thanks!
Unfortunately, I need this functionality within the next month. For this
application, it
Is anyone successfully using RT to interoperate with Seibel?
Would you be willing to share your experiences, particularly any tricks
that made such an arrangement easier?
We are in the preliminary phases of arranging a partnership with
a hardware manufacturer who will OEM our
On Mon, Jun 12, 2006 at 04:00:10PM -0500, Duncan Shannon wrote:
sounds like an apache thing, not an RT thing. I'd start with apache and
virtual host configurations.
So is it not possible to run RT from http://www.example.com/rt/?
What do you mean?
You configure apache to connect
Oops! Sorry man, I forgot to rewrite the subject. This is not related
to this thread. I'll repost.
David Smithson
CLICK HERE FOR ONLINE SUPPORT
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Smithson
Sent:
Hi all. Just wondering if any of you have developed a canned Scrip that
does this:
* OnCreate, checks the domain name of the sender to pattern match
against queue names
* Moves the ticket to the appropriate Queue, based on match, else stays
in general queue
I realize the pattern match part is
Aha! Patrick, I hadn't thought of that. That's a good idea, although
it does add some complexity on the administrative side of things,
because we'd have to add a procmail rule each time we create a new
queue. Sounds like the best route though, since there would be no
mistake about which
What are best practices for the number of queues that RT should have or
can handle without noticeably degrading page refreshes? To give you
some background to this question: I have read through _RT Essentials_.
In the first few chapters, it is mentioned that from an administrative
standpoint it
Still wondering if I could convert all the tables that are still MyISAM to InnoDB. I am using RT 3.4.5 with MySQL 4.0.24On 5/29/06, Asif Iqbal
[EMAIL PROTECTED] wrote:I noticed some of the rt3 database tables are MyISAM. Is it ok if I can convert them to InnoDB as well without breaking the RT? I
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