I have installed all perl modules, and I am using Apache22+modperl2.
I am able to launch rt-3.9.6 web UI when I use /opt/rt-3.9/sbin/rt-server
--port 8080
However, when I try using Apache on port 80, I get the error:
[error] [client 192.168.40.79] Mandatory parameter 'ah' missing in call to
Hi,
Odhiambo Washington odhiambo at gmail.com writes:
[error] [client 192.168.40.79] Mandatory parameter 'ah' missing in call to
RT::Interface::Web::Request-new()\n\t...propagated at
This seems to be caused by webmux-based modperl handlers being loaded to the
same
apache instance. Do you
On Mon, Nov 29, 2010 at 4:54 PM, Chia-liang Kao cl...@bestpractical.comwrote:
Hi,
Odhiambo Washington odhiambo at gmail.com writes:
[error] [client 192.168.40.79] Mandatory parameter 'ah' missing in call
to
RT::Interface::Web::Request-new()\n\t...propagated at
This seems to be caused
I rolled version 1.00 of the mobile interface out to our production RT
server over the weekend, and I already have some of our sysadmins
commenting on it.
Overall people are very pleased with it, and I've heard good comments on
both the iPhone and the Droid.
The biggest feature request is
On Mon, Nov 29, 2010 at 09:11:52AM -0600, John Arends wrote:
I also had one guy who reported that his phone didn't redirect to
the mobile interface (I told him to add /m/ to the URL), but then he
mentioned he has a hacked ROM on the phone and is using a
non-standard mobile web browser at
Hi everyone,
I'm playing with our rather vanilla installation of RT in which we're
supposed to have, at least for the moment, one general queue from which
tickets will be moved into two other real queue according to the department.
Trying to configure mail in and mail out, I happen to have a
Giuseppe,
Most likely, you do not have a notification scrip for On Correspond. I
believe the book has several good examples on how to build a simple scrip
like that. Anyway, check your Global/Queue notification scrip sand see if
that's the case. Hope this helps.
Kenn
LBNL
On Mon, Nov 29, 2010
Thank you gentlemen!
I'm not sure if this is exactly what I was thinking but it's worth a
look. I will make an attempt at this code integration to my RT site
after I've finished with another website upgrade I'm doing and let you
know how I get on.
Has anyone else tried this or similar code?
Actually, looking at the code and the steps involved, it's a fairly
straight forward modification.
I've implemented the changes but it's not really what I was
expecting/wanting. (It has given me a bit of an insight into the
internal workings of RT, though). The code seems to only give me a
It sounds like what you want is to make a variation of the Ticket display page
with a clickable image which kicks off an ajax event. The first time the button
changes to Go! and logs a time event, the second time it changes to Done!,
logs a second time event, figures out the difference between
On 09/22/2009 08:05 AM, Jesse Vincent wrote:
On Mon, Sep 21, 2009 at 07:15:09PM -0700, Behzad Mahini wrote:
I have done a fresh installation of RT 3.8.4, and have done no
modifications of any sort to the default installation.and was
preparing to do my database backup (using
On Tue, Nov 30, 2010 at 4:00 AM, Micah Gersten mi...@onshore.com wrote:
On 09/22/2009 08:05 AM, Jesse Vincent wrote:
On Mon, Sep 21, 2009 at 07:15:09PM -0700, Behzad Mahini wrote:
I have done a fresh installation of RT 3.8.4, and have done no
modifications of any sort to the default
On 11/29/2010 07:22 PM, Ruslan Zakirov wrote:
On Tue, Nov 30, 2010 at 4:00 AM, Micah Gersten mi...@onshore.com wrote:
On 09/22/2009 08:05 AM, Jesse Vincent wrote:
On Mon, Sep 21, 2009 at 07:15:09PM -0700, Behzad Mahini wrote:
I have done a fresh installation of RT 3.8.4, and have done no
Hi,
Has anyone ever managed to change the display of custom fields in their
tickets? I have created a number of custom fields, and have been unsuccessful
in re-arranging the display of these fields on the Ticket web form. I have
attempted to change this in the background script but it keeps
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