Re: [rt-users] advanced search w/ a sql call

2010-12-21 Thread Darin Perusich
Steve and Ken, This is good to know, thanks! Now I have a question about Dashboards...how should the permissions be granted? I know this is rather general but after reviewing the ManualDashboards page in the wiki I'm still unclear on this. The permissions in RT always seem to make me stumble.

Re: [rt-users] Each queue with separate custom list of columns on show results

2010-12-21 Thread Asif Iqbal
On Thu, Dec 16, 2010 at 11:49 AM, Asif Iqbal vad...@gmail.com wrote: On Wed, Dec 15, 2010 at 2:31 PM, Asif Iqbal vad...@gmail.com wrote: When I see the list of tickets in a queue I see the result like this http://picpaste.com/pics/webrt-TaqhEWCr.1292440647.png So instead of the columns like

[rt-users] Error after 3.9.7 Upgrade

2010-12-21 Thread Odhiambo Washington
I upgraded my test RT installation from 3.9.6 to 3.9.7 and now I get the following error during login: Can't locate object method host via package URI::_generic at /opt/rt-3.9/sbin/../lib/RT/Interface/Web.pm line 658. Is this something known, but whose solution I missed? -- Best regards,

Re: [rt-users] Error after 3.9.7 Upgrade

2010-12-21 Thread Kevin Falcone
On Tue, Dec 21, 2010 at 07:41:34PM +0300, Odhiambo Washington wrote: I upgraded my test RT installation from 3.9.6 to 3.9.7 and now I get the following error during login: Can't locate object method host via package URI::_generic at /opt/rt-3.9/sbin/../lib/RT/Interface/Web.pm

Re: [rt-users] Each queue with separate custom list of columns on show results

2010-12-21 Thread Kevin Falcone
On Tue, Dec 21, 2010 at 11:11:05AM -0500, Asif Iqbal wrote: On Thu, Dec 16, 2010 at 11:49 AM, Asif Iqbal vad...@gmail.com wrote: On Wed, Dec 15, 2010 at 2:31 PM, Asif Iqbal vad...@gmail.com wrote: When I see the list of tickets in a queue I see the result like this

Re: [rt-users] Error after 3.9.7 Upgrade

2010-12-21 Thread Odhiambo Washington
On Tue, Dec 21, 2010 at 7:53 PM, Kevin Falcone falc...@bestpractical.comwrote: On Tue, Dec 21, 2010 at 07:41:34PM +0300, Odhiambo Washington wrote: I upgraded my test RT installation from 3.9.6 to 3.9.7 and now I get the following error during login: Can't locate object method

[rt-users] Installation of XML::RSS fails on Fedora 14 64bit

2010-12-21 Thread John BORIS
I am installing rt 3.8.8 on Fedora 14 and trying to get all the perl modules loaded. the module XML::RSS is failing to install through CPAN. Anyone know why? or have installed RT on Fedora 14 64 bit? Any pointers accepted. TIA John J. Boris, Sr. JEN-A-SyS Administrator Archdiocese of

[rt-users] Resource usage spikes

2010-12-21 Thread Carlos A. Carnero Delgado
Hi, RT newb here. My team is currently testing RT to see if (and how well) it would serve us. So far so good, with one exception: every now and then, the web interface is completely unresponsive for a couple of minutes. When I get into the system's console, I see Apache taking 100% of processors

Re: [rt-users] Resource usage spikes

2010-12-21 Thread Landon Stewart
On Tue, Dec 21, 2010 at 11:11 AM, Carlos A. Carnero Delgado carloscarn...@gmail.com wrote: Hi, RT newb here. My team is currently testing RT to see if (and how well) it would serve us. So far so good, with one exception: every now and then, the web interface is completely unresponsive for a

[rt-users] css page not showing up (wrong mime-type) on login page

2010-12-21 Thread Sandro
Hello all, I have just setup rt 3.8.8 on FreeBSD 8.1-RELEASE. It is all working fine (so far anyway, I haven't really setup the queues or groups yet, and only a couple of test users) except I'm getting caught on the login page where the CSS is not loading. This turns out to be an issue

Re: [rt-users] css page not showing up (wrong mime-type) on login page

2010-12-21 Thread Sandro
**sigh** in my haste to get this in before hopping on a call, I only partly obfuscated the urls, but rest assured, there is no url-related error here. Seeing as this is only temporarily housed at this domain until it's production ready, you can just click that link and see for yourself what

Re: [rt-users] css page not showing up (wrong mime-type) on login page

2010-12-21 Thread Thomas Sibley
On 21 Dec 2010 17:59, Sandro wrote: If anyone has any ideas on what else can cause this, I'd love to hear from you. I need to get this to work properly so that others here can start applying our design schemes to the page. Provide error/access logs and apache conf or all we can do is blindly

Re: [rt-users] css page not showing up (wrong mime-type) on login page

2010-12-21 Thread Kevin Falcone
On Tue, Dec 21, 2010 at 05:59:07PM -0500, Sandro wrote: http://domain/whateverjunkuri was being sent to the same landing page, but nothing seems to go through mod-rewrite. Oh, you have an interesting config. You appear to have disabled /NoAuth/ Try to load the main-squished.css file as

Re: [rt-users] css page not showing up (wrong mime-type) on login page

2010-12-21 Thread Sandro Mancuso
On Tue, 2010-12-21 at 18:29 -0500, Kevin Falcone wrote: Oh, you have an interesting config. You appear to have disabled /NoAuth/ Where would that have happened? I don't see anywhere short of the $WebNoAuthRegex where this can happen, in terms of being available without login only - and I