Hi, did anyone successfully compile RT 3.8.9 on a ubuntu 10.10 box?
Thanks in advance.
--
*Regads,
Houcem*
Thank you so much! :) that helped me!
Med Vänliga Hälsningar/Best Regards
Martin Petersson
M: Office +46 (0)522 98028
: Direct +46 (0)73 84 00 450
D: Fax +46 (0)70 25 79 453
F: www.uanet.se
Gustaf Mattssons Väg 2
451 50 Uddevalla
Hello
Do i need to set up this:
# supp...@example.org
poll pop.example.org
protocol pop3
username support@somedomain password secretpassword
mda /usr/bin/rt-mailgate-3.8 --queue Mattsson --action correspond --url
http://localhost/rt/;
no keep
support-comm...@example.org
poll pop.example.org
Do i need to set up this
Here's what I did when I used fetchmail (FM):
poll exchangeserver.companydomain.dkproto imap:
username rt password secretpassword mda
/opt/rt3/bin/rt-mailgate --url http://localhost --queue General --action
correspond --debug
username rt-kommentar
since upgrading to firefox4, when you try to reply to a ticket through the web
interface, the textbox for Message does not show. The area is there for it but
theres no box to type in. seeing this in ff4 on linux win7. didn't find any
other messages on this list about it, is anyone else
(11/03/30 8:22), Brian Dial wrote:
since upgrading to firefox4, when you try to reply to a ticket through the web
interface, the textbox for Message does not show. The area is there for it but
theres no box to type in. seeing this in ff4 on linux win7. didn't find any
other messages on
- Original Message -
(11/03/30 8:22), Brian Dial wrote:
since upgrading to firefox4, when you try to reply to a ticket through the
web interface, the textbox for Message does not show. The area is there
for it but theres no box to type in. seeing this in ff4 on linux win7.
Running Firefox 4.0/Win7 x64 and using RT 3.8.8 and it is fine for me, but I
did upgrade the WYSIWYG editor to CKEditor 3.4.1 when a patch was posted on the
list.
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On
- Original Message -
(11/03/30 8:50), Brian Dial wrote:
- Original Message -
(11/03/30 8:22), Brian Dial wrote:
since upgrading to firefox4, when you try to reply to a ticket through the
web interface, the textbox for Message does not show. Thearea is there
for it but
Hi,
I'm trying to get a list/chart of the number of tickets per group of
users.
I created a User CF named group and all users (non-privileged) are
assigned a specific value of this CF. Is there a way to search for all
tickets where the requestor has a specific value in this CF?
It sounds like a
On 03/30/2011 08:22 AM, Brian Dial wrote:
since upgrading to firefox4, when you try to reply to a ticket through the web
interface, the textbox for Message does not show. The area is there for it but
theres no box to type in. seeing this in ff4 on linux win7. didn't find any
other
Hi all,
in out RT installation, the software shows wrong dates both in the web
interface and in the logs.
Our configured timezone is Europe/Rome (CEST), while RT shows GMT.
My system is a RHEL 5.6 with RT 3.8.9 installed (all perl modules from
CPAN); mod_perl version is 2.0.4 from EPEL
I've tried
As a test I have also just updated RT to use the latest CKEditor version 3.5.2
as it has fixes for IE9 and several other browser updates. Also works
flawlessly.
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
On Wed, Mar 30, 2011 at 09:34:11AM +0100, Houcem HACHICHA wrote:
Hi, did anyone successfully compile RT 3.8.9 on a ubuntu 10.10 box?
Ubuntu 10.10 is one of the platforms we build on for release, it works fine
-kevin
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On Wed, Mar 30, 2011 at 09:12:02AM -0400, Daniel De Marco wrote:
I created a User CF named group and all users (non-privileged) are
assigned a specific value of this CF. Is there a way to search for all
tickets where the requestor has a specific value in this CF?
It sounds like a join in
On Wed, Mar 30, 2011 at 04:03:23PM +0200, Francesco Tordini wrote:
in out RT installation, the software shows wrong dates both in the web
interface and in the logs.
RT will always log GMT in the logs and in the database.
Ensure that Europe/Rome is a timezone format that your operating
system
On Wed, Mar 30, 2011 at 03:21:17PM +0100, Alex Young wrote:
As a test I have also just updated RT to use the latest CKEditor version
3.5.2 as it has fixes for IE9 and several other browser updates. Also works
flawlessly.
RT 3.8 doesn't use CKEditor, so I'm not sure how this is relevant?
On 30 Mar 2011 10:03, Francesco Tordini wrote:
Hi all,
in out RT installation, the software shows wrong dates both in the web
interface and in the logs.
Our configured timezone is Europe/Rome (CEST), while RT shows GMT.
You don't say where you configured your timezone. Have you actually
Some versions of FCKEditor has had issues with browser detection for
newer browser versions. As far as I can tell it's dependant on older
versions of FCKEditor being used, but as the bug has been replicated on
3.8.9 and 3.8-trunk perhaps it is not the case. Some FCKEditor users
have been updating
How to enable FCKEditor/CKEditor in RT 3.8.9? I do not see the option
anywhere.
Simon
On Wed, Mar 30, 2011 at 8:51 AM, Alex Young alexyo...@housingpartners.co.uk
wrote:
Some versions of FCKEditor has had issues with browser detection for
newer browser versions. As far as I can tell it's
On Wed, Mar 30, 2011 at 04:51:43PM +0100, Alex Young wrote:
Some versions of FCKEditor has had issues with browser detection for
newer browser versions. As far as I can tell it's dependant on older
versions of FCKEditor being used, but as the bug has been replicated on
3.8.9 and 3.8-trunk
On Wed, Mar 30, 2011 at 09:15:15AM -0700, Simon Gao wrote:
How to enable FCKEditor/CKEditor in RT 3.8.9? I do not see the option
anywhere.
search for RichText in your configuration files
-kevin
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I installed 4.0.0rc7 for testing. Our production version is 3.8.4.
The 3.8.4 install has Set($WebExternalAuth , 1); in the
RT_SiteConfig.pm and Apache2::AuthCAS set up in the Apache config.
This works in 3.8.4, but when I set it up for 4.0.0rc7 and tried to
login I was redirected to our CAS
On Wed, Mar 30, 2011 at 12:15:10PM -0500, Scott T. Hildreth wrote:
I installed 4.0.0rc7 for testing. Our production version is 3.8.4.
The 3.8.4 install has Set($WebExternalAuth , 1); in the
RT_SiteConfig.pm and Apache2::AuthCAS set up in the Apache config.
This works in 3.8.4, but when I set
On Wed, 2011-03-30 at 14:12 -0400, Kevin Falcone wrote:
On Wed, Mar 30, 2011 at 12:15:10PM -0500, Scott T. Hildreth wrote:
I installed 4.0.0rc7 for testing. Our production version is 3.8.4.
The 3.8.4 install has Set($WebExternalAuth , 1); in the
RT_SiteConfig.pm and Apache2::AuthCAS set
I must be missing something obvious…
On Create, I have a Scrip that looks at the requestor’s Organization field
(presuming, of course, they’ve sent us email before and we’ve set a value
for it). If it matches one of the values in a multi-select custom field we
have at the Ticket level called
On Wed, Mar 30, 2011 at 01:35:09PM -0500, Scott T. Hildreth wrote:
On Wed, 2011-03-30 at 14:12 -0400, Kevin Falcone wrote:
On Wed, Mar 30, 2011 at 12:15:10PM -0500, Scott T. Hildreth wrote:
I installed 4.0.0rc7 for testing. Our production version is 3.8.4.
The 3.8.4 install has
I noticed an issue with the Richtext editor and Fx4 when using the
SphinxIntegrated addon from the wiki. This addon includes a javascript
document.domain setting that goes in the InHeader file of RT. When this line is
present, the Rich text editor does not load in Fx4. Without it, it works
On Wed, 2011-03-30 at 15:29 -0400, Kevin Falcone wrote:
On Wed, Mar 30, 2011 at 01:35:09PM -0500, Scott T. Hildreth wrote:
On Wed, 2011-03-30 at 14:12 -0400, Kevin Falcone wrote:
On Wed, Mar 30, 2011 at 12:15:10PM -0500, Scott T. Hildreth wrote:
I installed 4.0.0rc7 for testing. Our
On Wed, Mar 30, 2011 at 08:03:38PM +, Johan Sjöberg wrote:
I noticed an issue with the Richtext editor and Fx4 when using the
SphinxIntegrated addon from the wiki. This addon includes a javascript
document.domain setting that goes in the InHeader file of RT. When this line
is present,
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