Dear All,
I would need to use the rest api to query the tickets by e-mail address.
For eg, something like that:
http://rt_host/rt/REST/1.0/search/ticket?query=OWNER.Email='elekist...@freemail.hu'
Is it possible to query tickets by email via rest api?
I would need to query these conditions:
my
You must use the right field name.
Try this:
http://rt_host/rt/REST/1.0/search/ticket?query=Owner.EmailAddress='elekist...@freemail.hu'
The best way would be to create the search with the query builder and
then copy and paste the query from the advanced tab to the REST url.
-Chris
Am 08.04.2011
I will be out of the office starting 04/04/2011 and will not return until
18/04/2011.
I will respond to your message when I return. Please contact
eu@instinet.co.uk in my absence
INSTINET - Setting the standards in agency execution
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Hi Christian,
Thanks for the answer. I tried all version of the query, but I always got 'No
matching results.' answers. However, I am pretty sure, that there are tickets
what would match for these queries:
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas
Sibley Sent: Thursday, April 07, 2011 6:33 PM To:
rt-users@lists.bestpractical.com Subject: Re: [rt-users]
RT::Authen::ExternalAuth,Possible Configuration
I see that if I put id='__Bookmarked__' in the search query, it shows my
bookmarked tickets. Is it possible to do the opposite - show tickets that are
not bookmarked? What I'm wanting to be able to do is create a saved search
underneath my bookmarked tickets on my home page, where between the
On 04/08/2011 11:20 AM, elekistvan wrote:
Hi Christian,
Thanks for the answer. I tried all version of the query, but I always got 'No
matching results.' answers. However, I am pretty sure, that there are tickets
what would match for these queries:
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Eli
Guzman Sent: Friday, April 08, 2011 10:36 AM To: Thomas Sibley;
rt-users@lists.bestpractical.com Subject: Re: [rt-users]
RT::Authen::ExternalAuth,Possible
