Hello All,
I am very new in RT. I would like to know that how we can remove the RT
logo from the bottom of the page.
Thanks
Brajesh
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
Hi,
Is there a option to send a mail instantly when he is CCed even though he
has set up a Digest Notification in his preferences.
Can the override be setup in any way?
Regards,
Vishnu Kumar
Mahiti Support
Mahiti Infotech Pvt. Ltd.
http://www.mahiti.org
583 Vyalikaval HBCS Layout
Nagawara,
Hi Kevin,
Thanks for the info :)
I've done some shameless copying of Ruslan's plugin and created my own out
of it.
Using his plugin as an example was plenty :)
It seems that Ruslan's plugin and this one can work together quite nicely,
you just need to figure out which one you want to load
_
Didn't know this:
mBlox Email Attachment Policy:
Emails containing batch, executable or script attachments (even within a
zip compressed file) are NOT permitted through the mBlox messaging
network.
Below a link to my wiki where you can easilly download the actual script,
seems that's the
Hi,
That's part of the theme, you can find the themes in this directory:
/opt/rt4/share/html/NoAuth/css
If you want to change the theme then I'd suggest copying the base theme
(aileron is the default of RT4) and creating a new one, that way an update
won't break your changes.
-- Bart
Op 15
Is there a way to create queues and set ACL to them?
I need create near 40 queues with same ACL properties, reply address the only
thing will change is the subject tag and logic queue name.
Att.
Diaulas Castro
Consultor Linux / Microsoft
InterSolution Informática
Tel.: (55 11) 3443-1472
*Best to keep mailing towards rt-users instead of me personally ;)
-- Bart
Op 15 februari 2012 13:43 schreef Bart b...@pleh.info het volgende:
I'm afraid I don't have a nice document for the overall configuration.
In regards to the e-mail, you have to make sure that the local
Looks promising, will try.
Thanks in advance.
Att.
Diaulas Castro
Consultor Linux / Microsoft
InterSolution Informática
Tel.: (55 11) 3443-1472
www.intersolution.inf.br
Oracle Certified Partner
-Mensagem original-
De: rt-users-boun...@lists.bestpractical.com
Thanks for the reply Kevin. I am not a developer so I am not sure I really
understand your answer or where to begin looking. Any additional
information on this would be great.
Thanks,
Jeff
On Friday, February 10, 2012, Kevin Falcone falc...@bestpractical.com
wrote:
On Fri, Feb 10, 2012 at
Hi
It is possible or there isa way that in'RT at glance' change the owner
of a ticket that you can see and have permissions to change the owner?
I wish that was from RT at glance to expedite the work. It is possible?
Thanks
Best regards
Dani
--
On 02/15/2012 10:01 AM, Christopher Lasater wrote:
I removed the External Auth Config, LDAP Importer, and Logging, since
they should not be related. I removed the lifecycles for testing and
the issues still occurs, and also tested with and without devel mode.
I do not see much in here that
Hi,
I was searching about this theme and I read that at now there is no
exist any script that check for any ticket that have passed the due date
and ,later, put the ticket in 'stalled'.
I have read that it would be possible with rt-croontol, but that would
have to search all open tickets,
Please keep replies on the list.
On 02/15/2012 11:37 AM, Christopher Lasater wrote:
I had develmode on to go around the caching, but I still cleared the cache
Apachectl stop
Rm -rf /opt/rt4/var/mason_data/obj/*
Apachectl start
Then did a ctrl-F5 in firefox and took the attached
On Wed, Feb 15, 2012 at 04:43:03PM +0530, Vishnu Kumar D R wrote:
Is there a option to send a mail instantly when he is CCed even though he
has set up a Digest
Notification in his preferences.
Can the override be setup in any way?
Unfortunately - there is no such option. You can
On Wed, Feb 15, 2012 at 03:13:07PM +0530, brajesh kumar sharma wrote:
I am very new in RT. I would like to know that how we can remove the RT
logo from the bottom
of the page.
Use the RT Theme editor, available to SuperUsers such as root under
the Tools -Configuration - Tools menu.
On Wed, Feb 15, 2012 at 12:38:42PM +, Diaulas Castro wrote:
Is there a way to create queues and set ACL to them?
I need create near 40 queues with same ACL properties, reply address the
only thing will
change is the subject tag and logic queue name.
I'd write an initialdata
On Wed, Feb 15, 2012 at 11:08:09AM -0500, Jeff Ehrenberg wrote:
Thanks for the reply Kevin. I am not a developer so I am not sure I really
understand your
answer or where to begin looking. Any additional information on this would
be great.
Any solution is going to require significant
On Wed, Feb 15, 2012 at 05:02:06PM +0100, Daniel Garcia Mejia wrote:
It is possible or there isa way that in'RT at glance' change the
owner of a ticket that you can see and have permissions to change
the owner?
I wish that was from RT at glance to expedite the work. It is possible?
You'll
On Wed, Feb 15, 2012 at 05:34:28PM +0100, Daniel Garcia Mejia wrote:
I was searching about this theme and I read that at now there is no
exist any script that check for any ticket that have passed the due
date and ,later, put the ticket in 'stalled'.
I have read that it would be possible with
Hmm nice, will try
John sent me another hint to look.
http://search.cpan.org/dist/RT-Extension-QueueWizard/
http://search.cpan.org/dist/RT-Extension-QueueWizard/
Att.
Diaulas Castro
Consultor Linux / Microsoft
InterSolution Informática
Tel.: (55 11) 3443-1472
www.intersolution.inf.br
Oracle
On 02/15/2012 12:10 PM, Christopher Lasater wrote:
I created a brand new Queue called test and gave my user the
following permissions
CreateTicket ReplyTicket SeeQueue ShowTicket ModifyTicket
Your user will still pick up permissions from global group/role/user rights.
I created a ticket,
Found the Problem.. I had the Elements/Tabs file in my local folder. Thanks
for the Help.
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
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