I am going from 3.8.8 to 4.0.4 and am running into an issue during the
upgrade-database part.
When it goes from 3.8.8 to 3.8.9 there is an error that shows:
[Thu Mar 8 12:09:37 2012] [warning]: Use of uninitialized value in
string eq at /usr/local/src/rt-4.0.4/sbin/../lib/RT/Template.pm line
Hi,
Probably the following select returns more than one row per custom
field. You should delete incorrect records and re-run upgrade:
SELECT ObjectId, Content FROM Attributes WHERE
Name = 'Category' AND ObjectType = 'RT::CustomFieldValue';
On Thu, Mar 8, 2012 at 16:28, Joe Harris
On Wed, Mar 7, 2012 at 5:24 PM, Kevin Falcone falc...@bestpractical.comwrote:
rt-setup-database --help
OK this is bizarre - when I run that program it mores the source code.
Does not make any sense at all to me. Permissions are fine
-rwxr-xr-x 1 root root 17698 2011-06-28 06:45
On Thu, Mar 8, 2012 at 9:02 AM, Alan McKay alan.mckay...@gmail.com wrote:
But when I type /usr/sbin/rt-setup-database-4 it more's the source code of
the program instead of running it.
OK, that seems to be because I was missing perl-doc. Got that installed
and was able to use this program
Hello,
Is it possible to send a mail to a customer ? How ? By creating a ticket with
the customer as requestor ? as CC ? What would you do ?
Does anyone know, please?
Med Vänliga Hälsningar/Best Regards
Martin Petersson
*: Office +46 (0)522 98028
*: Fax +46 (0)70 25 79 453
*: www.uanet.sehttp://www.uanet.se/
Gustaf Mattssons Väg 2
451 50 Uddevalla
Orgnr: 556702-4095
Styrelsens
On Thu, Mar 8, 2012 at 19:24, Arthur Rance arthur_ra...@hotmail.com wrote:
Hello,
Is it possible to send a mail to a customer ? How ? By creating a ticket
with the customer as requestor ? as CC ? What would you do ?
By creating a ticket with the customer as requestor.
--
Best
On 03/08/2012 10:29 AM, Martin Petersson wrote:
Does anyone know, please?
I answered your question yesterday:
http://lists.bestpractical.com/pipermail/rt-users/2012-March/075478.html
Please read the mailing list if you're posting to it. Replies stay on
the mailing list so that future readers
Ok thank you, my spam filter must have taken it.
I´ll try this. thanks
Med Vänliga Hälsningar/Best Regards
Martin Petersson
M: Office +46 (0)522 98028
: Fax +46 (0)70 25 79 453
F: www.uanet.se
Gustaf Mattssons Väg 2
451 50 Uddevalla
Hi Folks,
I have a couple of questions around customising Approvals.
Firstly, I was wondering if there is a way to customise the My Approvals
page? To be more specific one of the things I would like to do is collapse
each waiting approval down so that they display as single line entries as
we
Hello,
Some of my users have two or more email addresses they can use to submit
requests to RT. To allow for this, I currently allow RT to create
accounts for unknown email addresses, and have installed MergeUsers.
I'd like to add the email addresses to the accounts prior to requests
coming
Sorry to bother again but
Can i have it like this /etc/crontab?
# /etc/crontab: system-wide crontab
# Unlike any other crontab you don't have to run the `crontab'
# command to install the new version when you edit this file
# and files in /etc/cron.d. These files also have username fields,
#
Is there a way to see a colleagues tickets except watching in the users queues?
I want to know that he´s doing his job properly.
Med Vänliga Hälsningar/Best Regards
Martin Petersson
*: Office +46 (0)522 98028
*: Direct +46 (0)73 84 00 450
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