Re: [rt-users] RT 4.2 packages in Debian experimental; RT debian users in general

2014-05-05 Thread Dominic Hargreaves
On Sun, Mar 23, 2014 at 01:36:41PM +, Dominic Hargreaves wrote: Hi all, I meant to send this round a while ago but evidently forgot. RT 4.2 has been in Debian experimental for a few weeks and I'm looking for testers and general feedback, especially if you are familar with RT in Debian

Re: [rt-users] Sorting by the value of a custom field in search results *numerically*

2014-05-05 Thread Emmanuel Lacour
On Fri, May 02, 2014 at 01:52:06PM -0700, Landon Stewart wrote: Hello, It seems that the sorting by custom field in search results is always done alphabetically.   For example sorting by CF that contains only integers in descending order: 4 3 2 11 1 Is there

Re: [rt-users] Sorting by the value of a custom field in search results *numerically*

2014-05-05 Thread Emmanuel Lacour
On Mon, May 05, 2014 at 02:21:28PM +0200, Emmanuel Lacour wrote: On Fri, May 02, 2014 at 01:52:06PM -0700, Landon Stewart wrote: Hello, It seems that the sorting by custom field in search results is always done alphabetically.   For example sorting by CF that contains only

Re: [rt-users] External CustomFieldValues : Users from certain groups

2014-05-05 Thread Kriegers Horst
Hello, It's possible to filter over more than one group ? $users-WhoBelongToGroups( Groups = [40] ... Thanks Horst -Message d'origine- De : rt-users [mailto:rt-users-boun...@lists.bestpractical.com] De la part de Kevin Falcone Envoyé : jeudi 1 mai 2014 19:11 À :

Re: [rt-users] Sorting by the value of a custom field in search results *numerically*

2014-05-05 Thread Parish, Brent
This is because the custom field values are stored as varchar or text in the database. I added a feature request (http://issues.bestpractical.com/Ticket/Display.html?id=29638) for it. - Brent -Original Message- From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf

Re: [rt-users] Upgrade from 4.2.1 to 4.2.3 - no more outgoing e-mails

2014-05-05 Thread Nicolas
On Wed, 30 Apr 2014 13:56:46 -0400 Kevin Falcone falc...@bestpractical.com wrote: On Tue, Apr 29, 2014 at 06:32:41PM +0200, Web wrote: The *only* problem I have now, is that no e-mail goes out from the RT server. Nada. I can create tickets by sending e-mails to the RT server, I can

[rt-users] Managerial reports

2014-05-05 Thread Justin Killen
Often times in IT, issues will come into support staff and resolved without management ever knowing about it. I have been tasked with providing management with a report that would show tickets closed within a certain date range, preferably restricted to a specific user. Are there any existing