On 06/05/2014 22:26, Kevin Falcone wrote:
> On Tue, May 06, 2014 at 02:34:32PM +0200, m...@fv-berlin.de wrote:
>> Hi,
>>
>> I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
>> actual RT system works fine, fulltext search is up and running... but
>> the mailgate seems to unable t
On Tue, 2014-05-06 at 21:45 +0100, Lee Wilson wrote:
> RT server error. The RT server which handled your email did not behave
> as expected. It said:
>
> Error in tempdir() using /tmp/XX: Tried to get a new temp name
> different to the previous value 50 times.
> Something wrong with templa
Thanks for your replies guys. And thanks for adding that feature request
Brent (http://issues.bestpractical.com/Ticket/Display.html?id=29638).
On 2 May 2014 13:52, Landon Stewart wrote:
> Hello,
>
> It seems that the sorting by custom field in search results is always done
> alphabetically.
>
Evening All,
Just done a new install of RT 4.2.3 on Debian 7.5 and I'm having issues with
mail sometimes not being recorded when sent through rt-mailtool.
I'm running it directly from the CLI and it sometimes returns error 75 will the
following traceback:
# while true; do
> /opt/rt-4.2.3/bin/r
On Tue, May 06, 2014 at 10:18:28AM -0400, Thomas Sexton wrote:
>I have setup rt with� RT::Authen::ExternalAuth but can not login with
> local accounts now.. any
>idea what i need to add to allow it to fallback to local if exteranlAuth
> does not find the
>user?
I'm assuming you have
On Tue, May 06, 2014 at 03:41:10PM +0200, Philippe Dhont wrote:
> Is it possible to change the default "create ticket" layout (removing some
> fields like CC, subject and the "Describe the issue below:" fields) and only
> use custom fields ?
> If so, how can I do it ?
You have the source to RT a
On Mon, May 05, 2014 at 12:40:20PM +, Kriegers Horst wrote:
> It's possible to filter over more than one group ?
>
> $users->WhoBelongToGroups( Groups => [40] ...
Yes - from the docs (which are improved in 4.2.4rc1 because of a user
contribution)
https://github.com/bestpractical/rt/blob/
On Tue, May 06, 2014 at 02:34:32PM +0200, m...@fv-berlin.de wrote:
> Hi,
>
> I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
> actual RT system works fine, fulltext search is up and running... but
> the mailgate seems to unable to create tickets. heres the
> apache2/error.log
Hi all,
I just wanted to let you all know that I have released my RTChecker software as
opensource.
RTChecker is a software that sits in the tray of your Windows desktop and
notifies you when there are new tickets, or when a ticket that was assigned to
you has been reopened.
RTChecker connects
I have setup rt with RT::Authen::ExternalAuth but can not login with local
accounts now.. any idea what i need to add to allow it to fallback to local
if exteranlAuth does not find the user?
--
Thanks,
Thomas Sexton
System Engineer
o 513.645.5010
*tsex...@powernetco.com *
powernetco.
Hello,
Is it possible to change the default "create ticket" layout (removing some
fields like CC, subject and the "Describe the issue below:" fields) and only
use custom fields ?
If so, how can I do it ?
Thanks, Philippe.
http://www.blindenzorglichtenliefde.be/nl/Schenken";>http://images.lichte
Hi,
I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
actual RT system works fine, fulltext search is up and running... but
the mailgate seems to unable to create tickets. heres the
apache2/error.log section:
[warning]: Use of uninitialized value $domain in pattern match (m//)
On Mon, 5 May 2014 11:39:55 -0700
Justin Killen wrote:
> Often times in IT, issues will come into support staff and resolved
> without management ever knowing about it. I have been tasked with
> providing management with a report that would show tickets closed
> within a certain date range, pref
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