On Wednesday 11 of November 2015, Daniel Schwager wrote:
> Hi JAS,
>
> > For normal usage it works fast. The number of tickets is only a problem
> > for searching. Here we still use sphinx and searching is quite slow.
>
> ..
>
> > Going to try mysql builtin fulltext next (that won't fix session
On Wednesday 04 of November 2015, Albert Shih wrote:
> Hi everyone,
>
> I would like to know without any customisation how can a RT instance with
> mysql backend can goes.
Almost 2 000 000 tickets here (total), mysql DB is about 120GB, two rotational
SATA disks in raid1 array.
> As I
Hi JAS,
> For normal usage it works fast. The number of tickets is only a problem for
> searching. Here we still use sphinx and searching is quite slow.
..
> Going to try mysql builtin fulltext next (that won't fix session problem but
> has potential to be faster).
Currently, we are going to
Hi,
I want to change (if possible) settings, under Permissions , modify the
permissions that are allowed or denied for only the RT User's to be Owner's
when I create a new ticket or modify?
The Watcher's can't be Owner!
Is it possible?
Thank you!
Marcelo Calado.
-Original
Awesome idea -- thanks, Chris!
-Original Message-
From: Christian Loos [mailto:cl...@netcologne.de]
Sent: Wednesday, November 11, 2015 1:33 AM
To: Parish, Brent; David Ramage; rt-users@lists.bestpractical.com
Subject: Re: Unable to create scrips in RT 4.2.12
Hi Brent,
you should
Hello!
I have again the problem that RT from time to time has problems to send mails.
But in the logs I have a new error message
Scrip Prepare 158 died. - panic: attempt to copy freed scalar 7f89fe68dc08 to
7f8a641ca550 at /usr/local/share/perl/5.18.2/Devel/StackTrace.pm line 59
any ideas?
Good evening.
I have a weird problem when resolving an Incident.
I go to Actions > Resolve.
Then, under the message body, I write whatever I want, like "Closing this
case". Then I click on Update Incident, and it is in fact closed.
However, the text I wrote in the case closure action ("Closing
