Re: [rt-users] Installation error for RT 4.2.9 - cannot initialize database

2016-05-12 Thread johnvas via rt-users
--- Begin Message --- Hi my friends,after initialize-database i take this: Password: Working with: Type: mysql Host: localhost Port: Name: rt4 User: rt_user DBA:root Now creating a mysql database rt4 for RT. Couldnt finis 'create' step. As for 'rt4' i will fix it..BUT

Re: [rt-users] REST - API content type

2016-05-12 Thread Jim Brandt
With a fairly new version of RT (at least 4.2), you should be able to add: Content-Type: text/html and send html. On 5/12/16 3:02 AM, Joel Bergmark wrote: Hi, Is there a way to get the REST API create tickets with HTML instead of plain text? Were creating tickets fine and we can create

[rt-users] Bare bones javascript that failes using Angular.js data-ng-repeat...

2016-05-12 Thread Keith Creasy
Hello all. I am getting a different error now and have a bare-bones javascript and html document that works outside of RT but not when opened from the rt URL. It looks like RT is making some changes to the syntax of the data-ng-repeat attribute. You can look at them yourself…

[rt-users] Stalled tickets - Open on comment/reply?

2016-05-12 Thread Joel Bergmark
Perhaps this is not a bug, but stalled tickets that gets updated via email from external parties, didn't this previously change the status of the ticket to Open? In RT 4.4 it seems not to work, and cant seem to make it work with custom scrip either (due to lack of perl skills). Is this a bug

[rt-users] Sorting to multiple queues

2016-05-12 Thread Joel Bergmark
Hello, I'm trying to get a customs script to work, based on http://requesttracker.wikia.com/wiki/SetOwnerAndQueueBySubject but difference is that I need to check for something like: my $match = "/(Foo1|Foo2)/"; and after this manage to move it to queue X or Y. Unfortunately my perl skills is

Re: [rt-users] Content search: NOT LIKE

2016-05-12 Thread k...@rice.edu
On Thu, May 12, 2016 at 10:52:53AM +, raymond.teunis...@kpn.com wrote: > Hi Ken, > > Thanks, but i'm afraid this is not the case. I'm searching in tickets that do > not have replies (or comments) at all. The only correspondence is the > creation of the tickets (and it's contents). > >

Re: [rt-users] Content search: NOT LIKE

2016-05-12 Thread raymond.teunissen
Hi Ken, Thanks, but i'm afraid this is not the case. I'm searching in tickets that do not have replies (or comments) at all. The only correspondence is the creation of the tickets (and it's contents). Regards, Raymond -Oorspronkelijk bericht- Van: k...@rice.edu [mailto:k...@rice.edu]

Re: [rt-users] RT::Authen:ExternalAuth garbles our beautiful German umlauts

2016-05-12 Thread Sinapius, Vinzenz
Hi, Found a better solution with the help of my colleagues. We just had to add , raw => qr/(?i:^jpegPhoto|;binary)/ ] to net_ldap_args. References: * http://www.nntp.perl.org/group/perl.ldap/2006/08/msg2262.html * http://search.cpan.org/~marschap/perl-ldap/lib/Net/LDAP.pod Cheers, Vinzenz

[rt-users] REST - API content type

2016-05-12 Thread Joel Bergmark
Hi, Is there a way to get the REST API create tickets with HTML instead of plain text? Were creating tickets fine and we can create tickets from the Webui with html, but not via the API where we inject information including html code but only ends up as plain. Thanks - RT 4.4 and