On 18-10-2016 18:29, Rune Henssel wrote:
> On 18-10-2016 12:41, Chris Manly wrote:
>> Hi,
>>
>> At either the queue level or globally, you need to give the “Everyone” group
>> the “CreateTicket” permission. Then un-known e-mail addresses
> will be able to create new tickets and will get set up
On 18-10-2016 12:41, Chris Manly wrote:
> Hi,
>
> At either the queue level or globally, you need to give the “Everyone” group
> the “CreateTicket” permission. Then un-known e-mail addresses
will be able to create new tickets and will get set up as new un-privileged
users automatically.
>
That
>> Oct 16 17:40:36 helium postgres[4097]: [5-1] ERROR: column
>> "main.name" must appear in the GROUP BY clause or be used in an
>> aggregate function at character 8
>> Oct 16 17:40:36 helium postgres[4097]: [5-2] STATEMENT: SELECT
>> main.* FROM CustomFields main JOIN ObjectCustomFields
>>
Hi,
I'm running RT 4.4.1 and am trying to get a list of Assets that have
active tickets logged against them.
I know I can do a asset search for all assets then click through each of
the active links, but am
wondering whether I can coerce the Advanced ticket search into doing
this.
Any
Le 18/10/2016 à 11:03, Joel Bergmark a écrit :
>
> Hi,
>
>
>
> Just a quick one this time, is there any easy way to use rt crontool
> get something like this working:
>
>
>
> /opt/rt4/bin/rt-crontool --search RT::Search::FromSQL --search-arg
> "Queue = 'X' AND (Status='new' OR Status='open')"
Hi,
Just a quick one this time, is there any easy way to use rt crontool get
something like this working:
/opt/rt4/bin/rt-crontool --search RT::Search::FromSQL --search-arg "Queue = 'X'
AND (Status='new' OR Status='open')" --condition RT::Condition::Overdue
--action RT::Queue "Newqueue"
I
Hi,
At either the queue level or globally, you need to give the “Everyone” group
the “CreateTicket” permission. Then un-known e-mail addresses will be able to
create new tickets and will get set up as new un-privileged users automatically.
--
Christopher Manly
Coordinator, Library Systems
