Hello, can anyone help me ? :(
On 11/10/16 11:24, Sebastian Parada wrote:
Hi there,
We are experiencing some issues and would like to have your opinion.
I have an installation of rt_4.0.10, with mysql 5.1 on a redhat 5 OS.
We have upgraded the Mysql to release 5.7 and the OS to Centos
Hi all,
I know I can check configuration modules with perl -c, but is there a
similar way to check the syntax of Mason templates I'm modifying? They
aren't valid Perl, so I can't use that. I imagine RT uses some kind of
validation somewhere, though, and I wonder if I can access it directly to
Thank you, it works like a charm.
May I have another question? Is it possible to modify SelfService to user see
tickets where is "CC" but not requestor? I've read
https://rt-wiki.bestpractical.com/wiki/OnCreateSetDeptHeadCc
But it seems that patch on bottom of page is for some older version
I'd also add that you may want to not touch the files in the share
directory. You may have a reason for doing it this way that I missed in
your message, but generally, RT likes you to copy these files and then
modify the copies. This is called an "overlay".
Hello,
I have one stupid question - I am trying modify SelfService portal but i am
facing that changes into html files are not affecting on the pages.
For example, modifying
/opt/rt4/share/html/SelfService/Elements/MyRequests
I tried to change
my $Query = "( Watcher.id = $id )";
to
