I have made a fresh install of RT 4.2.1 yesterday and noticed, that when I
create a ticket using RT Web interface (rich text) and paste a screenshot or
any other image to the editor, this image not being shown in either e-mail
sent to requestor (tested with Outlook 2003 and Outlok 2010), or in
Jim Brandt-2 wrote
Outlook only shows placeholder for the image (apparently cannot decode
it), and ticket history displays 'Message body is not shown because it
is too large' (see picture below).
This is likely the key issue. There is a config value that defines the
max size that will be
Alex Vandiver wrote
On Tue, 2014-02-04 at 04:20 -0800, Alexey Bozrikov wrote:
I have made a fresh install of RT 4.2.1 yesterday and noticed, that
when I create a ticket using RT Web interface (rich text) and paste a
screenshot or any other image to the editor, this image not being
shown
Kevin Falcone-2 wrote
It would be great to see. We'd love to get to the bottom of what's
going wrong for some users.
-kevin
I am attaching a diff -ur between upgrded and freshly installed RT 4.2.1, as
I had exactly same issue when posting new tickets and replying to existing
tickets from RT
Alex Vandiver wrote
On Mon, 2014-02-03 at 14:22 -0800, Alexey Bozrikov wrote:
I am attaching a diff -ur between upgrded and freshly installed RT 4.2.1,
as
I had exactly same issue when posting new tickets and replying to
existing
tickets from RT web interface. Our system has
