been made to the system that would have caused the
problems.
Any ideas?
Thanks,
Ben
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Ben Weston
Maine Phone Data
(207) 376-0137 x2202
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that it can probably be done with either a scrip
or a template, but I'm lost as to how to make it work.
Thanks,
Ben
--
Ben Weston
System/Network Engineer
ComputerHELP! Inc.
(207) 783-8478
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?
Thanks,
Ben
--
Ben Weston
System/Network Engineer
ComputerHELP! Inc.
(207) 783-8478
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Rockin', That took care of it... Thought it had to be something simple.
Thanks
--
Ben Weston
System/Network Engineer
ComputerHELP! Inc.
(207) 783-8478
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 02, 2007 2:31 PM
To: Ben Weston
Cc: rt-users
Well, if there is a more elegant solution, Im open to it... but I
realized that simple is usually best, and added the disclaimer as a
signature file for the users. It's easy enough to just erase it from
the later entries.
Thanks,
Ben
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Good day,
I'm looking for a way to add a disclaimer and signature line to the
initial comment of a newly-generated ticket. Something along the lines of
MyCo is not responsible for data loss that may occur during service,
customer is solely responsible for maintaining their own
Anyone else run into this?
Periodically, my RT will just sit and sit and sit when I access it
through Firefox. It works fine for IE, no one else in the company is
having any problems (they use IE almost exclusively). When I fire up a
session side-by-side with Firefox in IE, the IE version
For the last couple weeks, my new RT system has been running fine. The
boss has been quite impressed with it.
However, starting yesterday, it hasn't been working. The small pmWiki
system on the same server continues to run fine, and no changes have
been made to that server since RT got
Disregard... For what ever reason, my permissions for the RT user got
dropped from MySQL. I reapplied them and that took care of it.
As a side note, can anyone recommend a good MySQL primer? Be it online
or hardcopy? I have only the most basic knowledge, and would really
like to expand
I've used RT Extensively, but this is my first attempt at doing an
install of it. I'm running Fedora Core 5 and Apache2.
I've been stuck at this point for a week or two. Now that I'm back
working on the RT project, I figured it's time I ask for some help.
I've gone through the wiki docs,
Several people have sent me emails directly have have been quite
helpful. I appolgize if I haven't replied personally.
The advice I've gotten has certainly made some progress Though I'm
still looking at the same page as a result. Please bare with me while I
paste in cfg's and error
Ben -
If this is a cut/paste, looks like there's still a tyop [sic] in
your httpd.conf -- you're specifying /opt/rt3/ everywhere except the
Directory container where the handlers are defined. That directory
container is for /opt/rt34/share/html, rather than /opt/rt3/share/html.
Or was
I went into Webmin and looked at the SQL DBase (my MySQL skills are very
limited), and that database apparently has no tables in it at all.
Did my DBase not initialize properly during install? I wouldn't be
surprised, since I've had to adjust settings today to make everything
sane as far
Thank you everyone for your help
I now have a login screen, and the abililty to log in (colors are screwy
and the pics are broken, but I'm happy to have gotten this far).
You'll probably hear from me again as I try to finalize and tweak
things, but you've proven the most helpful
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