[rt-users] Disabling the Requirement to Steal a Ticket

them, I would be very interested. Thank you. Chance Ervin Senior Systems Engineer Intelenet Communications No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 270.2.0/1497 - Release Date: 6/11/2008 8:32 AM

[rt-users] Hiding Queues from Users and/or Groups

that addresses this. Has anyone else implemented this type of function? Configuration: RT3 Perl v5.8.5 under linux Apache2 Thank you. Chance Ervin Senior Systems Engineer Intelenet Communications NOC 949 784-7911 [EMAIL PROTECTED

[rt-users] Assigning owner on inbound email

/; What I would like to do is assign the owner as well based on this address. I have not been able to find a way to do this with the examples in the RT Essentials book or the Wiki. If this is possible, could someone point me in the right direction? Thank you. Chance Ervin Level II

RE: [rt-users] Assigning owner on inbound email

Looks like this is done with Scrips and not with the mailgate. Thank you. Chance Ervin Level II Support IT Manager Intelenet Communications NOC 949 784-7911 [EMAIL PROTECTED] = This message and any files or text attached to it are intended only

[rt-users] Notifying owner of new content

the owner making the update in any case. Thank you. Chance Ervin Level II Support IT Manager Intelenet Communications = This message and any files or text attached to it are intended only for the recipients named above, and contain information that may be confidential

[rt-users] Sorting tickets by ID

I asked about this a couple weeks ago, but didn't see any responses. So, I thought I would try again. Chance Ervin Intelenet Communications Inc. OCP, SCSA, MCP Systems Engineer -Original Message- From: Chance Ervin Sent: Thursday, April 06, 2006 10:54 AM To: 'rt-users