Re: [rt-users] time ticket creation incorrect

Also found out that after the creation, the 'last updated' time of the ticket in fact is correct. Only the creation time is off. Any idea? -- Jac On Mon, Jan 4, 2010 at 8:38 AM, Jac Gubbels jhj.gubb...@gmail.com wrote: hmmm, but both the server time and 'Select NOW()' give the correct time

[rt-users] time ticket creation incorrect

concluded it is not a time zone issue. It is also not the server time, as I checked that that is correct. So my question: Would anybody have an idea on what causes the creation time to end up wrong in the database!? Looking forward to your replies! Jac Gubbels Istanbul, Turkey. Jac

[rt-users] Email completion and LDAP authentication

Hi, I am having trouble running two plugins at the same time. Probably i am missing something stupid. Here is a snipped of my RT_SiteConfig.pm. Set(@Plugins,(qw(RTx::EmailCompletion))); Set(@Plugins,(qw(RT::Authen::ExternalAuth))); Now, depending on the order I set the @plugins they work

[rt-users] ticket creation from web interface fails

Hi, Upon creation of a ticket through the web interface I get the following error: Undefined subroutine RT::EmailParser::ParseAddressFromHeader called at /opt/rt3/bin/../lib/RT/User_Local.pm line 272. My staff has reported this error recently, but it might be related to an update from 3.8.2 to

Re: [rt-users] RTx::EmailCompletion config problems

Hi Aaron, You might need to make symbolic link from RTx-EmailCompletion to EmailCompletion as apparently that is what RT is looking for. in /opt/rt3/local/plugins/ do ln -s EmailCompletion RTx-EmailCompletion Hope that helps -- Jac winmail.dat___

[rt-users] HTML emails

Hi, Taking the risk of this question be posed already: Has 3.8.1 a problem with sending HTML emails? I found something like that in the mailing list archive, but did not know how to value it. Just upgraded from 3.6.4 and all seems to work except the sending of HTML mails. Replying to a

Re: [rt-users] RTx::EmailCompletion config problems

think you got my point backwards :-) -- Jac Gubbels PS: I have cc-ed this message (striped of your personal data) to the rt users list. So others can benefit from it as well. Sent: Monday, November 17, 2008 9:47 PM To: Jac Gubbels GUBBELS Subject: Re: [rt-users] RTx::EmailCompletion config

[rt-users] plain text emails

Hi, Taking the risk of this question be posed already: Has 3.8.1 a problem with sending HTML emails? I found something like that in the mailing list archive, but did not know how to value it. Just upgraded from 3.6.4 and all seems to work except the sending of HTML mails. Replying to a

Re: [rt-users] character encoding issues after updating

Thanks heaps! I read the README and UPGRADING instructions but somehow missed UPGRADING.mysql. Sorry for bothering you! Keep up the good work! -- Jac -Original Message- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Mon 10/20/2008 3:46 PM To: Jac Gubbels GUBBELS Cc: rt-users

[rt-users] character encoding issues after updating

Hi, After having successfully implemented version 3.6.4 in our organization, I have started an attempt at updating the installation to 3.8.1. It seems to be successful, however I have one show stopping issue. When I look at the tickets the Turkish characters we use have become corrupted. Here