[rt-users] RT::Authen::ExternalAuth and case matching

2008-10-16 Thread Jean-Michel Barbet
for the email address ? Should I file a bug/feature request for that ? Thanks. JM Barbet. -- Jean-michel BARBET| Tel: +33 (0)2 51 85 84 86 Laboratoire SUBATECH Nantes France| Fax: +33 (0)2 51 85

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-18 Thread Jean-Michel Barbet
With this procedure, I am happy :-) Your comments are welcome. Especially, should I use 3.8.1rc5 for production rather than 3.8.0 ? and why ... Thank you very much. JM -- Jean-michel BARBET| Tel: +33 (0)2 51 85

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-12 Thread Jean-Michel Barbet
Jean-Michel Barbet wrote: The problem of having an empty RT at Glance page is now fixed. But I have problems with accents not displayed correctly (see at the end). The problem with accents is fixed. It seems I was already using the utf8 character set under RT 3.2.1 and Mysql 4.0 (Fedora Core

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-12 Thread Jean-Michel Barbet
Jean-Michel Barbet wrote: The problem with accents is fixed. Sorry, I spoke too soon. I still have a problem with the column Content of the Attachements table. In RT 3.2.1/MySQL4.0 this column is longtext The mysql upgrade scripts does this : ALTER TABLE Attachments MODIFY Content LONGBLOB

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-08 Thread Jean-Michel Barbet
. -- Jean-michel BARBET| Tel: +33 (0)2 51 85 84 86 Laboratoire SUBATECH Nantes France| Fax: +33 (0)2 51 85 84 79 CNRS-IN2P3/Ecole des Mines/Universite | E-Mail: [EMAIL PROTECTED

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-08 Thread Jean-Michel Barbet
a try, I suppose an upgrade from 3.8.0 is not too difficult but I hope the perl module tree has not changed too much between these 2 versions. JM -- Jean-michel BARBET| Tel: +33 (0)2 51 85 84 86

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-08 Thread Jean-Michel Barbet
try to reply to a ticket in RT web interface, there is a tiny black triangle on top of the message box and it expands in a set of tools to get rich text, then I click save and I can send the message. JM -- Jean-michel

Re: [rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-07 Thread Jean-Michel Barbet
locale set to en_US.UTF-8... Thanks for advices. JM -- Jean-michel BARBET| Tel: +33 (0)2 51 85 84 86 Laboratoire SUBATECH Nantes France| Fax: +33 (0)2 51 85 84 79 CNRS-IN2P3/Ecole des Mines/Universite

[rt-users] Rt at Glance and upgrade from 3.2.1 to 3.8.0

2008-08-06 Thread Jean-Michel Barbet
? Thanks. JM -- Jean-michel BARBET| Tel: +33 (0)2 51 85 84 86 Laboratoire SUBATECH Nantes France| Fax: +33 (0)2 51 85 84 79 CNRS-IN2P3/Ecole des Mines/Universite | E-Mail: [EMAIL PROTECTED