Excerpts from Jonathan Khattir's message of Mon Jul 02 10:03:55 -0400 2012:
Hi, I would like to known how i can change the place of the title of
current page view.
The variable is $Title, define in /Element/Header so i would like export
this variable or the div div id=headerh1% $Title
Excerpts from ronald higgins's message of Mon Jul 02 03:41:18 -0400 2012:
Hi All,
Has anyone ever had to extract files (docs,pdf's) out of the RT DB
onto files on the filesystem? If so would you mind sharing how you
went about it?
To be terribly snarky, I went to the attachment I wanted in
Excerpts from Pedro Albuquerque's message of Tue Jun 26 08:31:15 -0400 2012:
Hi all,
I set this on RT_SiteConfig to Set($MaxAttachmentSize, 67634176) to
allow users upload files up to 64MB. # (64MB)
However, users can upload files bigger than this size (no error and file
is in the
Excerpts from Khapare Joshi's message of Tue Jun 26 11:58:21 -0400 2012:
a very new to RT, just wondering is there a doc on how to configure RT to
handle tickets via mail.
so that if i say status resolved , status reply it would reflect on the RT
system.
See
Excerpts from Alexander Sagratyan's message of Tue Jun 26 16:32:53 -0400 2012:
Hello.
I am struggling with the following problem without a success: task is to
update Created and Started fields of a ticket inside a custom scrip. I have
found SetStarted method, but not SetCreated. Is it
Excerpts from Borngunners's message of Wed Jun 20 17:21:01 -0400 2012:
This is the error message:
Internal Server Error
The server encountered an internal error ormisconfiguration and was unable to
completeyour request.
Please contact the server administrator, [no address given] and
Excerpts from Jaime Kikpole's message of Thu Jun 14 07:50:35 -0400 2012:
I've been using RT with various custom fields for years, but now its
time to re-model those custom fields a bit. I thought that at least
one of them, namely Work By (which includes a list of which
technicians worked on
