Re: [rt-users] Managerial reports

verwendet werden. -Original Message- From: Justin Killen [jkil...@allamericanasphalt.commailto:jkil...@allamericanasphalt.com] Sent: Wednesday, May 07, 2014 09:42 PM Mitteleuropäische Zeit To: Loos, Christian; rt-users@lists.bestpractical.com Subject: RE: Managerial reports After thinking

Re: [rt-users] Strip the requestor

...@buckle.com] Gesendet: Donnerstag, 5. Januar 2012 14:18 An: Loos, Christian Cc: rt-users@lists.bestpractical.com Betreff: RE: Strip the requestor Seriously, that's no good. I need to remove everything from the requestor or change it to an internal user (nobody, root). I cannot be sending out

Re: [rt-users] Date format to set Due Date with scrip?

You need in Custom action prep code: return 1; and at the end of my example also a: return 1; -Ursprüngliche Nachricht- Von: Steven Platt [mailto:steven.pl...@hpa.org.uk] Gesendet: Donnerstag, 20. Mai 2010 15:44 An: Loos, Christian Cc: rt-users@lists.bestpractical.com Betreff

Re: [rt-users] Date format to set Due Date with scrip?

What is in the log files? -Ursprüngliche Nachricht- Von: Steven Platt [mailto:steven.pl...@hpa.org.uk] Gesendet: Donnerstag, 20. Mai 2010 16:58 An: Loos, Christian Cc: rt-users@lists.bestpractical.com Betreff: RE: Date format to set Due Date with scrip? I added these but got

Re: [rt-users] Help! RTX-Shredder eats all my memory...

Maybe Shredder will delete some tickets. Take a look at this bug: http://rt3.fsck.com/Ticket/Display.html?id=14170user=guestpass=guest ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com

AW: [rt-users] Newest Unowned Ticket rights?

Nachricht- Von: Glenn Sieb [mailto:[EMAIL PROTECTED] Gesendet: Samstag, 14. April 2007 02:26 An: Loos, Christian Betreff: Re: [rt-users] Newest Unowned Ticket rights? Loos, Christian wrote: Hello Glenn, i think you have changed the search for Newest Unowned Tickets. The is a bug in rt

Re: [rt-users] Newest Unowned Ticket rights?

Hello Glenn, i think you have changed the search for Newest Unowned Tickets. The is a bug in rt, if you change the search by Edit Search the tickets are no more clickable. Just look in /etc/initialdata for Search - Unowned Tickets and compare it with your search by looking at the Advanced

[rt-users] Problems after modifying search unowned tickets

Hello, same happend to me. Look into /etc/initialdata and search for '# Predefined searches' an there you find the default searchs. Chris ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] How to get file from custom field to resolve message PLEASE HELP!

Hello, me and my colleague ask questions to this point three times but no responses. But the must be someone out there done this befor. So please help us! We have an ticket custom field from type upload one file. If we resolve an ticket this file should be send with the resolve mail. I figured

[rt-users] How to get file from custom field to resolve message

Hello, we have an ticket custom field from type upload one file. If we resolve an ticket this file should be send with the resolve mail. I figured out how to get the link to this file. But i don't know how to get this file as an attachment to the resolve mail. Any ideas??? Thanks! Chris

AW: [rt-users] assign ticket owner to nobody on resolve

Hello Steve, with argument 'Force' everything works fine. Thanks Chris -Ursprüngliche Nachricht- Von: Stephen Turner [mailto:[EMAIL PROTECTED] Gesendet: Montag, 26. Februar 2007 17:50 An: Loos, Christian; rt-users@lists.bestpractical.com Betreff: Re: [rt-users] assign ticket owner

[rt-users] assign ticket owner to nobody on resolve

Hello, ich take the script from wiki http://wiki.bestpractical.com/index.cgi?AutoSetOwner an modified it. My script looks like: condition: on resolve action: user defined template: global template: blank stage: transaction create custom action preparation code: return 1; custom action cleanup