Re: [rt-users] RT 4.4 failing to send CC emails

2016-04-21 Thread Luke Hopkins
Yes that was the problem. Removed the lines from my config and it all works now. Thanks On 19/04/2016 16:28, Todd Wade wrote: On 4/19/16 7:34 AM, Luke Hopkins wrote: Apr 19 11:21:34 rt_test sendmail[42]: u3JBLYOs42: u3JBLYOt42: DSN: "OtherRecipients of xx Ticket #402"

Re: [rt-users] RT 4.4 failing to send CC emails

2016-04-19 Thread Luke Hopkins
On 18/04/2016 16:43, Todd Wade wrote: On 4/18/16 9:40 AM, Luke Hopkins wrote: I'm running RT 4.4 and for some reason whenever I add a one-time cc to a ticket I get the following error appearing on the ticket: The RT System itself- Sending the previous mail has failed. Please contact your ad

[rt-users] RT 4.4 failing to send CC emails

2016-04-18 Thread Luke Hopkins
I'm running RT 4.4 and for some reason whenever I add a one-time cc to a ticket I get the following error appearing on the ticket: The RT System itself- Sending the previous mail has failed. Please contact your admin, they can find more details in the logs. The logs show: [21] [Mon Apr 18

Re: [rt-users] User not getting the webpath in links

2016-04-01 Thread Luke Hopkins
Just to give the solution if people need it. I went into the user's settings -> saved searches recreated the entire search and now it works. On 29/03/2016 19:58, Joop wrote: On 29-3-2016 18:00, Luke Hopkins wrote: Has anyone encountered this issue before? Am I not providing eno

Re: [rt-users] User not getting the webpath in links

2016-03-29 Thread Luke Hopkins
Has anyone encountered this issue before? Am I not providing enough information to make the issue clear? On 24/03/2016 17:25, Luke Hopkins wrote: I recently upgraded my database from 4.0.4 to 4.4.0. Everything works fine except for one user who doesn't get the right links. Whenever the user

[rt-users] User not getting the webpath in links

2016-03-24 Thread Luke Hopkins
I recently upgraded my database from 4.0.4 to 4.4.0. Everything works fine except for one user who doesn't get the right links. Whenever the user clicks on a queue all tickets have the format: ' __id__/TITLE:#', while every other user has the correct format of: '__id__/TITLE:#', This cause