[rt-users] Transaction order

? If it would be possible, then the problem would be solved because then I may set a status check condition in the correspond scrip. Any help or tip would be appreciated. Best regards Marie Gellbäck Developer ___ http://lists.bestpractical.com/cgi

[rt-users] Use TransactionBatch to limit number of emails?

that the batch doesnt contains a status change. Unfortunately it doesnt work. With the TransactionBatch stage an email is sent out already when the RT user hits the Reply button. Does anyone know how to get around this? Best regards Marie Gellbäck Developer

[rt-users] Emails from the update page

that the requestor receives 2 emails each time a ticket has been resolved. Any help would be appreciated. Best regards Marie Gellbäck Developer ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http

[rt-users] Ticket history in ticket resolved message

. Any tips or hints in the correct direction would be appreciated. Best regards Marie Gellbäck Developer ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support

SV: [rt-users] Ticket history in ticket resolved message

to solve the problem would be to make sure that the Update.html page doesnt send any emails to the requestors and then use an OnResolveTemplate as Torsten purposed. Im not sure whats best. Regards Marie Gellbäck Developer Från: Torsten Brumm [mailto:[EMAIL PROTECTED] Skickat: den 11