[rt-users] Make initialize-database with Postgresql

Hi Today I want create a fresh rt-database. When I run make initialize-database I get the follow error: invalid privilege type USAGE for table. The error comes from the acl.Pg file, that contains the following code: foreach my $table (@tables) { if ( $table =~ /^[a-z]/ $table ne

Re: [rt-users] RT::CustomField - Queue deprecated at(RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

), OPERATOR= $args{OPERATOR}, CUSTOMFIELD = 1, What's your opinion about eliminating the above snippet? Michael Peer -Original Message- From: Jesse Vincent [mailto:[EMAIL PROTECTED] Sent: Wednesday, 14 February, 2007 13:55 To: Peer Michael Cc: rt-users

Re: [rt-users] RT::CustomField - Queue deprecated at(RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

Thanks for you quick help Michael -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ruslan Zakirov Sent: Tuesday, 22 July, 2008 16:30 To: Peer Michael Cc: Jesse Vincent; rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT::CustomField - Queue

RE: [rt-users] Oracle and special German characters

Thanks for the quick reply. I tested your suggestion, but nothing changed. Michael -Original Message- From: Joop [mailto:[EMAIL PROTECTED] Sent: Tuesday, 25 September, 2007 09:24 To: Peer Michael Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Oracle and special German

[rt-users] Migrate database from PostgreSQL to Oracle

Hello all, I want to migrate our rt-3.4.6-database from postgresql to Oracle. Has someone else done this before? Any help is welcome Michael ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] Oracle and special German characters

Hello! We are testing RT with oracle database. Everything works fine, but I have problems with special German characters. RT doesn't show this characters in the right mode. He substitute this characters with other characters. Does someone of you has any experience with RT and oracle? We are

[rt-users] New web interface

Hi I'm looking for an alternative web interface. Currently I use the rt-3.4.5 interface, but my boss will a new interface that is different as rt 3.4 and rt-3.6. Any suggestion? Thanks in advanced Michael Peer ___

RE: [rt-users] RT stops sending mails to ticket requestors

It's seems, that your Autoreply script isn't a global script, but a script, that runs only in a specific queue. Michael No - the following scrips are active for that queue: Scrips which apply to all queues * Open Blank On Correspond Open Tickets with template Blank *

[rt-users] RT::CustomField - Queue deprecated at(RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I never get a response to this problem. Any idea? Michael Peer -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peer Michael Sent: Thursday, 01 February, 2007 08:52 To: Ruslan Zakirov Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] RT

[rt-users] SetDates in rt-3.4.5

Dear all, I'm using rt-3.4.5 When I set dates with this format: 1 week 13:12, then RT set the date to now+1 week at 13:12. But when I type 1 month 13:12 then RT set the date to now+1 month at the current time. How can this behavior be corrected? Thanks Michael Peer

RE: [rt-users] Some thoughts on the Quick Search list

Hi With this diffs I added the SavedSearch in the Home-site. It works, but some times I recive the following error: System error error: RT::Attribute::Name Unimplemented in RT::Attributes. (/opt/rt3/lib/RT/Attributes_Overlay.pm line 81) context:... 492:

RE: [rt-users] RT 3.6.3: Cannot chnage owner to another user.

With this diff, superusers can reassign tickets. It works for us. --- /opt/rt3/lib/RT/Ticket_Overlay.pm 2005-11-14 21:43:24.0 +0100 +++ /opt/rt3/local/lib/RT/Ticket_Overlay.pm 2007-01-30 17:39:31.0 +0100 @@ -2959,6 +2959,7 @@ and#If we're not stealing

[rt-users] RT::CustomField - Queue deprecated at (RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

Greeting When i use the function $tickets-LimitCustomField(CUSTOMFIELD = '', OPERATOR = 'LIKE', VALUE = 'true'); i find this message in the log: [Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField - Queue deprecated at (RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

RE: [rt-users] RT::CustomField - Queue deprecated at (RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)

I'm using rt-3.4.5. -Original Message- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: Wednesday, 31 January, 2007 17:52 To: Peer Michael Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT::CustomField - Queue deprecated at (RT::Tickets:/opt/rt3/local/lib/RT

[rt-users] Reply to stalled tickets

Greetings I am using rt-3.4.5. My problem is, when i reply to a stalled ticket and i don't want change the status, the rt-system set the status to open. I know, that the reason of this is the autoopen-script. But i don't understand, why rt-2.0.4, the system that i used before, Doesn't do that,

[rt-users] (no subject)

Hi You have to change the file User.pm when privileged user will view this information. In the diff I give privileged users permission to view comments and workphone from users. --- /opt/rt3/lib/RT/User.pm 2005-02-01 15:20:40.0 +0100 +++ /opt/rt3/local/lib/RT/User.pm