to RT and reply as a comment to
avoid
this issue. Is there any option which where we can block reply to requester if
somebody is replying to a forwarded mail
Praveen C
Blog : http://pravindev.blogspot.com
-Break the gates to free your world-
RT Training in Washington DC, USA on Oct 25 26
-users] Running multiple instance of RT in debian
On Sat, May 15, 2010 at 11:04:08AM +0530, Praveen C wrote:
Hi All
Is there any way that I can run two instance of RT in Debian
I need seperate database and access for each RT.
just install two RT in two different directories
Hi All
Is there any way that I can run two instance of RT in Debian
I need seperate database and access for each RT.
-Praveen-
_
The amazing world in sharp snaps
is on the end of a line (tags or whitespace). My guess is that
HTML::FormatText is a little buggy when writing out plain text from the
parsed html tree, but I haven't bothered digging into it.
~Jason
On Mon, Mar 29, 2010 at 10:27:45AM +0530, Praveen C wrote:
All mail sends using templates
is on the end of a line (tags or whitespace). My guess is that
HTML::FormatText is a little buggy when writing out plain text from the
parsed html tree, but I haven't bothered digging into it.
~Jason
On Mon, Mar 29, 2010 at 10:27:45AM +0530, Praveen C wrote:
All mail sends using templates
All mail sends using templates.
It sounds like your correspondence templates are not html
Thanks for your reply. Can you help me to enable this ??
-Praveen-
_
The latest songs, trailers
Have you followed the documentation in docs/templates.pod ?
I refered docs/templates.pod. That helped me to send html mails using
templates. When I am sending from RT web interface for replying any ticket,
mails not parsing to html and sending as content-type: text/plain
Hi,
Unable to send text/html mails from RT web interface. using RT 3.8.6-2 in
Debian Lenny.
I could send html mails in auto reply templates by setting content-type to
text/html. When sending mails from RT web interface content-type is changing to
text/plain, even it is html content
Is there
You have removed
'auth' = 1,
'info' = 1,
You have no d_filter.
Go back to the example config and read it thoroughly.
Thanks for you quick reply. Let me try this
_
What does
Hi
How can I add ticket forwarding information to RT ticket history. Currently
history is showing only transactions reply,resolve and comments
Is it possible to add email forward information to ticket history ??
Thanks for your help in advance
-Praveen-
-0500
From: falc...@bestpractical.com
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Hyperlink in FCK editor
On Tue, Dec 15, 2009 at 10:16:42AM +0530, Praveen C wrote:
I am not able to add hyperlink in RT FCK editor. If i check the source
in FCK editor,
editor
I am not able to add hyperlink in RT FCK editor. If i check the source in FCK
editor,
editor is adding Hyprerlinks but when mail send from RT hyper link is removing
from message body
I am using Request tracker 3.8 in Debian lenny.. Please help if anybody worked
on this
-Praveen-
Hi
You should convert spellchecker.pl to unix compatible. You can use this command
to test file type
file spellchecker.pl
You can use `dos2unix` utility to convert this file unix. Refer man page for
more about dos2unix command
Then place this file in to your cgi-bin directory. In debian it
Hi,
I am not able to add hyperlink using RT web interface. If I add a hyperlink
using FCK editor, at the receiving end I am not able to see any hyperlinks. I
am getting a plain text mail without any hyperlinks. I have installed RT 3.8 in
Debian lenny
Looking for your help
Thanks in
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