Re: [rt-users] Filter by requestor email domain

not sure if the above would work. > > -- Bart > > > Op 2 februari 2012 21:56 schreef Ram Moskovitz het > volgende: > > Thanks Bart, >> That looks good. I'm having an issue with it though - I need to match >> against a regexp for the exception list.. I added

Re: [rt-users] Filter by requestor email domain

attr = $trans->Message->First; > return 0 unless $msgattr; > return 1 if $msgattr->GetHeader('Received'); > } > return 0; > > In addition the above only sends an autoreply when someone sends an > e-mail, in our case we don't like the autoreply mails whe

[rt-users] Filter by requestor email domain

Hey there, I'm looking to not auto-reply on create to inbound emails from a certain domain ( anyth...@example.com and even anyth...@sd.example.com). I suppose the right way to go about this is via user defined condition in the global scrip for autoreply on create. I have steps 1 and 3.. what's step

[rt-users] Automation

Our office RT4 installation is humming a long. Training is going reasonably well. Now for some automation... We have a few very common requests that come in - folks looking for a particular report. I'd like to add a link somewhere in RT (perhaps on the Basics page or a new page instead of Basics?)

[rt-users] Full Text Search on mysql 5.6.4 off the shelf

>From the mysql 5.6.4 release notes: "MySQL Server 5.6.4 (Milestone Release) is a new version of the world's most popular open source database. " "MySQL now supports FULLTEXT indexes for InnoDB tables." http://forums.mysql.com/read.php?3,506409,506409 I can't get this release onto a production b

[rt-users] Upgrade path from 4.0.2 - 4.0.4

> > > Date: Wed, 14 Dec 2011 15:41:12 +0400 > From: Ruslan Zakirov > To: Ram Moskovitz > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Upgrade path from 4.0.2 - 4.0.4 > Message-ID: > > > Content-Type: text/plain; charset=UTF-8 >

[rt-users] Upgrade path from 4.0.2 - 4.0.4

Looking for a 'yep'. Looks like the upgrade path is going to be pretty painless - nothing in docs/UPGRADE* applies so my steps are: backup rt installation untar to tmp ./configure #using the same options I used for my initial clean install of 4.0.2 make testdeps make fixdeps repeat make testdeps

Re: [rt-users] rt-users Digest, Vol 92, Issue 53

> > Date: Wed, 30 Nov 2011 12:44:23 +0100 From: Bart > To: rt-users > Subject: Re: [rt-users] The RT Wiki - Restructure (start using > categories?) > Message-ID: > > Content-Type: text/plain; charset="iso-8859-1" > Hi, > Jay, thanks for your input. I do feel that approaching it with

[rt-users] LDAP ExternalAuth broken after upgrade from 4.0.2 > to 4.0.4

389 is for non-SSL, 636 for SSL/TLS 'net_ldap_args' => [ port => 389, version => 3 ], > Date: Wed, 23 Nov 2011 11:46:44 -0600 > From: Karl Boyken > To: rt-users@lists.bestpractical.com > Subject: [rt-users] LDAP ExternalAuth broken after upgrade from 4.0.2 >        to      4.0.4 > Message-I

Re: [rt-users] rt-users Digest, Vol 92, Issue 15

> On Mon, Nov 07, 2011 at 08:14:13PM +0000, Ram Moskovitz wrote: >> > > I can have the web-app login as the user via the REST interface in >> > > theory. Currently the users are auto-created and unprivileged - does >> > > that have to change? >> > Y

[rt-users] REST

> > > > I'm using the REST interface as a gateway between my web-app and RT. > > > > > It's pretty close to done - the one thing I'm having a problem with is > > > > assuming the requestor's identity when adding correspondence. By way > > > > of example: > > > > > > > > 1 User logs in to web-app an

[rt-users] REST user

> On Fri, Nov 04, 2011 at 05:37:25PM +0000, Ram Moskovitz wrote: > > I'm using the REST interface as a gateway between my web-app and RT. > > It's pretty close to done - the one thing I'm having a problem with is > > assuming the requestor's identity

[rt-users] REST user

Hi all, I'm using the REST interface as a gateway between my web-app and RT. It's pretty close to done - the one thing I'm having a problem with is assuming the requestor's identity when adding correspondence. By way of example: 1 User logs in to web-app and fills out a support request form 2 web-

Re: [rt-users] Native FullText Search in mysql

Never mind... looks likt it's MyISAM only :( On Wed, Nov 2, 2011 at 11:59 AM, Ram Moskovitz wrote: > Hey folks, > Looks like MySQL has FTS built in : > http://dev.mysql.com/doc/refman/5.5/en/fulltext-search.html > Is this supported by RT 4.0x? > Thanks! > RT

[rt-users] Native FullText Search in mysql

Hey folks, Looks like MySQL has FTS built in : http://dev.mysql.com/doc/refman/5.5/en/fulltext-search.html Is this supported by RT 4.0x? Thanks! RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011

[rt-users] RT Perl dependencies (CentOS 5)

Hey folks, First let me say RT is a good tool - thanks! I've been playing with 4.0 in my development environment and am preparing to push it out to production. I've a few issues I'm working through including: 1) CC requirement -> it seems that RT 4's configure wants a C compiler but we do not kee