Hello, all. My users experienced problems printing a table of ticket
search results in Firefox. No matter how many tickets were displayed on
the screen, Firefox would truncate the results table and only print the
rows of the table that fit on the first page of paper. The footer always
followed on
I'm trying to permit users to modify the message content of an existing
transaction.
$Transaction-Message-First-SetContent(...) returns (0, 'Immutable field').
Variations on the theme, like $Transaction-ContentObj-SetContent(...) do the
same.
I don't understand why. It's of type
Himanshu Agrawal [EMAIL PROTECTED] 07/21/06 2:26 AM
I need to mould RT, such that a few of the Custom Fields and Subject and
Requestor are mandatory while ticket creation.
3.6 supports mandatory custom fields, though that doesn't really help you with
Subject or Requestor.
Tim Smith
This happened to me with the links to Search/Results.html in the headings of
the boxes on the front page depending on whether I accessed the front page as
http://lindev/rt (bad) or http://lindev/rt/ (good). A glance at the HTML source
confirms that RT is generating relative links. I think
taan [EMAIL PROTECTED] 07/16/06 8:51 PM
I could do something equivalent using custom fields and
scrips, or using a web form for ticket entry, but was
wondering if it would be more or less complicated to
modify the ticket creation page, my preferred solution.
Less complicated, I should
John H. Nyhuis ([EMAIL PROTECTED]) said:
I would like to add a requestor column that displays the
requestor of the the ticket on the RT at a glance screen. I don't want
to make core changes to RT that would prevent me from upgrading it in the
future.
Hack Elements/MyTickets. IIRC, it's a
Matthew Hunt [EMAIL PROTECTED] 07/11/06 4:06 AM
Is it possible to change the best practical graphic to one of my own, or
even add one along side this. Also I would like the graphic to be sent
out with the ticket correspondence. any ideas would be most grateful.
(Using RT-3.4)
See the
Tony Graziano [EMAIL PROTECTED] 07/07/06 9:22 AM
I'm guessing I have to do at least two steps to make the database
upgrade from 3.0.10 to 3.6.0?
As per the README:
-
You may also need to update RT's database. To find out, type:
ls etc/upgrade
For each item in that
Dario Luis Coneglian Oliveros [EMAIL PROTECTED] 06/29/06 8:20 AM
I've been trying to find documentation of all features that were added
into RT 3.6.0, but had no success at all.
The release announcement has a list of changes.
Zhiming Liu [EMAIL PROTECTED] 06/27/06 4:10 PM
img src=%$RT::WebImagesURL%/NoAuth/images/uslogo1.gif ...
I think the /NoAuth/images/ is redundant. Look at
/Admin/Tools/Configuration.html in your browser and see what $RT::WebImagesURL
is set to or view source on the generated page and see
Hello all. I'm building a couple of applications around Request Tracker and in
both it would be very useful to have custom field values synced to the user
database such that I could select an RT user from a particular group of users
and store that user association with the ticket. Has anybody
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