[rt-users] Can't find package rt3.6-apache2

2008-05-13 Thread don garbage
Hi, I'm trying to install RT 3.6 on my Ubuntu 6.06 (Dapper) system and have followed instructions here: http://wiki.bestpractical.com/view/UbuntuInstallGuide2 Unfortunately, when I try: apt-get install rt3.6-apache2 I receive the message: Reading package lists... Done Building

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-14 Thread don garbage
Hi all, Please help, I'm still stuck. Anyone have any further thoughts on this one? Thanks very much, Don From: don garbage [EMAIL PROTECTED] To: [EMAIL PROTECTED] CC: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Date: Sat, 11 Nov 2006 16

RE: [rt-users] LogToFile set to debug and nothing in rt.log file

2006-11-11 Thread don garbage
if you just click on a ticket you own. It would be great if you could trace RT's actions for these simple functions. Don From: don garbage [EMAIL PROTECTED] To: rt-users@lists.bestpractical.com Subject: [rt-users] LogToFile set to debug and nothing in rt.log file Date: Thu, 09 Nov 2006 20:05:23

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-11 Thread don garbage
queried? And, how can I track it? - Note, that I'd like to track the simplest case of clicking on a ticket and then having it display (the RT log will not display this info). For your convenience, I am attaching my conf files. Thanks so much for any help, don From: don garbage [EMAIL PROTECTED

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-09 Thread don garbage
the same problem. For more than half of the tickets that remote users try to access, the page stalls half way through loading. I notice that when I access RT from localhost, its very fast and pages never stall. Any help is so very appreciated, Don From: don garbage [EMAIL PROTECTED

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-09 Thread don garbage
From: Roy El-Hames [EMAIL PROTECTED] To: don garbage [EMAIL PROTECTED] CC: [EMAIL PROTECTED], rt-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Date: Thu, 09 Nov 2006 16:14:52 + Don; That suggest to me that you may have network issues?? have you

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-09 Thread don garbage
Roy, The connection reset by peer messages come from me clicking the X button in my browser. I don't get the fruit machine analogy .. what do you mean? thanks, don From: Roy El-Hames [EMAIL PROTECTED] To: don garbage [EMAIL PROTECTED] CC: [EMAIL PROTECTED], rt-users

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-09 Thread don garbage
with no access problems) Thanks, Don From: don garbage [EMAIL PROTECTED] To: [EMAIL PROTECTED] CC: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Date: Thu, 09 Nov 2006 19:22:40 + Roy, The connection reset by peer messages come from me clicking

[rt-users] LogToFile set to debug and nothing in rt.log file

2006-11-09 Thread don garbage
Hi, I have Set($LogToFile , 'debug'); in my RT_SiteConfig.pm file and nothing shows up in rt.log as users access RT. The only message in there is a Successful login message for each user that logs in. Should there be more RT debugging log messages in there? Thanks, Don

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-09 Thread don garbage
[EMAIL PROTECTED] To: don garbage [EMAIL PROTECTED],[EMAIL PROTECTED] CC: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Date: Thu, 9 Nov 2006 22:15:51 - Don; Thats odd , the 3 lines in RT_SiteConfig is all you needed to change, you did restart

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-08 Thread don garbage
MultiViews Indexes SymLinksIfOwnerMatch IncludesNoExec /Directory /IfModule :: userdir.load :: LoadModule userdir_module /usr/lib/apache2/modules/mod_userdir.so Thanks so very much for your help, Don From: Barry L. Kline [EMAIL PROTECTED] To: don garbage [EMAIL

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-07 Thread don garbage
Hi all, The problem continues and my users are becoming very impatient with me. Can someone lend a hand? Please refer to this email thread for the problem I'm having. Thanks, Don From: don garbage [EMAIL PROTECTED] To: [EMAIL PROTECTED] CC: rt-users@lists.bestpractical.com Subject: Re

RE: [rt-users] Please help: RT3.4.4 running really slow

2006-11-07 Thread don garbage
] [mailto:[EMAIL PROTECTED] On Behalf Of don garbage Sent: Tuesday, November 07, 2006 9:55 AM To: [EMAIL PROTECTED] Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Hey Barry, Wow, that was fast, thanks so much. I actually did respond

RE: [rt-users] Please help: RT3.4.4 running really slow

2006-11-07 Thread don garbage
Message- From: don garbage [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 07, 2006 12:40 PM To: Les Driggers; rt-users@lists.bestpractical.com Subject: RE: [rt-users] Please help: RT3.4.4 running really slow Hey Les, I did post the files. For convenience, I am attaching them again

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-11-04 Thread don garbage
Hi Barry, I just checked again for mod_fastcgi, and, it appears that I do have it. In ubuntu, it is called libfcgi-perl So, back to the drawing board. :) Have you had the chance to check out my config files? Thanks for any further help, Don From: don garbage [EMAIL PROTECTED

[rt-users] Please help: RT3.4.4 running really slow

2006-10-30 Thread don garbage
Hi all, My users are complaining that RT is slow and not working to the point of being useless. I'm very new to system administration and my RT3.4.4 is not working well on Ubuntu 6.06. I have followed the instructions here: http://wiki.bestpractical.com/index.cgi?UbuntuInstallGuide Page

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-10-30 Thread don garbage
- Hash: SHA1 don garbage wrote: Where should I start trying to track this down? Is there a log file I should look at? Please help, Don What are the hardware specs on this Ubuntu machine? CPU, Memory and disk I/O (e.g. IDE, SATA or SCSI) What does the top command show -- anything bubble

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-10-30 Thread don garbage
to look? Thanks again for any further help on this, Don From: Barry L. Kline [EMAIL PROTECTED] CC: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Date: Mon, 30 Oct 2006 13:50:28 -0500 -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 don garbage

Re: [rt-users] Please help: RT3.4.4 running really slow

2006-10-30 Thread don garbage
-users@lists.bestpractical.com Subject: Re: [rt-users] Please help: RT3.4.4 running really slow Date: Mon, 30 Oct 2006 16:55:13 -0500 -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 don garbage wrote: apache2 version info: Apache/2.0.55 (Ubuntu) mod_ssl/2.0.55 OpenSSL/0.9.8a mod_perl/2.0.2 Perl

[rt-users] RT 3.4.4: problem with page loads

2006-10-24 Thread don garbage
Hi, I'm having a problem with my install of RT on Ubuntu 6.06. I've followed the directions here: http://wiki.bestpractical.com/index.cgi?UbuntuInstallGuide The problem I'm having is that remote users who access my RT installation often do not get the entire page. Instead, they get the