Ok, I modified Notify.pm . Note I'm note a perl guru, but heh, it works.
This is what the patch does :
- always send an email to the requestor for a correspondance ("Reply")
- if user is requestor and owner, do not send to the owner (an email
has already been sent to the requestor)
- if a user
On Apr 3, 2009, at 12:11 AM, L B wrote:
> I have this case :
> - a (privilieged) user sends a request to RT for a task he has to do.
> - people managing tickets assign it to him, and put it in a queue he
> is admincc for
>
> So this user is requestor, owner, and admincc : he gets 3 emails on
> each
Hello,
I have this case :
- a (privilieged) user sends a request to RT for a task he has to do.
- people managing tickets assign it to him, and put it in a queue he
is admincc for
So this user is requestor, owner, and admincc : he gets 3 emails on
each correspondance. Is it possible to grep|so
