On 14 August 2011 14:20, Ruslan Zakirov wrote:
> Hi,
>
> Last time I looked into such error it was a problem with revoking
> delegated rights. RT 4.0 drops support for personal groups and
> delegations. I recommend you to walk through ACL table and check all
> records where Delegated* columns are
Thanks Ruslan for your reply.
I did attempt an upgrade to 4.0 but reverted to a prior database copy after
the upgrade failed. The issues on the upgrade are moot at this point.
After checking for those entries should I ensure they are zero or NULL or
make sure they are not zero or NULL?
On 14 Au
Hi,
Last time I looked into such error it was a problem with revoking
delegated rights. RT 4.0 drops support for personal groups and
delegations. I recommend you to walk through ACL table and check all
records where Delegated* columns are not zero or NULL.
If you don't have delegated rights then
*To replicate this issue:*
Configuration -> Queues -> -> Watchers -> Check the box next to
the group (Systems) -> Save Changes
*Results *
- Could not remove that principal as a Cc for this queue
The log file at /opt/rt3/var/log/rt.log says:
[Fri Aug 12 21:13:21 2011] [warning]: User not load