Re: [rt-users] As root I cannot remove a watcher from a queue -

2011-08-19 Thread Landon Stewart
On 14 August 2011 14:20, Ruslan Zakirov wrote: > Hi, > > Last time I looked into such error it was a problem with revoking > delegated rights. RT 4.0 drops support for personal groups and > delegations. I recommend you to walk through ACL table and check all > records where Delegated* columns are

Re: [rt-users] As root I cannot remove a watcher from a queue -

2011-08-14 Thread Landon Stewart
Thanks Ruslan for your reply. I did attempt an upgrade to 4.0 but reverted to a prior database copy after the upgrade failed. The issues on the upgrade are moot at this point. After checking for those entries should I ensure they are zero or NULL or make sure they are not zero or NULL? On 14 Au

Re: [rt-users] As root I cannot remove a watcher from a queue -

2011-08-14 Thread Ruslan Zakirov
Hi, Last time I looked into such error it was a problem with revoking delegated rights. RT 4.0 drops support for personal groups and delegations. I recommend you to walk through ACL table and check all records where Delegated* columns are not zero or NULL. If you don't have delegated rights then

[rt-users] As root I cannot remove a watcher from a queue -

2011-08-12 Thread Landon Stewart
*To replicate this issue:* Configuration -> Queues -> -> Watchers -> Check the box next to the group (Systems) -> Save Changes *Results * - Could not remove that principal as a Cc for this queue The log file at /opt/rt3/var/log/rt.log says: [Fri Aug 12 21:13:21 2011] [warning]: User not load