Hey guys,
I'm wondering if there is a way to limit the number of users who show up
when bulk-updating tickets to only the RT defined users, instead of now
where it shows not only those users, but also everyone who has emailed
in. I know this is used to allow people access to email RT but
On Thu, Dec 02, 2010 at 09:05:31AM -0500, Kris Germann wrote:
I'm wondering if there is a way to limit the number of users who show up
when bulk-updating
tickets to only the RT defined users, instead of now where it shows not
only those users, but
also everyone who has emailed in.
That was obscenely generic wasn't it... Sorry.
Under Bulk Update, the option of Make Owner: shows all of the RT
created users along with all of the email correspondence users, however
under Global group rights for RT I see 'Everyone:' having 'No rights
granted'.
Kris
Supervisor, Sales
On Thu, Dec 02, 2010 at 10:11:37AM -0500, Kris Germann wrote:
That was obscenely generic wasn't it... Sorry.
Under Bulk Update, the option of Make Owner: shows all of the RT created
users along with
all of the email correspondence users, however under Global group rights
for RT I
