Thank you guys!
That appreciation changed my perspective.
I'll try another way.
Cheers
On 10/25/2011 02:56 PM, Kenneth Crocker wrote:
Bruno,
Users that are NOT privileged will not show on the list for adding
members to a group. Once a user is privileged and a member of a group,
they
Hi everyone, I'm trying to properly configurate RT to the elemental needs.
OS: Centos 5.4
RT: 4.0.2
The idea is to have as many queues as programs that we support are in
existence .
Each enterprise costumer has access to this queues (programs), so
there's a group in RT that classifies them
On Tue, Oct 25, 2011 at 10:33:30AM -0300, Bruno M. Duarte Coscia wrote:
Hi everyone, I'm trying to properly configurate RT to the elemental needs.
OS: Centos 5.4
RT: 4.0.2
The idea is to have as many queues as programs that we support are in
existence .
Each enterprise costumer has
Bruno,
Users that are NOT privileged will not show on the list for adding members
to a group. Once a user is privileged and a member of a group, they
automatically inherit all rights and privileges. They also will
automatically have access to any Queries that have been saved for any group
they