Re: [rt-users] Fwd: UnPrivliged User question

2010-11-12 Thread Kevin Falcone
On Wed, Nov 10, 2010 at 07:34:52PM -0500, Joe Kirby wrote: I want my self service (unprivileged) user to be able to show email. I have globally setup Requestor to have reply to ticket, show ticket, show outgoing email, forward email, watch. When I test it out the

Re: [rt-users] Fwd: UnPrivliged User question (Kevin Falcone)

2010-11-12 Thread Joe Kirby (gmail)
] Fwd: UnPrivliged User question Message-ID:20101112002849.gg...@jibsheet.com Content-Type: text/plain; charset=us-ascii On Wed, Nov 10, 2010 at 07:34:52PM -0500, Joe Kirby wrote: I want my self service (unprivileged) user to be able to show email. I have globally setup Requestor to have

Re: [rt-users] Fwd: UnPrivliged User question

2010-11-12 Thread Kevin Falcone
They see the link for button called Show but it appears to hit a snag and takes you back to the report link used to get to the ticket details (open tickets in this case) I do not have access to RT logs at this time and I get the sense that is where you will be sending me. I just wanted to

[rt-users] Fwd: UnPrivliged User question

2010-11-10 Thread Joe Kirby
Begin forwarded message: From: Joe Kirby ki...@umbc.edu Date: November 10, 2010 7:32:03 PM EST To: rt-users-requ...@lists.bestpractical.com Subject: UnPrivliged User question I want my self service (unprivileged) user to be able to show email. I have globally setup Requestor to have reply