I'm using 3.6.3. You can set up a global default At A Glance layout
in the options, which is great.
However I can't find any way to set up a global set of 'Search
Options' ie the columns returned by searches.
I don't like the 2-line display and also want to change columns shown
for my
Hmm I've hacked User_Overlay.pm to create the preference when
creating a new user. Not sure if there's a better way but it seems to
work Still no default option either.
[EMAIL PROTECTED]:~/local/lib/RT$ diff ../../../lib/RT/User_Overlay.pm
User_Overlay.pm
327a328,339
# need to