Hi,
I tried your suggestion and it doesn't work, RT complains:
[3270] [Thu Feb 6 12:50:36 2014] [error]: Scrip 25 IsApplicable failed: Can't
locate object method First via package No object mapping for field (perhaps
you forgot to load No object mapping for field?) at (eval 792) line 20.
On Thu, Feb 06, 2014 at 01:02:22PM +, Ethier, Michael wrote:
When I try this code, it runs but it's not outputting what I need:
my $trueuser = $TicketObj-Requestors-UserMembersObj-First-RealName;
$RT::Logger-debug(trueuser is: .$trueuser);
Resulting output looks to be
Hello,
I need to obtain the first and last name that would be part of the requestor's
email address.
For example, requestor email address comes in as:
From: Smith, Joe jsm...@mail.commailto:jsm...@mail.com
In this example I want parse out the Joe and Smith keywords and assign them
to 2
On 5 February 2014 11:16, Ethier, Michael meth...@cgr.harvard.edu wrote:
Hello,
I need to obtain the first and last name that would be part of the
requestor's email address.
For example, requestor email address comes in as:
From: Smith, Joe jsm...@mail.com
In this example I want
