RE: [rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-05-01 Thread Sasha Gerrand
- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nadeem Shahbaz Sent: Monday, 30 April 2007 10:22 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] REST/1.0/NoAuth/mail-gateway,Could not load a valid user On 4/26/07, Nadeem Shahbaz [EMAIL PROTECTED] wrote: On 4/26

Re: [rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-05-01 Thread Nadeem Shahbaz
On 5/1/07, Sasha Gerrand [EMAIL PROTECTED] wrote: Have you checked the various RT related environment settings? I'd say that they are responsible for the errors you are getting. Try the following command: echo -e RT server: $RTSERVER'\n'RT user: $RTUSER'\n'RT install location: $RTHOME; If you

Re: [rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-04-30 Thread Nadeem Shahbaz
On 4/26/07, Nadeem Shahbaz [EMAIL PROTECTED] wrote: On 4/26/07, Fernando Fugita [EMAIL PROTECTED] wrote: You followed this procedures, find in wiki? http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat Actually I updated RT 3.4.5 to RT 3.6.3. In old RT, everyone didnt have

[rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-04-26 Thread Nadeem Shahbaz
Hi List, I really need a solution for it. we are using http://URL/REST/1.0/NoAuth/mail-gateway to create tickets but it is returning error, not ok - Could not load a valid user in browser and log having : [error]: Could not record email: Could not load a valid user

Re: [rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-04-26 Thread Fernando Fugita
Hi, You followed this procedures, find in wiki? http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat This was solved by granting CreateTicket and ReplyToTicket to the group Everyone. This is done via Configuration - Queues - (queue name) - Group Rights in the web interface

Re: [rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-04-26 Thread Nadeem Shahbaz
On 4/26/07, Fernando Fugita [EMAIL PROTECTED] wrote: You followed this procedures, find in wiki? http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat Actually I updated RT 3.4.5 to RT 3.6.3. In old RT, everyone didnt have right to create ticket and it was working fine. After

[rt-users] REST/1.0/NoAuth/mail-gateway, Could not load a valid user

2007-04-10 Thread Nadeem Shahbaz
Hi List, I am facing problem in RT 3.6.3 to create tickets using http://URL/REST/1.0/NoAuth/mail-gateway. It is returning error, not ok - Could not load a valid user in browser and log having : [error]: Could not record email: Could not load a valid user