http://wiki.bestpractical.com/view/ScripAction
section Managing notification actions
On Tue, Oct 14, 2008 at 1:55 PM, Filipe José Silva Clemente
[EMAIL PROTECTED] wrote:
Hi,
When i reply/resolve a problem and include an email address on the cc:
field, RT fires two differente messages, one
Hi,
When i reply/resolve a problem and include an email address on the cc: field,
RT fires two differente messages, one for the requestor and another for the
other email address.
This is a problem because i want both requestor and the other recipient (in cc:
field) gets only one message