Ruslan Zakirov wrote:
1) try 3.8.1rc5
2) do you upgrade mysql as well?
Hi Ruslan,
No, I did not try 3.8.1rc5, I am still with 3.8.0.
What I am doing is transfering the RT databse from a server under
Fedora Core release 2 (Tettnang), MySQL-server-4.0.20-0, RT 3.2.1
to a distinct newly installed
1) try 3.8.1rc5
2) do you upgrade mysql as well?
On Tue, Aug 12, 2008 at 10:55 AM, Jean-Michel Barbet
[EMAIL PROTECTED] wrote:
Jean-Michel Barbet wrote:
The problem with accents is fixed.
Sorry, I spoke too soon. I still have a problem with the column
Content of the Attachements table.
In
Jean-Michel Barbet wrote:
The problem of having an empty RT at Glance page is now fixed.
But I have problems with accents not displayed correctly (see
at the end).
The problem with accents is fixed. It seems I was already using
the utf8 character set under RT 3.2.1 and Mysql 4.0
(Fedora Core
Jean-Michel Barbet wrote:
The problem with accents is fixed.
Sorry, I spoke too soon. I still have a problem with the column
Content of the Attachements table.
In RT 3.2.1/MySQL4.0 this column is longtext
The mysql upgrade scripts does this :
ALTER TABLE Attachments MODIFY Content LONGBLOB
d tbsky wrote:
hi:
maybe your version of DBD::mysql is too old?
you can try rt3.8.1rc2, the make testdeps will check DBD::mysql version.
i got errors before upgrade my DBD::mysql, but i forgot the error message.
Thanks,
The problem of having an empty RT at Glance page is now fixed.
But I
hi:
why are you using rt 3.8.0? you can try rt 3.8.1rc2. it is utf8 ok.
if you use 3.8.0, you may need to tune mysql utf8 parameters.
2008/8/8 Jean-Michel Barbet [EMAIL PROTECTED]:
d tbsky wrote:
hi:
maybe your version of DBD::mysql is too old?
you can try rt3.8.1rc2, the make testdeps
d tbsky wrote:
hi:
why are you using rt 3.8.0? you can try rt 3.8.1rc2. it is utf8 ok.
if you use 3.8.0, you may need to tune mysql utf8 parameters.
This was because rc usually means Release Candidate and I wanted
to install a stable release but this may be a wrong assumption...
I could give
hi:
it is a little fix.almost the same as 3.8.0. and utf8 fix is what
we need. so i don't need to tune mysql utf8 parameter.
by the way, can you use the new WYSIWYG editor? i still don't know
where i can see the result.
Regards,
tbskyd
2008/8/8 Jean-Michel Barbet [EMAIL PROTECTED]:
d tbsky
d tbsky wrote:
hi:
it is a little fix.almost the same as 3.8.0. and utf8 fix is what
we need. so i don't need to tune mysql utf8 parameter.
After looking at the way the mysql update procedure works, I believe
it only changes the column charset and collatiin definition, *not the
data*, so if
2008/8/8 Jean-Michel Barbet [EMAIL PROTECTED]:
d tbsky wrote:
hi:
it is a little fix.almost the same as 3.8.0. and utf8 fix is what
we need. so i don't need to tune mysql utf8 parameter.
After looking at the way the mysql update procedure works, I believe
it only changes the column charset
by the way, can you use the new WYSIWYG editor? i still don't know
where i can see the result.
If I try to reply to a ticket in RT web interface, there is a tiny
black triangle on top of the message box and it expands in a set of
tools to get rich text, then I click save and I can send the
d tbsky wrote:
2008/8/8 Jean-Michel Barbet [EMAIL PROTECTED]:
d tbsky wrote:
hi:
it is a little fix.almost the same as 3.8.0. and utf8 fix is what
we need. so i don't need to tune mysql utf8 parameter.
After looking at the way the mysql update procedure works, I believe
it
Curtis Bruneau wrote:
d tbsky wrote:
2008/8/8 Jean-Michel Barbet [EMAIL PROTECTED]:
d tbsky wrote:
hi:
it is a little fix.almost the same as 3.8.0. and utf8 fix is what
we need. so i don't need to tune mysql utf8 parameter.
After looking at the
d tbsky wrote:
hi:
your upgrade procedure is like what i did, which is wrong.
if you use mysql, you should run the mysql upgrade script first,
then run the rt upgrade script. or you will get empty RT at glance page.
Thanks very much,
So, trying to follow directions posted in thread :
RT at a
Hello,
I have been using RT 3.2.1 for several years now and it proved very
robust and useful. I am now considering upgrading to a newer release
and I selected 3.8.0 though it is quite new.
I installed a new server :
The platform is Scientific Linux 5.2 which is a clone of RedHat EL 5.2.
I
hi:
your upgrade procedure is like what i did, which is wrong.
if you use mysql, you should run the mysql upgrade script first,
then run the rt upgrade script. or you will get empty RT at glance page.
2008/8/6 Jean-Michel Barbet [EMAIL PROTECTED]:
Hello,
I have been using RT 3.2.1 for
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